Gor Greyan Expert

Hi @Kipp Bockhop Welcome to the Atlassian Community! You can check the following article. There is mentioned to contact Atlassian support for it: https://support.atlassian.com/atlassian-cloud/kb/new-team-member-needs-admin-access-after-site-and-org-admin-leaves-company/

Hi @Sonya Goldstein Welcome to the Atlassian Community! Jira does not support a direct project conversion from a Team-managed to a Company-managed project. You can create a new Company Managed project and bulk move all the existing Jira issues in the Team Managed project to the newly created one. You can find useful the…

Hi @Michaela Welcome to the Atlassian Community! Could you please share which type of dashboard you are using?

Hi @Luciana Góes Welcome to the Community! Short answer: No — Jira Cloud does not support true field-level edit permissions out of the box. However, you can approximate that behaviour using workflow tricks/transition screens/conditions. Atlassian’s docs even describe this workaround. Check the following doc.…

Hello @ICEO ORTHOPEDIE Welcome to the Atlassian Community! You can check the following article. https://support.atlassian.com/subscriptions-and-billing/docs/understand-your-invoice/?utm_source=chatgpt.com

Hi @Algirmaa Tumurbaatar Welcome to the Atlassian Community! In the Backlog, please check if the Epic Panel is switched on or not. Also, you can check this article. https://support.atlassian.com/jira/kb/make-epics-visible-as-issue-cards/?utm_source=chatgpt.com

Hi @Kristján Geir Mathiesen, One interesting and cozy Armenian-style Friday night tradition could be something like “family khorovats night.” Instead of pizza, families gather to make khorovats (Armenian barbecue) — even in winter, some people fire up the grill outside or use the oven indoors. The smell fills the home,…

Hi @Jayesh Raghuvanshi Welcome to the Atlasiian Community. I am Gor, Deputy Head of the Service Management Department and Jira Admins Team. Working with Atlassian tools, like Jira and Confluence, already 4.5 years. Nice to meet you and hope we will cooperate.

I once had the incredible chance to meet legendary goalkeeper Iker Casillas at ICE Barcelona 2025—it was an unforgettable moment to shake hands with such a football icon.

Dear @Yash Bhatia Here are some points, that you can double check. Use an API token, not a passwordGo to [id.atlassian.com → Security → API tokens → Create API token]*.Postman → Authorization tab → Basic Auth:Username = Atlassian account emailPassword = API token(Not the normal Atlassian password.) Make sure Postman is…

Dear @Varvara K_ If you have Scriptrunner, I think this one will work issueFunction not in linkedIssuesOf("", "is blocked by") AND issueFunction not in linkedIssuesOf("", "is cloned by") AND issueFunction not in linkedIssuesOf("", "is duplicated by") AND issueFunction not in linkedIssuesOf("", "has to be finished together…

Dear @Soham Bhadra Glad that could help you. Kindly ask you, accept the answer also :)

Dear @Soham Bhadra https://support.atlassian.com/contact/#/ You can use the following URL and choose: Billing, Payments, and Pricing

Hi @Varvara K_ Thanks for the question. By saying incoming links, did you mean that no other issue links to them? If yes, you can try the following JQL. issueLinkType IS EMPTY

Hi @Soham Bhadra Welcome to the Atlassian Community! Check active user count in your Admin settings: In JIRA, go to Admin > Billing or User Management and see how many licenses you currently have assigned. If you’ve suspended users, confirm that you are still being charged for them. Remove or unassign suspended users: If…

Hi @Yash Bhatia Welcome to the Atlassian Community! Did you check the Security Levels? Maybe there is a Security Level set for the issue, which you are trying to use.

Hi @Davide Schillaci Glad to hear that the solution worked for you. Kindly ask you also to accept the answer :)

Hi @Lajos Duzmath Welcome to the Atlassian Community! Yes, I guess you can do that through the following property. Property Key: jira.permission.edit.userCF Property Value: customfield_XXXXX

Hi @Trudy P Claspill Thanks a lot for your suggestions. Will investigate the best solution for us. Thank you!

Dear @Valerie Knapp , I have that plugin, but the issue is that the ticket is not being transitioned from one status to another. For example, the ticket is "In progress" status, and I want to measure how long it takes for assignees to respond to the comments on average.

Hi @Valerie Knapp Not only for the last comment, but overall picture, how long does it take for assignee, for example, to answer the comments?

Hi Trudy, Thanks for the answer. Version is - 9.12.16 It is a Sowtfare project. In my case, there should be a conversation between the assignee and the team lead, for example, and I want to search issues, that don't have comments by the assignee for at least 3 days, for example. I have Scriptrunner, yes. Is there any…

Hi @anacst Glad that could help you!

Thanks for the insightful session! I’m excited to create an automation that sends a weekly digest of recently updated incident-response pages to our team space. It’s a great way to keep everyone aligned without extra manual effort.

Hi everyone! 👋I’m Gor, and I work as a Deputy Head of Service Management Department. I’m looking forward to sharing experiences and picking up tips from all of you. Excited to be part of this community!

Great session—clear, practical, and inspiring. Already brainstorming how to plug Rovo AI into our workflows.

They remind me of my childhood trips to Yerevan’s Victory Park. We’d ride the big Ferris wheel that overlooks the city and grab popcorn near the Mother Armenia statue. The view of Mount Ararat from the top was unforgettable! :)

Hi @anacst Welcome to the Atlassian Community! You can achieve this via the following automation. Trigger - Issue Transitioned --> Done If you are using Cloud, use the {{initiator.accountId}} smart value in the "Interested Party" custom field, if you are using Data Center, use {{initiator}}. If you want to keep the…

Hi @Miten Patel Welcome to the Atlassian Community! Please check the following article, maybe this will help. https://community.developer.atlassian.com/t/where-to-set-support-contact-info-for-marketplace-listing/26758?utm_source=chatgpt.com

Hi, @Jack Brickey I have Scriptrunner. Could you please help through that?