Dr Valeri Colon (Connect Centric) Community Champion

@Karen West Rovo struggles with wiki-markup tables unless you give it an exact template. The safest fix is to include a literal “copy-this-exactly” table block in your instructions, not just examples. Tell it: “Do not create a header row. Use this exact table structure and replace only the cell values:” and paste a blank…

@Cohen Kichik_ Stephanie Yes—Rovo can do this, but only through an agent using the “update issue” action. The agent can read the bug’s description, STR, and root cause, classify it, then set a custom field to the right option. Just be sure the custom field is on the screen, visible to the agent’s project role, and uses a…

@hroy If it worked before and now throws inconsistent errors, it’s usually the action config. Check that the agent still has access to the Jira project, the Epic key is valid, and the “create issue” action is mapped to the right fields. Rovo also fails if required fields changed. If everything looks right, grab the run…

@Israel Padilla That’s a current limitation in Studio. The Confluence page suggestions don’t show the space name, so identical titles look the same. The only workaround is selecting by space first or opening the full tree view. If you want this fixed, add a feature request—showing space context in search results is already…

@Laura Campbell Rovo agents don’t yet handle multi-step coaching flows as cleanly as custom GPTs. They tend to answer immediately, summarize aggressively, and ignore “wait for input” unless you enforce it with strict structure. Emojis do work, but only if you specify them directly in your instructions. If you want a staged…

@Federico Scheu Right now the Coding Agent only supports GitHub and GitLab. Azure Repos isn’t available yet, and Atlassian hasn’t announced an ETA. It is on the list of requested integrations, so I’d recommend adding your vote to the feature request. The more demand they see, the faster it moves.

@Pedro Mendonca Frauer Rovo Dev permissions come from your IDE’s native permission panel. When you deny an action, the IDE stores it and won’t show the orange prompt again. To reset it, open your IDE’s privacy/permissions settings and remove the “blocked” entry for the Rovo Dev extension. Restart the IDE and it will prompt…

@Todd Winton This is a known limitation. Rovo Chat can access files you upload directly, but agents triggered from Jira comments sometimes receive a non-resolvable attachment URL. It’s not your agent—it's how Jira passes file links. Check that the user running the agent has “Browse projects” and “View attachments,” but in…

@Mir Make That error usually means the Rovo Dev Agents preview isn’t fully enabled for your org yet. Site creation depends on org-level Dev Tools access, and when it’s missing, you’ll see server-side failures like this. Ask your org admin to confirm whether Rovo Dev Tools are turned on. If they are, open a support ticket…

@DG Hub The acli rovodev auth login command only works if Rovo Dev Tools are enabled for your org and your account has permission to use them. If the login isn’t working, it’s usually because Dev Tools aren’t turned on at the org level. Ask your org admin to confirm access or enable Rovo Dev Tools in admin settings.

@flaimo That usually happens when the GitLab connector indexed metadata but didn’t index any readable file content. Rovo counts the repos as “4 results,” but there’s nothing it can display because the connector only brings in repo metadata today. To debug, check the connector settings and sync logs—but this is expected…

@flaimo Right now, adding agents to Teams only works if the agent is published with team-level visibility. Most public agents (including Atlassian’s) aren’t enabled for team access yet, which is why you’re seeing that error. The feature is still rolling out, so I’d log a ticket or request support for enabling team-scoped…

@flaimo I’d recommend submitting a feature request to expand indexing to README files and full repo content. That would make the connector far more useful for real development workflows. https://jira.atlassian.com/secure/BrowseProjects.jspa

Hey @Rebekka Heilmann _viadee_ — the Search button doesn’t do full web searches like Google or Bing. It pulls from connected knowledge sources (like Confluence, connected sites, or added documents). If no source is connected or indexed, you’ll get weak or no results. For true external search, you’d need something like Deep…

Hey @Mau Jimenez, great question. Rovo follows robots.txt, so if sites like AWS or Salesforce block bots, it can’t crawl them—even on Enterprise. There’s no workaround yet from Atlassian, but if you can get docs as PDFs or HTML exports, uploading them to Confluence or as files can help. It’s not true “training,” more like…

@Sergey Yamshchikov — currently, when connecting a remote AI model to Atlassian's MCP (like Claude or Gemini), the token used inherits the access scope of the authenticating user. There's no built-in support yet for using a dedicated service account with restricted scopes (like read-only or space-limited access). The best…

Hey @Ashutosh Kaushik — great question. When using Atlassian’s MCP, data from Jira and Confluence is filtered based on your permissions and securely routed through Atlassian’s infrastructure. By default, it’s not shared with third-party models unless explicitly configured (e.g., connecting to Claude, Gemini, etc.). You can…

Hey @Chris — thanks for the update and detailed feedback. I couldn’t find a documented fix yet for your exact issue, but I found some community reports suggesting it’s caused by how the Rovo Dev CLI launches child PowerShell processes that don’t inherit the system PATH correctly.

@Niko The Atlassian MCP (Model Context Protocol) server is currently designed to support Atlassian Cloud products only, including Jira Cloud. It does not support Jira Data Center or Server environments at this time. If you're on Jira Software Data Center, you won’t be able to use MCP features like AI agent interactions or…

@Balvir Singh while the official Atlassian MCP doesn't currently support project creation out of the box to @Michael Yaroshefsky - Visor for Jira point, but as you mentioned it's possible to extend a custom MCP server with new tools such as jira_create_project. This kind of setup works with IDEs like Cursor, GitHub…

@John Ryan This error often happens when the OAuth callback between Claude and Atlassian MCP fails—usually due to a mismatch in redirect URI, missing whitelist configuration, or session expiration. Make sure your domain is whitelisted for MCP, you're using the correct callback URL, and nothing is blocked by browser or…

@Daniel McKenzie The HTTP 400 error during OAuth usually means the callback failed due to an invalid or expired code, a mismatch in redirect URI, or the domain not being whitelisted. Make sure your Cursor setup includes a valid redirect URI that's registered and whitelisted with Atlassian. Also confirm your MCP access is…

@Rohit Agarwal @Michael Norgren @Toshiro The MCP endpoint doesn’t accept standard API tokens from Jira or Confluence. It requires a session token obtained through the Rovo Dev CLI, not manually created API keys. You’ll need to authenticate via acli rovodev auth login and use the token stored in your session for authorized…

@Kevin Jay Not yet—MCP doesn’t currently support passing image or binary data like Jira attachments to Claude. Only structured text (like descriptions, comments, and fields) is accessible. You’d need a custom integration or API call outside MCP to make image data available.

Thanks for your question! I agree with @Tomislav Tobijas if your Rovo agent is configured to send a Slack message and used inside an automation rule, it will run automatically without requiring user confirmation. This is the expected behavior for actions used in automation. Just make sure the agent and permissions are set…

Hey @Ruchi Ghai @harrie POPal is available on the Atlassian Marketplace and integrates directly with Jira. It uses AI to turn epics into user stories and test cases, and even includes acceptance criteria. It also supports private LLMs, which could be a plus for orgs with stricter data controls. What’s not clear yet is how…

Hey @Dinesh Bansal and @Hasgar D —if you're seeing a whitelist error, it means the callback URL you're using isn’t on Atlassian’s approved domain list for the MCP server. You’ll need to request access by submitting a support ticket or going through your Atlassian partner contact if you're part of the beta.

Hey @Ranu Ranjan—you're mostly right. MCP structures and filters data based on access controls, but it doesn’t automatically mask or redact PII or sensitive content. That needs to be handled upstream (like in your content or governance setup).

I have zero opinion on this either way but love that this conversation is happening. It brings up interesting questions... thanks @Jens Schumacher - Released_so 

Thanks so much for sharing your takeaways! @John D Patton — Love how you framed it! Automating summaries really does open up more space for strategic conversations with our team@Verity Blake -Adaptavist- — Couldn’t agree more—page summarization is such a time-saver for staying informed without information overload@Gary…