Gor Greyan Expert

Hi @ajay rajput Welcome to the Atlassian Community! I would approach it in two phases. First, define the data quality rules that every issue should meet (the criterias that you mentioned). You can then use JQL and Jira Automation, or a ScriptRunner to periodically identify issues that don't satisfy those rules. Once you…

Thanks, @Matt Doar _Adaptavist_I appreciate the feedback! The main purpose of the Behaviour is actually to prevent users from selecting employees from different reporting lines. The request is automatically routed to the selected users' direct supervisor for approval. If users with different direct managers are selected,…

Dear @Pavan kumar Mamidipaka For this requirement, I would not implement it as a Behaviour. Behaviours are mainly for controlling field behaviour on the issue screen, such as showing/hiding fields, making fields required, or setting field values while the user is editing the issue. Since you want to send an email when the…

@Alla Tadevosyan jan, Since you confirmed that the filter and backlog mapping are correct, this doesn't sound like a configuration issue. I'd try refreshing the board configuration by temporarily removing and re-adding the backlog status, and, if the problem persists, I'd recommend opening a support ticket with Atlassian,…

Hi @Alla Tadevosyan Welcome to the Atlassian Community! Both @Marc -Devoteam- and @Mikael Sandberg suggestions are good starting points. I'd first verify the board filter and the backlog/status mapping, as those are the most common reasons for issues disappearing from the Backlog while remaining visible elsewhere. Also…

Dear @Pavan kumar Mamidipaka I have tested the group lookup and notif flow in Jira Cloud and it worked. User this script. def groupFieldId = "customfield_10064" // Change your actual field ID def targetStatus = "Draft" // Change your target status if (issue.fields.status.name != targetStatus) { return } def groups =…

Dear @marta_krysik Thanks for confirming. Could you also let me know if it affects all users and whether it happens with all attachments? Did you check your browser's Developer Tools (Network/Console) for any failed requests when uploading the evidence?

Hi @marta_krysik Welcome to the Atlassian Community! Could you provide a bit more information about the issue? - What is the exact error message you're seeing? - Which test management app are you using? - Is this happening for all test runs or only a specific one? The more details you can share, the easier it will be for…

Hi @Pavan kumar Mamidipaka Thanks for the question. If I understand your requirement correctly, you want to send an email to the members of the group selected in the Business Process Owner field whenever the issue transitions to a specific status. If that's the case, could you let me know whether you're using Jira…

Hi @mobile-team_onemount_com Welcome to the Atlassian Community! I'd recommend raising a support ticket with Atlassian here: https://support.atlassian.com/contact/ Before opening the ticket, it's also worth checking your spam/junk folder and confirming that emails from @atlassian aren't being blocked by your mail provider…

Hi @Rika Shinjo If you're using Atlassian accounts, an organization admin can reset or disable a user's two-step verification from Atlassian Administration, provided your organization manages authentication with Atlassian Guard. If your organization uses a third-party identity provider (such as Okta or Microsoft Entra…

Dear @James O_Connor @Anahit Sukiasyan jan, thanks a lot! Will review it :)

Dear @Jay Took this test examples. https://www.udemy.com/course/practice-exams-acp-620-managing-jira-projects-for-cloud/

Hi @Michael Smith Welcome to the Atlassian Community! As far as I'm aware, the Teamwork Graph Zendesk connector currently requests a predefined set of OAuth scopes, and I haven't come across any documentation indicating that those scopes can be customized during the authorization process. If your goal is to allow Rovo to…

Hi @Jacqueline Grace Padilla Welcome to the Atlassian Community! You can see this post, where @Trudy P Claspill and @Arkadiusz Wroblewski introduced another article, where a similar experience arose. https://community.atlassian.com/forums/Jira-questions/Timeline-not-grouping-child-items-to-Epics/qaq-p/3254332#M1184164

Hi @QMSpot _ Patrick Gehlich Thanks for the provided information. As far as I'm aware, there isn't a Jira setting that controls whether those app action icons appear in the issue view. Those icons are contributed by the individual Marketplace apps, and their availability depends on whether the app supports the specific…

Hi @teh_kt Welcome to the Atlassian Community! Could you clarify which monthly metrics you're looking to calculate? If you're referring to Timepiece, it's primarily used to analyze time-in-status, along with other flow metrics such as cycle time, lead time, throughput, and aging. If you can share the exact metric you're…

Hi @Jean Gustavo Horn Thanks for the question. PT2M and PT0H2M are both valid ISO 8601 duration formats, so I'd expect them to log 2 minutes, not 3 hours. Just to narrow it down: - Are you importing the JSON using the Jira Cloud REST API or another import tool/app? -Does the same issue occur if you log 2 minutes via the…

Dear @Anurag Vipin Vaidya As far as I know, there isn't a dedicated Community group or mailing list specifically for Forge Quest announcements. One thing that has helped me is following posts from the Atlassian Developer Relations team and keeping an eye on the Forge tag in the Atlassian Developer Community. Community…

Hi @AutomationUIUser Thanks for the question. Based on my experience, I'd recommend configuring a single OAuth 2.0 application in Jira Data Center and using that for all users. The Client ID and Client Secret belong to the application itself, so they're shared by everyone who authorizes it. Jira doesn't create a separate…

Hi @Anurag Vipin Vaidya Thanks for the question. The best way to stay informed is to follow the Forge tag and the Atlassian Developer Community, as Atlassian typically announces Forge Quest updates, events, and reward programs there first. I recommend following these official resources: Atlassian Developer Community…

Hi @Saurabh Abojwar Thanks for the question. When you drag an issue to another column, Jira is actually trying to transition it to a different workflow status. If it immediately jumps back to the original column, the transition is most likely being blocked. I'd start by checking whether the transition has any required…

Hi @Chris Marshall Thanks for the question. Is this happening in a single project or across all projects? I just checked in my Jira Cloud instance, and the Timeline is still grouping child issues under their Epics as expected. If it were working previously and suddenly stopped, I'd check whether any Timeline filters are…

Hi @Carsten Jeschner Thanks for the question For a single-select drop-down custom field, the REST API usually expects the selected option, not plain text. For example: <span>"customfield</span><span>_12345"</span><span>: {</span><br><span> "value": </span><span>"Option Name"</span><br><span>}</span> If that doesn't work,…

Hi @Ramesh Krishnan Yes, it's possible, although Jira Cloud doesn't provide a built-in "Story Count" field for Epics. If you just want to know how many Stories belong to an Epic, you can search using JQL (for example, by filtering child issues of an Epic) and see the total number of results. If you'd like the count to…

Awesome exam 👏🏻 Just passed it :) Thanks a lot!

Dears, Sorry, the 48 should be 78. Via this query, I have 78 tickets. See the screens. Also that sprint is future sprint, can it be the issue?

Dear @Artem Nek_Votazz Thanks. Here's what I've confirmed so far: * With the board filter containing ORDER BY Rank ASC, Sprint 135(444) shows 38 issues in the backlog view, and the affected issue (for example REL-24314) is not visible in the backlog. * If I remove ORDER BY Rank ASC From the board filter, the backlog count…

Dear @Artem Nek_Votazz Thanks for your answer. I found a specific thing. When Ranking is enabled, my mentioned issue is visible. Backlog shows 38 tickets. When I am disabling Ranking, the ticket count in Backlog is okay. When I am removing the ticket from the sprint, it is visible in the Backlog. I am dragging and dropping…

Hey Folks, @sai chinamuthevi , @Trudy P Claspill , @Yashaswini YK Thanks for your responses. I have found a way to change ownership to me, edit, then change it back, but you know, that it requires more steps :D That is why I asked, is there any possibility to do it, maybe there was a specific permission that I was not know…