Fazila Ashraf Community Champion

@alexandravazov , did you use a different email address to register for trello ? Can you open jira in incognito and try?

@Joel Van Blommestein , when did the customer open the invitation link? Can you ask them to open it immediately after you send and check?

@Christopher Cudennec ,the best way to pass this to Atlassian product team is to raise suggestion requests in support.atlassian.com

@Abhiram Rao , welcome to community! Refer to an existing question on the same -> https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Substitute-for-issueFunction-in-JIRA-cloud/qaq-p/613278 Doc: https://scriptrunner-docs.connect.adaptavist.com/jiracloud/enhanced-search.html

Gad to help! and Happy learning! :) 

Hi @Pranab Das Welcome to community! In the workflow scheme of the project, you can associate different workflows for different issue types. Refer to https://support.atlassian.com/jira-cloud-administration/docs/configure-workflow-schemes/ for more details

@david_yu , i am looking for the post function list.. You will have to click on the transition in the workflow edit and click on post functions.. Refer to https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/#Advancedworkflowconfiguration-postfunctions for more details about…

@david_yu , do check the order of the workflow postfunction. Does the assignee gets updated in the order after the event is triggerd? Can you send the screen shot of the postfunction list?

Hi @Teza 1) reporter = 'yourusername' and created > 'yyyy/MM/dd HH:mm' 2) created > startofday(-1) and reporter changed from user1 to user2

@david_yu , the notification scheme looks good. I recommend you to troubleshoot why the assignee is empty If jira realizes that the assignee is changed, only then the notification will get triggered.

@Devon Sparks , Welcome to community. Does the column has multiple statuses associated with it? When you move with in the same column, that could possibly do a status change also. If so, check whether you able to change the status of the ticket outside the board. If there is only one status to the column, check the filter…

@SPATEL , as Jack mentioned, you can use subscription. But in case you need any specific text, you could set up some automation like adding the reminder text as a comment to the ticket (via scriptrunner escalation service or automation for jira) that in turn triggers the comment notification or script to send a direct…

@Danno , Fields in next-gen projects are contained within the project itself. Currently, you can't share a field created in one next-gen project with another next-gen project, or with a classic project. Similarly, you can't use a custom field created in a classic project on your next-gen project issues Refer…

@Teresita Cordero , Welcome to community! Attachments cannot be updated in multiple fields. You can attach them via the attachment field or by the other ways to attach them to the jira ticket. They all come only in the attachments section. After that, you can reference them in the description, comment and other places.

@david_yu , as i mentioned in the earlier comment, "In the screenshot, i see that a comment is made and the status is changed but the assignee field is not changed. The issue assigned event will be triggered only when the assignee field is updated" I do not think that you changed the assignee in the transition. If you had…

Hi @Gabriele Vileikyte Welcome to community! Are you looking to setup anonymous access? Refer to https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/

@vildana_ermaya , there is an open request in jira cloud backlog of atlassian for this problem -> https://jira.atlassian.com/browse/JSWCLOUD-10805 Problem Definition Currently, there does not seem to be anything that limits which Sprint an issue can be added into when done via the Issue View/Create/Edit Screens (with the…

Yup, these are your drafts 

@Dayanand , Are the scripts actually there and working properly? Is it only a problem with the script registry? If you are looking for internal working of the functionality, raising a support ticket with scriptrunner is the right direction

The screenshot looks like confluence server install. Can you look in the top right profile and look at options for 'Drafts'?

Hi @Colleen_fresh No worries! Do you see a recent section on your confluence home page? Drafts is a tab there..

@Dayanand , that is weird. Is this a production setup? How did it behave in the lower environments? Did you try to restart JIRA already?

@Rosana Casilli , was the customer removed from the role? Did the customer permissions about 'who can raise requests' changed? -> https://support.atlassian.com/jira-service-management-cloud/docs/change-project-customer-permissions/

@Rhuan Barreto , Just to check, can you add yourself as the project administrator and try?

Hi @Colleen_fresh Find your drafts with the rest of your work: Your unpublished drafts now appear in Recently Worked On, so they're easier to get back to. They'll also have a "Draft" badge next to their names so you'll always be able to differentiate them from a published page. Keep track of changed pages: Any published…

Hi @Sharadkumar Bangera 1) You can check the action as in https://scriptrunner.adaptavist.com/latest/jira/behaviours-api-quickref.html#_getaction and then execute the operation only for edits 2) Adding automated comment should be handled via listener or postfunction. Behaviour ideally updates the form fields in the screen…

@Manish Moyal , can you check this KB for this problem and see whether it helps? https://confluence.atlassian.com/jirakb/missing-guideline-in-the-burndown-chart-779158658.html

@Konstantin , if the board's filter is updated to sort by priority instead of Rank, you will not be able to rank the issues with drag and drop and reorder. Instead, would recommend to group the issues by priority using swimlanes => https://support.atlassian.com/jira-software-cloud/docs/configure-swimlanes/

@david_yu , Sorry i still do not understand the requirement. Do you mean, when a ticket is assigned to an assignee ,email should go out to reporter? If so, you can update the 'Issue assigned' event in the notification scheme to include the reporter as well. Refer…

Hi @Konstantin Can you describe the question in detail?