Fazila Ashraf Community Champion

@mwong2018 , https://confluence.atlassian.com/jirakb/how-to-add-a-message-or-field-on-jira-create-issue-screen-759990667.html is what you are looking for..?

@Dan27 , sorry, behaviours do not work on view screen 

@Dan27 , if you are using scriptrunner, you can behaviour's API https://scriptrunner.adaptavist.com/5.4.47/jira/behaviours-api-quickref.html#_formfield_sethelptext_helptext to set the helptext if a particular value is matched Example…

@Marco Schöning , could you check whether this field is hidden in the field configuration schemes of this project in question? Btw, the default value by design is 'Unresolved'. It is not a value but it just means none.

@Stephan van der Linde , not sure whether this will help but can you try to run Integrity checker (https://confluence.atlassian.com/adminjiraserver/using-the-database-integrity-checker-938847667.html) for the below checks?

@Dieter Guthmann , /rest/api/2/mypermissions?issueKey=<IssueKey> should get you this information. Refer to https://docs.atlassian.com/software/jira/docs/api/REST/8.2.1/#api/2-getPermissions 

@divya_singh , could you make sure whether the board filter, sub-filter and quick filter are configured to capture this moved issue?

Hi @pranav pandey Are you able to edit the other fields? If not, you might be lacking 'Edit issues' permission in the project. And how are you trying to edit these fields from the board or by edit option?

Hi @Betsy If your use case is to collect feedback and create a jira ticket, you could use 'issue collector' -> https://confluence.atlassian.com/adminjiraserver0713/using-the-issue-collector-964983621.html If you want to want to use REST API and create tickets in JIRA, then the documentation…

@Tarun Sapra , you are right.. i actually misunderstood the question that the issues and the subtasks are to be pulled (but actually it is 'their' subtasks).. Thanks for alerting :)

Do you mean epic link or just a normal link? Below are the queries for epic link: 1. "Epic Link" = ABC-1 2. "Epic Link" = ABC-1 OR parent in ("ABC-1")

Hi @werner kolze What you collect from the parent's transition screen is for the parent's fields. They are then passed on to the subtasks when the create subtask post function executes. So it works by design. For your use case, you could collect the values in the parent's transition screen on a different set of custom…

Glad to be of help! You can choose to accept this answer to help other searcher

Hi @capacitycal Do you have scriptrunner? If yes, you could use this function to get the list - issueFunction not in hasSubtasks()

Hi @Shaun Delorez What is the reason for having different key for different type of tickets? If having different keys are very important, Could you use different jira projects for those different types? Note that the jira agile boards can pull the tickets from multiple projects.

Glad to be of help! :)

Hi @James Malgieri From the screenshot , i think you are looking for the project icon which is not working. You can edit the jira project's details in the jira administration and upload the 'Avatar' to make it working again.

Hi @jim What is the error you see in the server logs?

Hi @Nikita Valerevich Did you check this on different browsers/different systems? Is it reproduce-able in every browser and every user?

@Shannon , then may be a javascript could help.. Am not an expert on js. i usually use SR behaviours to do this.

Try with writing a custom behaviour script using https://scriptrunner.adaptavist.com/5.4.30/jira/behaviours-api-quickref.html#_formfield_setformvalue_value 

Check the 'Default value' section of this page -> https://confluence.atlassian.com/adminjiraserver076/configuring-a-custom-field-945111192.html#Configuringacustomfield-default_valueDefaultvalue

Note that this feature is only available for Data Center installations and not a single node server installations

Hi @Subramaniam Krishnaveni Vairavan How are you backing up the data? The xml/db backup would have all project data except attachments. The attachments are usually stored in your data directory. Refer to https://confluence.atlassian.com/adminjiraserver073/configuring-file-attachments-861253987.html to understand where the…

Hi Daniel I think you can solve this using the user properties https://confluence.atlassian.com/cloud/update-roles-and-properties-for-jira-users-744721647.html +JIRA Scriptrunner behaviour 

Hi @Support Akron Systems Do you mean the jira installed on your old system is not accessible? You could connect to your old database, take the backup and restore it to the new system's database.

Hi @Adrian Criado I think Nicholas Muldoon 's solution in https://community.atlassian.com/t5/Jira-questions/How-can-I-automatically-close-service-desk-issues-in-Jira-Cloud/qaq-p/81911 is the way to do this. Please check

Hi @Subramaniam Krishnaveni Vairavan For trying out , you should be requesting an evaluation license (30 days.. extendable) which doesn't have a user count tagged to it. The plugin license should be always equal or more than the jira tier license. 10 user plugin license will not support 100 user jira tier license. 

Hi @Ananthakrishnan N N Could you check whether https://confluence.atlassian.com/jirakb/project-import-of-software-project-fails-with-unexpected-import-failure-803603791.html helps?

@sudheer jonnalagadda please read https://confluence.atlassian.com/jirakb/importing-from-bugzilla-fogbugz-on-premises-or-redmine-to-jira-cloud-779160756.html No plugins for cloud and thats why 2 solutions are given there