Fazila Ashraf Community Champion

@Peter Petkov , you should be looking at the manage apps section. Refer to https://confluence.atlassian.com/servicedeskcloud/managing-apps-1097175863.html for the instructions to navigate there and unsubscribe :) 

Hi @Peppol Service Desk Could you give more details about the problem with screenshots? We on community are fellow atlassian enthusiasts and we do not have any access or visibility to your systems 

Hi @Peter Petkov Welcome to community! What options do you see in apps -> Manage your apps selection of this plugin? Do you see a 'Stop trial' like this? If trial expired already, do you see 'unsubscribe' option like below

hmm.. Is it still in progress with out any errors? Do you find option initiate it again?

Hi @Flavien Gache The time entry will be available with 'Log work' field added to the screen. What is the reason for having the sum of worklog on a transition screen? It shouldn't be editable directly anyways as the log work is the way to update it. Nevertheless, as Time spent (sum for work log) is not a field for screen,…

The automation could be built something along the lines of this answer -> https://community.atlassian.com/t5/Jira-Work-Management-Questions/Help-Needed-Automation-Rule-to-Sum-Child-Issues-Fields-and/qaq-p/2707447 The log work feature is available in JSM as well.…

Hi @Sam If i understand correctly, you already have a working automation that set the story point of the epic to the sum of children's story point? If so, then why dont you validate the size with that automation and set the tshirt size ?

Hi @Niklas Fischer Welcome to community! Are you trying to create issue link between issues in 2 different jira sites? Can you share the json body?

Hi @Naoki Not possible in the issue navigator screen or out of the box without additional plugins. Do you think it is worth effort to write an automation to fetch this value from all the context issues , sum up and display in the automation ? Or you can simply export this to excel and perform the sum operation externally.…

Hi @Adam Bang How big is the data? Are source and destination both on free plan?

Hi @Latika Sharma Seems like a misunderstanding to me.. https://docs.getxray.app/display/XRAY/Organizing+Tests mentions about organising the hierarchical folder structure and not the issue type hierarchy. 

https://www.atlassian.com/software/jira/automation-template-library can help teams start with the custom automations 

Hi @Jasmine Jacintha Howidjaja 2, 3, 4) Create a manual trigger automation called 'Split issue' and in the actions, you can clone the issue to copy the needed details and add additional members as watchers and also send custom emails to them. The 'Split issue' functionality is not available in cloud and we write such…

Hi @Adam Robert Corrie Welcome to community! Using the Jira service management product, you could achieve * Creating an intake Request form that has all the context about the Advert and the details that the agencies need to fill in. * Send an email to the Agencies [outside Jira] with a link to this request form * Agencies…

Hi @Jasmine Jacintha Howidjaja Welcome to community! Recommend you to split the questions to different posts to get more clear answers :) Also is this for cloud or DC deployment? 1. Yes, in the permission scheme, you can set browse issues to only those roles. With watchers having that permission, adding a user as watcher…

Hi @Nicolas Andika Not directly but ensure that the user would have the global permission : Share dashboards and filters -> https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/

Hi @Kateryna Mekhdiieva welcome to community! Do you have subtask type added in the project's "issue type scheme"?

Hi @rodney.gidney Welcome to community! Are you the site/org admin of your Jira site? Is the DL/Group internal or external groups? Generally it is your site admins who you should contact for such asks.

Hi @Sara Valoti SK For SKT-853 and SKT-854 , is the transition to "Ordine ritirato dal cliente" available from the current status?

Hi @Paul Boyd Welcome to community! You should be able to use the wiki markup in the text fields https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=all Bold is supported. Hope this helps!

Hi @Louise Woods You can make the Task to Epic connection via the parent field. Something like this:

Hi @Dean Mervin (He/Him/They) Welcome to community! Try {{issue.Request Type.requestType.name}} Worked for me :) 

@Romy Kinobi , hmm that is a basic feature available in free tier as well. My guess is that you do not have JSM license in your company site / not part of the project's agents role. Are you the site admin? Could you check with your site admin whether they can add you as an agent and also whether they are able to see the…

Hi @Andreas Reymann Welcome to community! Could you look for the board's filter in yoururl/secure/admin/filters/ViewSharedFilters.jspa and change the owner from there?

Interesting! Could you create a new Date time custom field and try to reproduce the issue? That is to verify whether it is a strange behaviour just for the 'Issue deadline' or any date time field in your site. Recommend you this as it is not reproducible in my site.

Hi @andrea.rodifalanga I tried to reproduce the issue but the sort order works ok to me. Do you know what could be different in your environment?

Hi @malathi vijay Welcome to community! A lot of plugins for this highly demanded use case as it is not inbuilt in Jira You can browse them in https://marketplace.atlassian.com/search?category=Time%20tracking&product=jira 

Hi @Lena Sargsyan Does the information in https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html solve the problem?

@Romy Kinobi , the 'Raise a request' redirected portal feature is only available to Jira service management projects. Can you confirm that the boards you are referring where it is not working are also service management project boards?

Hi @Emmanuel Katto Welcome to community! Can you describe more on your ask? It is generally possible to bulk move between team managed projects but i guess there is an additional factor in the ask that is causing concern to you.