Fazila Ashraf Community Champion

What is the error? So you are uploading it from a service desk portal? Or in the service desk ticket? What is your access permissions? Do you have enough rights to create attachments?

@Ivan Ivanov , similar question was asked in past. Please see https://community.atlassian.com/t5/Jira-questions/Restrict-due-date-using-simple-script-validator/qaq-p/1017764

Hi @Aftab_Akhtar Where and how are you uploading the txt file? What is the file size? what is the error?

Hi @Michelle Greenfield JIRA do not have such 'Show more' option but the 'tab' in screens is designed for this purpose to show important fields in the primary tab and other fields in the secondary tab of the same screen. Find more about screen tabs…

Hi @jrii Glad that it is resolved for you. I do not know what specific config might have caused this, general easy way seemed to delete and start fresh. :)

Hi @jrii You said you changed the configuration to not include your account. Could you delete the mail handler and related configs and start fresh?

Hi @Liam Maeder The commercial plugins scriptrunner (https://scriptrunner.adaptavist.com/5.5.7/jira/builtin-scripts.html#_jql_query_condition) and JWT (https://apps.decadis.net/display/JWT/Condition+and+validation+based+on+JQL+query) has conditions to check based on a JQL query. You could use that along with the JQL clause…

Hi @Ammad Ali If you are a jira admin, then you can modify the workflows of the user story to add a validator to check whether the users are part of the PO or admin roles. If they are not, then the create action will fail. You can have a subtask workflow that doesnt have this restriction to allow any one with create…

Hi @Fahad Siddiqui This question is tagged under jira software. But the help center feature is a jira service desk product feature and Space is a confluence concept. Can you share me the links that you are referring to? May be there is a confusion in the product selection?

Hi @Fahad Siddiqui You can find the list of add ons in the 'Manage add ons' administration page. If there are expired licenses, those plugins will be highlighted in red. But i have seen that some times they dont get highlighted and we have to expand the add on to see their expired status. If an add-on expires license, they…

Hi @Noriko Kawakami Sorry, i do not understand what you want to do in JIRA for these events in Zabbix. Perhaps you want to create a ticket in JIRA for ignored alerts and manage the notifications from there? There seems to be some level of integration available between these tools but not sure about your use case.…

@Maheshbatta , Shouldnt you be using formField.setFieldOptions(Iterable) instead of setFormValue on C?

@Ankit Yadav , the KB https://confluence.atlassian.com/jirakb/how-to-restrict-log-work-on-a-specific-status-834225982.html should help you regarding this.

Not when you use @Reporter in the comments. you will have to mention them individually 

Few applications would give the webhook to be used as part of the integration.. But not sure about servicenow The endpoint will depend on the servicenow application. Googled and came across this thread https://community.servicenow.com/community?id=community_question&sys_id=f0ac07e5db9cdbc01dcaf3231f9619e7 but i dont have…

@Prajakta , to trigger the webhook you have to perform the event you associated with the webhook or just add the webhook to the postfunction of the workflow. BTW, what is the webhook that you are trying to register? Is that a standard one from servicenow?

Hi @Prajakta https://developer.atlassian.com/server/jira/platform/webhooks/ should give you information about how to set the webhook and the trigger.

Hi @Souvik Banerjee Refer to https://confluence.atlassian.com/jiracoreserver073/logging-work-on-issues-861257349.html#Loggingworkonissues-Deletingaworklogentry The process is same for subtask and primary task

Hi @Alvin For me, the power admin plugin gives the workflows which uses the plugin element as validators also. And as per the documentation inhttps://botronsoft.atlassian.net/wiki/spaces/PA/pages/883195908/Finding+App+Usage#FindingAppUsage-Usage validators are also reported. Could you raise a support case with them if its…

Glad to be of help!

Hi @Reneesh Kottakkalathil I use this free plugin https://marketplace.atlassian.com/apps/1219634/power-admin to analyze the usage of different plugins, customfields etc. You could use it to analyze the JSU app and where it is being used at the moment in your jira instance.

@Jakub Grufík , i hope the documentation on the functions are good enough - https://confluence.atlassian.com/jiracorecloud/advanced-searching-functions-reference-765593719.html#Advancedsearching-functionsreference-endOfWeekendOfWeek()

@shubham , because a jql search is expected here and '&' do not work for JQL. The proper logical operator is 'and'. And i think you were using & as you got confused with the documentation where they asked to use & to get the field values as columns for those matching issues. If the answer helps, you can choose to accept…

@William Cook , to be clear, if you are able to create filter but not able to share, then you can check global permission - shared objects... If you are not able to save the filter at all, then straight away look at disabling the plugin and test

@pes , do you have db backup or xml backup of the jira instance?

Hi @Neeta Dubey JIRA Cloud refers to the on demand jira service from Atlassian and not the other cloud services like AWS, Azure. 1) It was announced in the Las Vegas summit that for selected customers, Atlassian is giving 10000 users license on jira cloud. You could check with Atlassian. 2) Hosting JIRA on Cloud services…

@William Cook , any user should be able to save a search as filter. If it is just about sharing a filter then it could be related to a global permission issue. Would recommend you to disable the new plugin and check to validate whether the plugin is the reason.

@shubham , i think you should be trying like https://xyz.atlassian.net/rest/api/latest/search?jql=project=DT%20and%20cf[12664]=Minor

Hi @Rick Argiro JIRA do not have this feature built in. You could use javascript or the add-ons scriptrunner behaviour to do this. Refer to https://confluence.atlassian.com/jirakb/how-to-display-a-field-based-on-another-field-s-selection-649921383.html on the javascript example. Update: BTW, just noticed that you are on…

Hi @Alvin I came across this wonderful free plugin from Botron - https://marketplace.atlassian.com/apps/1219634/power-admin?hosting=server&tab=overview Using this, we can analyze usage of a custom field or workflow validator, postfunction, condition given by plugins in the jira instance.…