Andy Heinzer Atlassian Team

I don't know of any changes that would cause this. There is no configuration setting for this specific option that I am aware of. * Do you still have the ability to create issues in the project(s) referenced by this boards filter? (ie, using another method aside from this quick create) * Are you using Jira Cloud or Jira…

Hi Usman, Thanks for pointing this out. It turns out the Edge browser does not have a compatibility view. I believe this note in our documentation is a hold-over from days when the only Microsoft browser Jira supported was IE. From the searching I did on this, I think that compatibility view only applies to Internet…

@Benedikt Steindorf In your case, I can see you are getting an error of: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target This specific error tells us that the java environment Jira is using does not have the certificate…

Hi Dave and Bonita, This error means that there is a problem in regards to the lexoranking in Jira. There should be exactly 2 markers for this ranking, but all we know right now is that your data does not have exactly 2. I would recommend following the KB Cannot reindex jira due to Expected exactly 2 rows the maximum…

It does appear that the feature request you cited only appears to apply to half of the ask there in the summary. In the current versions of Jira Service Desk Server, you can now disable this welcome message. However the implementation of this feature did not extend itself to the ability to customize the content of this…

The rank field is a global field. This means that every issue in Jira can use this field and in turn will have some rank value set for it. This value cannot be different depending on which board it appears on. However what you could do would be to create a second rank field for your instance. Note: Doing this would put…

Actually, when a trial license expires, the functionality of the product can stop working. But when a commercial license expires, the product still works, it just prevents you from being able to upgrade. But yes, you can either create a new evaluation license from https://my.atlassian.com OR you could apply a starter…

Issue links in Jira are not always necessarily reciprocal. Meaning, you can create issue links from one issue to another, and when looking at this second issue, you might not see that there is an issue link here. The current versions of Jira have changed this behavior a little. For example in Jira 7.8.1, by default all…

Everything Thomas said is correct. This menu changed back with the release of Jira 7.0 I believe. But the functionality is still the same. You can either copy/paste in the jira issue to attach a screenshot, or if you already have a actual filename on your system, you can upload it with the attach file option. Rodrigo…

Thanks for letting us know your work-around. I agree, that without SQL access to the Jira database, this task would be rather difficult to accomplish.

I can speak to the Jira side of things: The biggest problem I see with this scenario is that Jira's Home folder contains all the flat files where Jira stores attachments and avatars. So while you can restore the database from the other instance here to upgrade that data, depending on which versions of Jira the upgrade is…

Thanks for posting back to this thread with your solution.

Ah, right that is a reserved JQL term too. Sorry about that. I see you found the \\u0024 method to find that character. Alternatively, you can also use an additional \ character to escape the other escaping character \ In which case you could use something like issueFunction in issueFieldMatch("", "summary", "\\$") Thanks…

Edit: August 21, 2019 - Found out that the searchrequest table is not using the current username of that account, but rather the app_user.user_key field to identify this. It users this because that value is unique and persistent across Jira. As such the old answer could work, but only for accounts that have never been…

Yes, Jira Server formally added support for the Edge browser in 7.1.4, so yes, I do believe this should work with 7.2.0. The Supported platforms documentation for that version of Jira, does list that this browser is supported. I would like to point out the notes on this browser of: * Minimum screen resolution of 1024 x 768…

Sorry, I should have clarified. Yes, the method I suggested above would require you to have access to the database that Jira is using. Typically I would not expect you to have this information unless you are an administrator of Jira or a SQL admin. If you were an admin to Jira, then you could probably navigate to the…

@Cassandra Miller That is a completely different topic than this thread regarding filter favorites. But there is a feature request ticket on this in https://jira.atlassian.com/browse/JRACLOUD-68732 and in relation to your request, there are a few other community threads where other users have noted this specific change. I…

@Himanshu_Pant Sorry that you seemed to be unable to post to this thread. However it appears our system flagged your messages as spam for some reason. Once this happens, all the subsequent messages you attempted to post were then also flagged as spam. I have restored these messages, and in turn removed the duplicates as…

Hi Eduardo, I have not seen this particular error before, but from looking at this error, I came across these two posts: https://github.com/spring-projects/spring-session/issues/605 https://stackoverflow.com/questions/38687210/error-with-cookie-value-when-adding-a-new-spring-session Both of these indicate this can be a…

Are you using Jira Cloud or Jira Server? I ask because there were certain versions of Jira Server that did not officially support the MS Edge browser, (I think this would be versions of Jira before 7.1.4 if memory serves, oh I was right). I would expect Cloud to support this version of this browser in current version per…

Awesome, glad to hear it. Thanks for letting us know that this helped.

With native Jira, there is not a simple way to find these in JQL at this time. But with a 3rd party plugin, like scriptrunner, you could then gain access to a number of other JQL functions, such as subtasksOf. This JQL query will allow you to find all the subtasks of a particular JQL query. So for example, you could do…

Hi Kedar, The settings on this page are actually stored in Jira's database. Hence if you did a complete system restore using a Jira XML backup, the settings on this page will be overwritten as a database restore is expected to replace all the data in the database. Which documentation were you looking at? From my view of…

I would recommend trying to follow the KB JIRA get list of all filters shared with everyone. It explains how you can use SQL queries against the Jira database in order to figure out the specific user account that owns each filter that might be shared with 'everyone'. From that KB, this SQL query is: <span>// get list of…

I can see from your first post, that your URL is accessing a rest endpoint: myCompany.atlassian.net/rest/greenhopper/1.0/integration/teamcalendars/sprint/list?jql=project+%3D+THU+and+Sprint+not+in+closedSprints() In addition to accessing the Jira site in your browser, you can also use the REST API in order to obtain data…

I think this is actually a system plugin for Jira. If a system plugin in Jira fails to start up a number of times, this plugin can become disabled in the database. If this happens a flag is essentially added to a specific table in the database. Check to see if this is the case with a SQL query such as: select * from…

Sprints in Jira operate independently from boards and independent from projects. There is not a way to have two boards show the exact same issues, but then have different sprints appear on these boards. Sprints though, only appear on boards where they were created OR on boards that have JQL filters that include 1 or more…

Jira Cloud has a known rate limit in regards to results from JQL queries. I thought this was limited to 100 results per request currently, and not 50, but I suppose this could change at any given time. Previously the maxResults value was set to 1000, however there were a significant number of queries that timed out, so…

You could enable the HTTP Access logging in Jira. This would however start logging all HTTP access requests. Depending on how active your Jira site is, this file could grow very large, very fast. So I would recommend watching this file for excessive growth if your Jira is publicly accessible, and/or has a lot of users. I…

I don't know of any way to do this in the issue navigator. The only thing I could think of would be to use the issue navigator to create a saved JQL filter, and the create a board based on that filter. Only then on the board could you then re-order the rank of those issues. I could not find any existing plugins in…