Fazila Ashraf Community Champion

Hi @Tim Cook You could refer to https://confluence.atlassian.com/adminjiraserver/migrating-jira-applications-to-another-server-938846962.html on the migration

Hi @zhiqiu ye Check whether your DB service is up and the connection from JIRA to DB is ok.

Hi @Hermes What version of JIRA are you using? In our version V7.6, i do not see epics with epic status=done (unless we choose to) Please see the comment https://jira.atlassian.com/browse/JSWSERVER-12016?focusedCommentId=820661&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-820661 

Hi @Ahmed Obsequio I do not think you are a JIRA system administrator but only a jira administrator. See https://confluence.atlassian.com/adminjiraserver079/managing-global-permissions-950288425.html about JIRA system administrator global permission. As a non system administrator you will not even be able to see 'Jira…

Hi All, Please follow the bug with Atlassian on this -> https://jira.atlassian.com/browse/JRACLOUD-68381 My screen shot in the answer was from my JIRA server instance. Sorry, did not notice the jira-cloud tag earlier.

Hi @Peggy Springer As Alexey said, Issue keys can be managed only by JIRA. Your requirement is not achievable. 

https://community.atlassian.com/t5/Answers-Developer-Questions/How-to-update-issue-and-set-assignee/qaq-p/552423 I created it as link now in this comment. If it is still not working please try copy paste

Hi @Ankuskum Try the comments in https://community.atlassian.com/t5/Answers-Developer-Questions/How-to-update-issue-and-set-assignee/qaq-p/552423 

Hi @Francois Martel If you are using stories and subtask in JIRA, then in the 'Active sprint' mode, you can see the subtasks grouped under the story. For that, you will have to set the Swimlane configuration of the board to 'Stories'

Hi @[deleted] Not with a right click. But by clicking the desired issue on the board, the issue's details will display in the issue detail view. And then you could go to '...' -> edit from the issue detail view to get the edit pop up. Simpler when you have keyboard shortcuts enabled in your user profile. Just pressing 'e'…

Hi @Anny Rey Contact your JIRA admin and they can add the options to the select list custom field 'Environment'

Hi @Michael Shechter Please have your script reindex the issue after the update. 

Please contact Atlassian support via https://support.atlassian.com/ Atlassian community is mostly fellow atlassian application users from different companies trying to help out other users questions and share the knowledge.

Hi @Julian C Refer to https://confluence.atlassian.com/jirakb/startup-check-increasing-jira-application-memory-limits-939939840.html and increase your JVM memory accordingly. BTW, If you need urgent support on any issues, you could raise a ticket with Atlassian support directly https://support.atlassian.com/ 

Hi @Girish If you are using JIRA Cloud, then you are always on the latest version of JIRA cloud. The upgrades are auto deployed for JIRA Clouds. The pricing depends on the JIRA applications you are using (JIRA Software, JIRA ServiceDesk, JIRA Core). https://www.atlassian.com/software/jira/pricing…

Hi @María López Carrasco The last column of the board is used to determine the 'Done' state of the issue. Check whether the status of those subtasks are mapped to the last column of the board. Refer to https://jira.atlassian.com/browse/JSWSERVER-10513

Hi @Marc Stepney I do not think it is possible in JIRA cloud. 

Hi @Peggy Springer Are you talking about the project key or issue key? A unique Project key can be created for the project as set by the project key pattern. But the issue key is generated automatically by JIRA internally as just a number after the Project key.

Congratulations everyone! Thanks for your great work! 

Hi @Thibault Clavier I tried to execute this rest call and what i got was actually the remaining estimate of the issue and not including the subtask values. I cross verified it with multiple issues. Could you check from your end? "timetracking": { "originalEstimate": "2d 5h", "remainingEstimate": "2d 5h",…

Really? Nice, Let me know when you find how it was done. If you have a lower environment, you can check for the workflow there. Or if you have any previous version of the workflow , that would help too.. Thanks!

Hi @Frank Rieter, Same logic for rest api calls. Check whether the call transition and edit this value or just direct edit. If the field is only editable in a workflow transition, it is probably simpler with a post function custom script :) But either way, a custom script with script listener would definitely work.

Hi @Liat Kimhi As far as i know, it is not possible with out additional add on (atleast script runner is required)

Hi @Frank Rieter Do you update the custom field only in a transition screen or even in the edit screen? If only in transition screen, you can handle such logic though a custom script in post function. If it is updated via edit, you can handle such a logic via script listeners custom script.

And he is able to close another ticket successfully in the same project? Could you try a project reindex?

Well, if the post functions are all the default jira ones, it might not be that. Please check whether the user is able to close another issue in the same project. Could you check whether the user has 'Transition issue', 'Close issue', 'Resolve issue' permissions in the project's permission scheme? Can you give him a higher…

Hi @Rico Hasler JIRA has memberOf(group) as an inbuilt function. If you use different groups for different projects, you could achieve what you are asking. If you use JQL Tricks plugin (commercial) , there is a usersInRole([project],role) function that will check wither the assignee is in the given project roles of the…

Hi @Anusha Iyer If you have scriptrunner, you can use behaviours to achieve this. Refer to Thanos answer in https://community.atlassian.com/t5/Jira-questions/Making-custom-fields-invisible-and-mandatory-based-on-component/qaq-p/131311 for a sample script

Did you validate whether the post functions are executed before the error appears?

Hi @Jagadeeswar Reddy As far as i know, atlassian has images for Confluence, Bamboo and bitbucket in https://hub.docker.com/u/atlassian And Atlassian supports running Confluence in a Docker container, but do not offer support for problems which are related to the environment itself. Refer…