Andy Heinzer Atlassian Team

Comments

  • Apologies all, the spam filter was a little overzealous, I have added back that other comment.
  • Hi Ivan, From looking at your configuration options, the only concern I have to understand what specific address you are trying to use to access this Jira site: www.jira.example.com or jira.example.com ? I see there is a serveralias there, but my concern is to understand what URL the end user uses here. It is possible that…
  • Well I see 2 errors here: 09-Jun-2018 13:43:54.698 SEVERE [main] org.apache.coyote.AbstractProtocol.init Failed to initialize end point associated with ProtocolHandler ["http-nio-8080"] java.net.BindException: Adres is al in gebruik Which indicates that this startup of Jira can't use port 8080 because some other process on…
  • So far I have not been able to reproduce this problem. I tried to recreate this setup, with a single user set to get notifications on an issue updated event. I was able to have this address get a notification when editing the issue in Jira, but when I used the rest call, with the 'notifyUsers=false' option, I didn't get…
  • Does this happen with all browsers? Not sure how to recreate this problem yet. So I'm also curious what might be different about your environment here.
  • That solution looks fine to me. I was thinking of the possibility to tweak the regex to accept other optional qualifiers, such as to access a .0 on the end since it doesn't affect the integer value. I had also been exploring the possibility to see if there was a plugin that could create a different custom field, of type…
  • The server ID is only needed to create your license key for the first time. There is no obligation to use that generated license on the same server id. Once the key is generated, you can use this on any server. So there must be another reason this license activation failed. Could you take a screenshot of the entire page in…
  • Update 27 Sept. 2019: Welp, it looks like there have been changes to both Atlassian Cloud and Brave recently that renders my previous answer obsolete. I would suggest that everyone take a look further down at @Ben Emmons recently updated answer on this post AND upvote his answer please :) It contains current steps to help…
  • Please don't use the HSQL database that comes included with Jira Server. It's prone to data loss, it's not supported by Atlassian, and it has other potential issues with data integrity. It's really only good for evaluations. I would not recommend ever migrating Jira Cloud data directly to a Jira site using the HSQL…
  • That specific change log report was replaced starting with Jira 7.0. The title is different and the way you access this in a slightly different location now. But I think the closest equivalent in 7.2 is the Checking a Release status of a version. I hope this helps. Andy
  • With Jira Server you can use the DVCS connector in order to connect to either bitbucket server or bitbucket Cloud: Enabling DVCS Smart Commits - Atlassian Documentation has more details on this. You could also create an application link, but there is no need to do both. Either an application link or the DVCS connector are…
  • I have seen this happen before when your Jira site can't reach its own set base URL. You can set the base URL in Jira in the system menu (Cog Icon -> System). It's common to see this happen when you use a reverse proxy in front of Jira, or enable SSL for Jira in a way that the Jira application is not fully aware that a…
  • The permission helper is a good idea to confirm that you have the permission you expect here. If the permission helper indicates you can delete comments, then the other aspect to check is the workflow properties. It is possible that the workflow in use for this project could be restricting what actions can be taken when…
  • You will need to update Jira Core on the server first, before the software plugin/application can be updated. You could update Jira Core first, by running that executable on the server itself. (exe for windows, or bin for linux) After which point you could then update the Jira Software plugin that corresponds to that…
  • For an initial setup of Jira Server, you do have to define both the username and the password in the setup wizard the first time Jira is started up. These account credentials are in no way tied to your myatlassian account credentials. When you ran this setup wizard, what kind of database did you choose? If you selected the…
  • There is not a system setting you can change in Jira to affect this change site wide. It's set to the user profile preferences. That said, there is a KB on how you can edit the velocity templates to remove the comma from the display entirely. Remove Commas for Values held in Number Field Custom Field Type I realize this…
  • Yeah, please see my accepted answer above. You are going to have to upgrade Jira itself to another version to correct this problem.
  • Given that you were on 7.0.1 and are upgrading to 7.10, I'm confident from your description that the Jira Software plugin did not load on start up. But why that is, I can't say yet. Looking at your $JIRAHOME/log/atlassian-jira.log would probably help us to understand why this failed to load. One reason could be that the…
  • What plugin to Jira are you using to gain this regex validator? I don't believe that Jira natively has this kind of validator available in Jira Server workflows. If this is Jira Cloud please let me know, it's possible there are different built in workflow validators on that platform. I am curious to see how this might work…
  • You can find the Agile REST APIs in this link: https://docs.atlassian.com/jira-software/REST/ Jira 7 was where Agile became Jira Software. However for the older Agile versions, you can still find the 6.7.x versions listed there. If you need the base Jira Server/Core (ie to perform basic Jira tasks like editing issues,…
  • This was a new feature to Jira 7.2.0. The feature request for this is in https://jira.atlassian.com/browse/JRASERVER-34423 The REST API documentation for Jira Server 7.2.0 explains the usage of this in some more details, see https://docs.atlassian.com/software/jira/docs/api/REST/7.2.0/#api/2/issue-editIssue From that page:…
  • Like the others here, I'd want to see what happens in the $JIRAHOME/log/atlassian-jira.log file when you recreate this problem. It seems clear that something is getting stuck here. I suspect there is a problem with the way the page is rendering, or that the page is unable to recover from a first attempt to submit. In…
  • That can't be trusted error can happen for three possible reasons: check out SSL and application link troubleshooting guide From that page: Checklist of possible causesActions you can take The remote SSL certificate has expired. * Check the certificate details online (for example using https://www.digicert.com). The remote…
  • For issues that have multiple values selected for a checkbox field, those issues are only returned if the "Business Owner Required" option is not selected in this JQL query.
  • Strange, perhaps there is a problem with the syntax here. I noticed that your connection string is using single '&' characters to separate these parameters. However the official Atlassian documentation on Connecting Jira to MySQL cites in the sample dbconfig.xml to use a '&' for this separation instead of a single &. I…
  • What kind of headers does this oauth node use in order to send these API requests? I found a related error over in https://stackoverflow.com/questions/36720168/could-not-read-json-unexpected-end-of-input-in-field-name that seems to indicate the headers used for this request might not be sufficient for the REST API call…
  • The documentation for how this REST call works is explained in https://docs.atlassian.com/software/jira/docs/api/REST/7.6.1/#api/2/issue-getIssue However it sounds like you have an expectation that the id value in the json response for each change will be incrementing. In my own testing I found that the id values did…
  • LDAP isn't the one requiring CAPTCHA. Jira is. So yes, it is possible that your LDAP/AD settings could be set to allow more failed login attempts before that account is locked. But you have strike a balance between allowing your users enough attempts to get their password right and not allowing brute force attempts to…
  • Which dashboard gadget are you using to display these Jira issues? I'm curious if perhaps there is a documented bug in that version of jira. As far as I can see from your JQL, it looks fine.
  • Jira can't do this natively. You are either going to have to export the search results into something like a CSV file and then use a tool like Excel or Numbers in order to sort/count the unique values there. OR perhaps you could use a plugin to Jira such as @Piotr Bojko has suggested. But with Jira's native functionality,…