Muthukumar Ravishankar Atlassian Team

Thank you @Elena_Elevatic Really good question! Rovo uses both the active thread context and any data from the connectors you've set up in Rovo (Jira, Confluence, SharePoint, Google Drive, and more). So the richer your connected sources, the more comprehensive the answers. One important trust detail: responses are…

Thank you @Rune Rasmussen Replacing Jira/Confluence apps? Not at all The product apps handle product work in chat: link previews, notifications, and creating or updating Jira issues without leaving the conversation. With AI now in the Jira app for Teams, you can do all of that through natural language too. Rovo is for…

Thanks @Wallace Chen Yes, custom Rovo agents in Teams channels is on the roadmap and targeted for early December. Stay tuned for more details as we get closer to that milestone!

@Joerg Strehl - could you please raise a customer support ticket with the details of the site you are looking to enable this for. We will look into this on priority and help you out. Please do share the ticket id here or to mravishankar@atlassian.com once created.

Thanks for raising this @Witold Draftway Rovo for Microsoft Teams is now available in Early Access, and it went live in the Teams app store over the weekend. You can install it directly using this link: https://teams.microsoft.com/l/app/bdc49611-ba72-43b9-a868-652243121c10 Please reach out to us with any questions or…

hey @Seairth Jacobs - please share your Jira Cloud site URL to my email mravishankar@atlassian.com and i can confirm it for you. Thank you

hey @Sherin Elsa Varghese - Thank you for raising this. Can you please raise a support ticket for this. We will look into it on priority. 

@Dylan Feiner Yes we have started rolling this out to a number of tenants. If you can share your Jira Cloud site URL to my email mravishankar@atlassian.com, we can enable it for you as part of the initial cohort.

Hey @Vladislav Drabkov We’re rolling out the Slack thread sync feature in phases starting next week. If you can share your Jira Cloud site URL to my email mravishankar@atlassian.com, we can enable it for you as part of the initial cohort. Thank you

Hi everyone, Thank you all for raising this and sharing your experiences with the Slack "Sync Thread" feature. We understand how important this functionality is for your teams, and we appreciate the feedback. We’ve temporarily paused the Sync Thread feature while we work on some enhancements to improve its reliability and…

@Bill Goelz / @Chris MacLean - Thank you for reaching out. All the sites you have access to should show up in this. Could you please drop me a note at mravishankar@atlassian.com and i will help resolve this for you. Thank you

hey @Leanne.Tabone - Thank you for sharing your feedback! Regarding entering issue links: The add-on is intended to automatically detect Jira links in notification emails and display the relevant issue details in the Gmail side panel—so you shouldn’t need to enter the link manually. If this isn’t working as expected,…

hey @Ken Hudspeth Thank you for your thoughtful feedback! Regarding entering issue links: The add-on is designed to automatically detect Jira links in notification emails and display issue details in the Gmail side panel—so you shouldn’t need to enter the link manually. If this isn’t working as expected, please raise this…

hi @Leanne.Tabone , Thank you for reaching out. I'm glad to hear you're excited about the potential for streamlining workflows with the Jira and Gmail integration. Your concerns about data privacy and access are valid and important. Let me clarify how the integration works and what information is accessed: Email Content:…

Hi @Milad Sayad Thanks for reaching out! Regarding your questions: * Custom Domains: The app doesn't currently support custom domains. * Finding Work Items: We're constantly working to improve the searchability of work items. This is a high priority, and we expect to release improvements soon. * Wrong URL on Setup: You…

Thank you @David Berclaz _Apwide_ for your feedback :). We're committed to continuously enhancing this integration. Some of these observations will be addressed in our near-term releases, and we're excited to share these updates with you as they become available.

We're excited to introduce our latest integration: Jira Cloud for Gmail, available now.Whether you’re managing projects, handling customer conversations, shipping code, or coordinating across teams, Jira Cloud for Gmail allows you to stay on top of your work without switching apps. Gmail seamlessly integrates with Jira so…

@Daniel Bagiński Thanks a lot for your feedback :) We are currently collaborating with Google to enhance the Jira for Google Chat integration. Together, with Google, we do plan to provide the same use cases you have called out. Will keep you informed as soon as they are available.

@Tomislav Tobijas - thanks a lot for your feedback :) We do have a Jira Outlook Integration that you can make use of :) - Click here 

Hi kquinn@haigroup.com - Thank you for your feedback. We have recently reduced the size of the preview card to provide the most important information (this is getting rolled out to all users over the next couple of weeks) As of now, we do not have the option for you to configure what fields you would like to view in this…

Hi Fuji, Hope you were able to setup notifications for the new project. If not, you could refer to the below support article for the steps: https://support.atlassian.com/jira-software-cloud/docs/integrate-jira-cloud-with-microsoft-teams/. Please do reach out if in case this is still not clear and I would be happy to…

Hi @Randy_lane - If i understand correctly, you would like to Create a Jira issue from a chat message that also has a file attached to it? If so, we do support this capability. Click on the ... (3 dots or message extension) against a chat message that contains the attachment > locate the Create a Jira Issue action under…

Hi @Tere Pile - The ability to send project updates to a channel (thru Microsoft Teams Integrations) is for Jira Software projects. Your initial steps to sign in through : Project Settings > Apps > Microsoft Teams Integrations, is correct. I believe you are suggesting that you are unable to select a team or channel,…