OpsHub - Enterprise class Integration and Migratio Atlassian Partner

Hi @Santa Baltmane Migrating from Azure DevOps Boards to Jira can definitely be done, but as you mentioned, exporting a CSV only gets you basic info like task titles and descriptions. It won’t capture comments or attachments, which is a problem if you're looking to migrate everything. Things to consider: * Data Mapping: If…

Hi @Joshua Stokes Using JCMA (Jira Cloud Migration Assistant) for migrating projects from Jira Data Center (DC) to Jira Cloud can be challenging without external internet access on your Jira DC server. To answer your questions: a. Has anyone else had this issue? Yes, this is a common issue, especially in environments with…

Hi @ED DevOps D2 This usually points to an authentication problem with the EA Connector for Jira between the two systems. Here are a few things you can check: * Jira Cloud API Token – Since you're using Jira Cloud, ensure that you're using an API token rather than your regular Jira password. Jira Cloud has moved to API…

Hi @Chris Steenwyk It sounds like you want your Jira and Azure DevOps workflows to talk to each other, especially around development work (commits, pull requests, code review defects). A few practical approaches you could explore: * Built-in or plugin connectors – Some tools (both official and third-party) can sync work…

Hi @jeroen_wilmes The free TestRail plugin for Jira gives you basic visibility- it shows which test cases are linked to a Jira issue and their status at a glance. But it’s mostly read-only and doesn’t sync data or test results into Jira in a structured way. If you're looking for more than just a visual link like: *…

Hi @Tousif Shaikh Moving from Rally to Jira comes up often, and it’s completely normal to wonder about the safest way to do it without losing history or breaking links. A few things you may want to think through: * Scope - Do you need just current projects/issues, or the full history (attachments, comments, relationships)?…

Hi @Muhammad Daniyal Moving work items between Jira accounts isn’t that simple, as bulk import/export usually leaves behind broken hierarchies or missing data. When thinking about options, consider the following points: * Do you only need a one-time move, or ongoing sync? * Will linked items (sub-tasks, epics, attachments,…

Hi @Farrukh Baig Jira doesn’t let you copy all schemas from QA to Prod directly. Most teams export/import configs individually or use a migration tool. A few things worth thinking about first: * Do you need only the schema structures, or the data too? * Will fields, workflows, and permissions stay linked properly? * Manual…

Hi @Rina Nir This is something a lot of teams run into. A couple of things to think through before you begin: * How will integration know which Tosca test to execute from XRAY? Are you integrating issues and tests already? * What level of detail matters most — step-by-step or just overall run results. * Making sure results…

Hi @Shaf_Ali Big exports like that almost always trip Jira Cloud — the 10GB XML cap makes your 267GB backup unworkable. And yeah, Atlassian’s migration assistant sadly doesn’t support cloud-to-cloud. Things to think about: * Large XML files just won’t import (hard limit). * Atlassian’s tools are built for Server/DC →…

Hi @Jason Butler Thanks for sharing the context—you're actually asking the right questions now. What you’re describing is a solid setup: letting your vendor work in Autotask, while your internal team stays focused in Jira Service Management. The key is making sure updates flow both ways so neither side has to switch tools…

Hi @Jason Robertson Most Confluence → Zendesk sync apps are one-way by design — they push articles from Confluence into Zendesk Help Center, but don’t sync updates back into Confluence. This is largely due to: * Permission limitations (as you noticed) — many add-ons only request read access from Confluence, and Zendesk…

Hi @森橋勇太 , You’re right to be cautious—both options have some big limitations. Here’s what to know: * CSV import works for basic issue data, but often fails with attachments, comments, custom fields, or linked issues. * ZIP backup is meant for full site restores. Importing it could overwrite your entire destination…

Hi @Aleena Umaiir If you're looking to sync Azure DevOps and Jira without a paid connector, it's technically possible using their public APIs. But it's not as simple as plug-and-play. You’d need to: * Write and maintain scripts that track changes on both sides * Handle authentication, data mapping, error handling, and…

Hi @Arnd Kleinbeck Yes — it’s absolutely possible to connect multiple Azure DevOps (ADO) instances to a single Jira Cloud instance, even when those ADO instances belong to different partner organizations. This is a common setup in multi-vendor or distributed collaboration environments. Key considerations: * You’ll need to…

Hi @Przemyslaw.Lizurej The "Integrate Jira Cloud with MS Excel" add-in connects Jira Cloud with Excel for data import/export but doesn’t fully support all features, especially updating or creating issues. Following are points to be considered: * Permissions: Ensure the user account has permissions to edit or update Jira…

Hi @Anthony DuGuay If you're encountering issues with the GitHub for Jira integration, like the authorization errors you mentioned, here are some troubleshooting steps to consider: * Verify GitHub App Installation: Double-check that the GitHub for Jira app is properly installed from the Atlassian Marketplace. If it’s…

Hi @n_travaglini Migrating ConfiForms data from Confluence Server to Cloud isn’t just about copying form entries. There are a few layers to think about: * Form structure & logic: Custom fields, IFTTT rules, and form configurations may not behave identically in the cloud version. * Stored entries: Existing submitted data…

Hi @Martina Pieckova Yes, Jira Cloud can be integrated with Bitbucket Server (on-prem), but with some caveats. * Compatibility: Since Jira Cloud and Bitbucket Server are different platforms, integration typically requires a plugin or custom API setup—native support may be limited. * Data Sync: Bi-directional sync is…

Hi @Poluru Sai Shilpa When integrating Jira Align with Jira, it's important to choose the right approach based on your requirements. Depending on your use case, you can achieve seamless integration between Jira and Jira Align to ensure consistency across both systems. The integration typically allows for bidirectional data…

Hi @Allison Carlson As of now, JCMA (Jira Cloud Migration Assistant) does not officially support migrations from Data Center to AGC or FedRAMP. While Atlassian’s FAQ mentions that migration tooling is available, it likely refers to internal processes or tools that aren’t publicly released or fully documented yet. During…

Hi @Javier Portillo IBM DOORS doesn’t offer straightforward ways to connect with Jira out of the box. There’s no official Atlassian plugin for this and developing something custom using the DOORS API can be complex due to its older architecture and lack of REST support. You can consider OpsHub Integration Manager, an…

Hi @Stephan Svensson The “GitHub for Jira” app from Atlassian is still the go-to solution for basic linking, but it does rely on users including the Jira issue key (like PROJ-123) in branch names, commit messages, or PR titles. A few things to know: * If a commit or PR doesn’t mention the issue key, it won’t show up in…

Hi @Bharath Avula This is a common integration and relatively easy to get started with. You have two main options: use Atlassian’s GitHub for Jira app, or go with a more advanced integration depending on your use case. Here’s the basic setup using GitHub for Jira (free app from Atlassian): * Go to Jira Cloud > Apps > “Find…

Hi @Muammad Faizan Iftikhar Migrating configurations from a staging to a production JSM Cloud environment is a common need, but not something Jira Cloud supports natively in a smooth, reliable way. Many marketplace apps handle parts of the process—like workflows or custom fields—but often miss things like automation rules,…

Hi @Ayush Pathak Jira Cloud-to-Cloud migration can be more complex than it appears—especially when you want to move not just issues and projects, but also workflows, custom fields, boards, dashboards, permissions, and automation rules. If you're looking for a more controlled and complete migration, OpsHub, an Atlassian…

Hi @Oscar Hernandez The free Zendesk/Jira integration is often too basic, missing crucial elements like attachments and advanced configuration. And while plugins seem like an easy fix, they can actually slow down your systems and introduce hidden performance issues based on usage. Even custom Groovy scripts, despite their…

Hi @Srabani Dixit To better understand your integration needs between Jira and GitHub, could you clarify a few points? Since you already mentioned that you have Jira and GitHub. Specifically, are you looking to: * Maintain real-time visibility of GitHub commits and pull request statuses in Jira issues? Do you need…

Hi @Ritu Bhatt Thanks for sharing the context. It sounds like you're experiencing issues due to the limitations of token-based connections—common with third-party automation tools that rely on OAuth but don’t offer long-term resilience or deep integration. If you’re looking to integrate Jira with other systems—and want…

Hi @Grettel Perez Aranda and Jira Service Management (JSM) don’t have a native connector between them, so building an integration typically requires API-level customization—especially if you want Aranda tickets to automatically appear in JSM. If you're building a solution: * Start by reviewing the REST APIs offered by both…