Fazila Ashraf Community Champion

@Valerie Scibetta , Welcome to community! Disabled user do not count towards license Refer to https://confluence.atlassian.com/doc/delete-or-disable-users-138318.html for more information

Hi @Keren Bar Kahanoff I havent upgraded yet but i have seen in the release notes about the new ability to restrict sprints. https://confluence.atlassian.com/jirasoftware/jira-software-8-11-x-release-notes-1013852753.html#JiraSoftware8.11.xreleasenotes-sprint Can you check whether it is related?

Hi @Newmindssystems Welcome to community! You can get the results with the below query: created > startofmonth() But before exporting it to csv, make sure you have added the fields you needed in export as columns in the issue navigator. If you need only excel instead of csv,…

Hi @Andre , Welcome to community! They are 'Epic names' of the epics to which those stories belong to.. Would recommend the free training course 'go agile with JIRA' in https://training.atlassian.com/free-training-catalog to understand how to work with Epics in JIRA agile..

@spaks , Welcome to community! Priorities are global entities and you can have a subset of priorities for a project via priority schemes. But it is same for all the issue types in the project. A custom field also can have the same choices for all the issue types in a project. Instead of using the same 'Priority' field, can…

In case, this helps -> https://confluence.atlassian.com/jirakb/change-the-server-id-for-an-instance-of-jira-server-285839562.html

Yup, it doesnt look right.. My server id is 4char-4char-4char-4char format. Are you by chance looking at the build revision?

Hi @Sebastian Siegert What is the error that you receive?

@Anshu Agarwal , If you are looking for JIRA logs, you can also get them from the server instead of the UI. Referring to https://confluence.atlassian.com/adminjiraserver/important-directories-and-files-938847744.html , -> The actual log files generated by Jira can be found in the following locations: * Jira application…

@ServiceDesk Things_io , Application linking should be enough to connect both instances. What is the purpose of the integration? What should be done between these 2 integrated products?

@Maranda Zwieschowski , with my experience, manual logging would be more accurate than capturing time between transitions. In the manual logging, the actual 'effort' spent can be entered. With the time between transitions, it is just about the button clicks. Many other usecases like parallel tasks, leaving home after…

I am using JIRA since 2012.. Love the product! Will stay on the platform as long as it continues to be amazing!

Congratulations @Lasse Langhorn ! Awesome list of points!

Thank you!

Hi @Yerbol Nisanbayev Me and our jira users don't disable this. Auto complete help is always appreciated even if we know the query by heart :) 

Can you login as that user and verify that the user has permission to create and comment on the project? I see you have mentioned above.. but just want to reverify as that is the most probable cause

@Jamil Rahimov , are those updates made manually or through automation? If automation, are you using external scripts with rest api or some postfunctions or automation for JIRA? Do you generate logs for them?

Hi @Camila Galindo Dantas Welcome to the community! The JIRA agile board columns are mapped to statuses. The issues that are in a particular status would appear in the mapped column. With this logic, how are you planning to achieve your requirement? Are the status names equal to the month name?

Hi @Paul Wachendorf Welcome to community! In cloud, you might be seeing the account id instead of the username. See https://community.atlassian.com/t5/Jira-questions/how-to-find-accountid/qaq-p/1111436 on how to get the id of an account to set

Hi @Rui AVELINO Is it a classic project or a next gen project. Check up on the permission scheme if it is a classic project. See https://support.atlassian.com/jira-cloud-administration/docs/permissions-for-classic-projects/ for more details

@yaswanth reddy , did you have any info in the logs?

Hi @Anil d Welcome to the community! 1. Which auto refresh feature? 2. Where are you not seeing the ticket id? In which screen do they work and not see the ticket id?

Hi @srilatha konda 1. Are all those subtasks of some standard with a differentiating factor? 2. You can use a scheduled trigger for this use case -> https://support.atlassian.com/jira-software-cloud/docs/automation-triggers/

BTW, if you are on the free cloud plan, you can get support from our community only. See https://www.atlassian.com/software/free

@Suvidha Patil , Welcome to community! Sorry, i did not understand your question properly. If this helps, you can raise support ticket with atlassian in https://support.atlassian.com/

If you are looking to set this by details of the customer's domain, then you can try something like https://blog.codebarrel.io/set-organization-in-jira-service-desk-using-reporters-email-domain-e705be9d4717 with automation from jira. The above article is about setting the customer domain. But you should be able to set the…

@Benjamin Tong , how are you adding 2 email boxes to one project in JIRA Service desk?

@kanchana wijerathna , this is achievable with a commercial plugin but AFAIK not out of the box. See https://marketplace.atlassian.com/apps/294/timesheet-reports-and-gadgets?hosting=server&tab=overview You might have to configure the time window of your sprint manually in the gadget but it would get the timesheet format…

More time with my daughter! I have got 'Homeschool teacher' added to my resume now ;)

Taking time to choose one of these faces in the morning will be a mindfulness meditation in itself..! Nice mugs :)