Fazila Ashraf Community Champion

Hi Evyatar.borenshtien@moovitapp.com Please check on the workflow configuration to identify the reason and fix it to resolve this problem

Hi @Tina Mares Ranking issue is tied to the permission called 'Schedule issues'. Look that up in your project permission scheme and grant it to product owner and certain other people only. Having it open will cause a lot of problems in maintaining the rank

@Engin Basarslan The Permissions 'Resolve issues' and 'Close issues' are generally used in the workflow as transition conditions. They are like of shortcuts used instead of mentioning the roles/users who should be able to see the transitions. If not used there, these 2 permissions do not work on it's own. It is…

Hi @GM Quality Team You will have to use the permission entries of 'Resolve issues' and 'Close issues' in your workflow transition conditions. Unless they are put as conditions to those transitions, those permissions are not useful

Hi @Bunty Check out https://www.adaptavist.com/doco/display/SFJ/Set+a+select+list+custom+field+value

Hi @Vineela Durbha You are looking to get possible transitions available for the issue? WorkflowManager workflowManager = ComponentAccessor.getWorkflowManager(); JiraWorkflow workflow = workflowManager.getWorkflow(issue); workflow.getLinkedStep(issue.getStatus()).getActions();…

Hi @Ugandren Peter Gadgets can be added to your dashboards. See https://confluence.atlassian.com/jiracoreserver/adding-and-customizing-gadgets-939938014.html It has information about how to add gadgets to dashboard

Hi @Ugandren Peter Users can search for issues in JIRA - https://confluence.atlassian.com/jirasoftwareserver/searching-for-issues-939938681.html Users could also use the gadgets available in https://confluence.atlassian.com/jirasoftwareserver/gadgets-for-jira-applications-939939037.html to put some reports in the jira…

I haven't used a javascript approach. But i think you could explore that approach to analyze the feasiblity.

Hi @[deleted] Are you looking for the user onboarding that is documented in https://confluence.atlassian.com/jirakb/how-the-user-onboarding-process-works-792311785.html ?

But.. I dont think that would work for the scriptrunner that is compatile for jira 6.2.7 :(

Hi @Srikanth Gogineni You should be able to do it with behaviours. see https://scriptrunner.adaptavist.com/latest/jira/recipes/behaviours/operations-on-tabs.html

Hi @Alwin Brands Yes, you are right that it is because of the Resolution field. If you are using jira simplified workflow and are the board admin, you can automatically set a resolution of 'Done' when issues are transitioned to the 'successful' column.…

Hi @Kevin Hylant Here is a workaround: * You can create new jira project, configure the custom schemes and call them as say 'Dept A template'. * While creating a new project, select 'Create with shared configuration' * * And select 'Dept A template' project as source project and proceed with the creation.

@Iro Karavasili , hmm, this should work now.. Could you go to your backlog mode and then drag the issue from the 'To do' (top) section to the 'Backlog' (bottom) section and see whether the status of the issue is actually changing? May be there is some validators or permissions not letting you transition the ticket from…

@Iro Karavasili , Did it add it to the 'TEST WF'? Can you share the latest screenshot?

Hi @[deleted] Version report applies only to scrum boards. See https://confluence.atlassian.com/jirasoftwareserver/version-report-938845705.html

Hi @Iro Karavasili In your workflow, you do not have any transition from 'Open' to 'to do' status. Add a new transition from 'Open' status to 'To do' status in your workflow

Hi @Shilpa Sanil Could you give details of how you restarted? Using any custom scripts?

Hi @pooja chaturvedi JIRA software can be surely used for tracking issues. By 'release' , you can mark the issues as released. with fixversions associated 

Hi @Venugopala Naidu I think you have to first understand about REST APIs - see https://www.smashingmagazine.com/2018/01/understanding-using-rest-api/ Both JIRA and ServiceNow has REST APIs documented. JIRA - https://developer.atlassian.com/server/jira/platform/rest-apis/ ServiceNow…

Hi @Ramarao Gaggara {Appfire} How many hours i spent depended on the exam, your current expertise level and your approach to learn. I remember that i spent atleast 4 weekends to study for ACP 100. My approach was to * list down the topics. * collate the atlassian documentation related to every topic * Do self lab exercises…

@Venugopala Naidu , It depends on what you want to do. Both the applications has REST APIs and you can use them to do the integration

Hi @Jason Fedelem Refer to https://confluence.atlassian.com/jirakb/how-to-deactivate-comments-for-closed-issues-648217599.html on the disabling comments for a status. jira.permission.comment.user=false

Hi @Ann R Reporter is a single user field You could create a multiple user customfield - 'Reporters' and use it for your requirements. It will get displayed in the people section 

@Alexander Ivanov , Add on not required. Refer to https://confluence.atlassian.com/jirakb/resolutions-are-not-set-225122076.html on the available methods to set the resolution

Yes, you should be using an 'If .. else" statement for your use case

Hi @Callum Carlile _Automation Consultants_ Refer to https://community.atlassian.com/t5/Jira-questions/Set-assignee-based-on-custom-field-value/qaq-p/283311

Hi @Alexander Ivanov According to JIRA, the status doesnt matter. It considers an issue is resolved if the resolution field is set with some value and is not empty. Please check on that

Hi @Anna DeHaven For the transitions, can you check whether there are any conditions configured?