Fazila Ashraf Community Champion

Hi Kasper Welcome to community! Could you explain the issue more with screenshots?

Hi @M0214104 Replace the smartvalue in your screenshot with {{issue.fixVersions}} Additionally refer to 'To edit the field without overwriting its original content:' section of https://support.atlassian.com/automation/kb/how-to-update-a-select-field-multiple-from-the-content-of-other-fields/ 

"Is this feature available in JSM?: Unfortunately, this feature is not supported in JSM as of now; it is exclusively available for Jira users." This info is available in the comment of the article cited, confirming what John mentioned. It is a super cool feature though.

@Tom Laurijssens , can you check on the automation's configuration to see whether there are restrictions on who can trigger it?

Hello @Donepudi Narasayya If you need to restore an organization, contact Atlassian support within 15 days of deleting it. Restore is only to the state of the organization when it was deleted. This means that removed domains or apps, or any other changes made before deleting the organization, cannot be restored. Refer…

Hi @Tom Laurijssens Is this only for your account or others see the same as well? Do you know whether the automation limit on your site has exceeded? You can check with your site admin

Hello @Akhand Pratap Singh Welcome to the Atlassian Community Champion family! :) 

This is a fantastic article! Thank you :) 

Ah what you see there is the project name and it would be 'board name' if you have multiple boards in the project. It is not feasible to customise it to show differently there but the sprints inside the board and backlog should still be in the left side.

Hi @Dias Jacob Welcome to community! Could you explain your need with screenshots please? I am in the new navigation UI and the sprint in the board is still available in the left. 

Hi @Aldi Meilana What was the exact content you passed to the 'Log action' component? What type of field is 'Request Category'? 

Hi @[deleted] Welcome to community! I assume that the problem is that you get these messages while you try to delete you account. The solution is to add some other account to the billing contact list before you proceed to delete. You should be able to get the subscription list in https://www.atlassian.com/purchase/my/

Hi @Vadim Welcome to community! Community is not Atlassian support but mostly peers / fellow customers and we do not have access to delete organisations. If you do not have access to perform the action in https://support.atlassian.com/organization-administration/docs/delete-your-organization/ , the best is to contact…

ah, i do not think so.. But if they get through the trouble of setting up the account one time, then they can skip future logins and watch only the billing related emails. :) 

Hi @Andreas Kemper Is my understanding correct that you know how to add a new billing contact but you do not want to add as they have more access? A billing contact can: * Manage payment details * Pay invoices * Add and remove billing admins and business contacts * Upgrade, downgrade, and cancel plans * Receive…

Hi @Andreea Ion Welcome to community! The https://jira.weareplanet.com/ URL is not an atlassian cloud site but a on-permise install of Jira and planet.atlassian.net is an Atlassian cloud site. The logins and access could be totally different for both these Jira instances. The best person to give you support is the Jira…

Hi @Amal Johnson It is not possible to hide an issue type from the 'create screen'. The best possible approach can only prevent them from actually submitting the ticket with a validator check. :( 

Hi @Glyndwr Bartlett This is interesting! Is it specific to this automation or you observe the behaviour in all others as well?

Hi @Paulina Zeng Very interested to have a discussion on this topic! But when i try to register, it mandatorily asks for house income details and other personal data. I have participated in Atlassian user interviews before and it was simple forms that mostly asks relevant product knowledge info. Did anything change or am i…

Hi @Carlo Gatto Welcome to community! Can you confirm that these users are able to access the Jira data after they accept the invite? Did it throw any error to them?

Hi @emilyhueg Checked on this and as per the documentation of this component, it is possible to use smart values. You could type in the smartvalue of the customfield. Hope this helps!

Hi @Jim Welcome to community! This is weird.. Even my free site has the 'monday' import option enabled. I would recommend you to raise a ticket with atlassian support team in https://support.atlassian.com/contact/#/ as this seems to be specific to your site.

The screenshot you shared doesnt have 'Confluence' in the list but only jira and compass. And the other screenshot was from the confluence page's 'writing assistant'. Are you experiencing the issue in jira or confluence? If confluence, doesnt your admin not see it in the 'Atlassian intelligence' list?

Hi @Hemanth Reddy The option is active in my sites. Can you check with your org admin whether the AI functionality is disabled for the Confluence product (now called app) -> https://support.atlassian.com/organization-administration/docs/activate-atlassian-intelligence-for-products/

Also more explanation in https://support.atlassian.com/atlassian-account/docs/login-issues-related-to-two-step-verification/ Your Atlassian account won't accept your verification code, but you know you're using the right code If you know you’re using the correct verification code but your Atlassian account won’t accept it,…

Hi @Jevgenij Kurilo Welcome to community! Please try the recommendation from https://support.atlassian.com/atlassian-account/docs/login-issues-related-to-identity-verification/ Your verification code isn’t working, but you know you're using the right code Make sure: * You're not entering any spaces between the six digits *…

Hi @Prachi Bolar Is my understanding correct that , even if the site admin sees the option and enables 'turns on for everyone' , the setting will not be reflecting to all users till a timeline date?

Hi @Ivan Geeraerts Welcome to community! Are you able to find the options to add them in <yourjirasite>/jira/settings/personal/alert-notifications. ?

Hi @Roberts III,David Welcome to community! Yes, issue linking is available in cloud as well. If your users are not able to link, i would recommend you to check whether the issue (work item) linking is disabled in your site ( https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-linking/ ) and…

SLA is something that is mapped to your licensing plan. If you are looking for an ETA on this incident, i would recommend to subscribe to the incident updates. Context: Community is majorly fellow Atlassian customers. ETA/SLA is something that Atlassian can share :)