Fazila Ashraf Community Champion

Hi @NLCB_T&T Welcome to community! Can you confirm that you are logged in? Have you tried in a different browser session?

Hi @Nicolas Andika Do you have atlassian guard? If not, this is how i have automated the user cleanup process in past. Hope this helps! * Manually export the licensing groups user list from the UI. That export will have the user email and last seen date of the user on the product. * Have a script that looks at this csv…

Hi @NateBot Welcome to community! Can you share link to the instructions that you followed to setup up the connection?

Hi @Rob Dewkinandan Welcome to community! There are builtin reporting gadgets available in Jira to analyse the issues. Refer to https://confluence.atlassian.com/jirakb/reporting-in-jira-461504615.html Further more, many of the reports would need your context and ways of working.. For example, what you refer as 'Cant be…

Hi @Jenny Can you check whether the non admin users have the Jira project permission to 'Schedule issues'?

Hi @Eric Roetenberg What is the estimation statistic set on the board? Have you filled the story points in the subtasks or in the standard task types?

Hi @Zulfiqar Ali Shah Kazmi https://<yoururl>.atlassian.net/secure/ShowConstantsHelp.jspa?decorator=popup Should list all the issue types, statuses , resolutions etc in your site Hope this helps!

Hi @nika gabadze Welcome to community! Please try the approach to include reporter in the security level as suggested by Fabio to workaround now. If you share what type of approach you have used to configure the security levels, could advise you on the best practise to avoid such issues 

Hi @Peppol Service Desk You should reach out to Atlassian support if you need to get full support on the issue. At community, you get advise and share experience with other Atlassian customers (like me/you) but not a call support :) 

Hi @Nadege When you said 'no event' , do you mean audit log has no entry for today?

Hi @ILEANA-VALENTINA VEIZU Welcome to community! Why is there a branch in the rule? Could you share the JQL on the schedule trigger and the details of the branch?

Hi @Pamela Harper Welcome to community! The preference is one question but if they are logically related and might add more context to the original question, they can be grouped as well.. 

@Vandango , not as a cause but the recommendation was to use chrome-profiles to work around the problem..

Hey @Vandango Did you try the incognito? The login is not just to community but also to any atlassian products in the same session. I use 2 atlassian profiles - 1 official and the other one personal. Generally i run 2 chrome profile for each accounts.

Cool.. Then i recommend you to try the combination of the 'Destination status' with the 'Transition match' regex.

Hi @NORBERTUS WUSANA You have to trigger a scheduled automation that runs daily at 6pm with the given scope of issues and transitions the tickets to the given status? When you say explicitly a 'transition name' , are you facing issues due to multiple transtions to the statuses? If so, the regex can help

@Lin Tingyi_YMC_ , In jira premium the parent child relationships issue type wise is set in the Issue type hierarchy And the actual relationship between the issues are set per the defined issue type hierarchy through the field 'Parent'. There is no inbuilt label hierarchy but only issue hierarchy. Labels are attributes of…

@Lin Tingyi_YMC_ , May be you can add an automation to set the label:parent and Labels:child custom fields based on the issue type and then use it in the 2 dimensional filter gadget on labels vs this field (same gadget 2 times for 2 custom field)?

Hi @Lin Tingyi_YMC_ Welcome to community! Can you explain more on the use case? Recommendations will follow but i want to understand whether you scanned through the free apps filtered through marketplace for the use cases? e.g., https://marketplace.atlassian.com/categories/data-analytics?useCases=Reporting&price=paid

If you remove the account, i think it takes some time (~14 days) to sync and completely remove it

Right, it will be only to highlight dependency and doesnt work as the tree view. AFAIK what is used is not possible in plans/roadmaps but should be possible if you are using other commercial plugins for project planning. Like Structure

Hi @Lars Stenlind Welcome to community! Even if another issue/issue type is created , the parent field can hold only 1 value. For the other team, can they use the dependency link instead of setting the Epic as a parent to their own initiative?

Hi @nikko wahyudi Welcome to community! Can you elaborate your question? Is this something with any specific plugin feature?

Hi @Natalia Lezhai Welcome to community! Unfortunately Team is not supported yet These are the system fields you can currently only add: * Attachment * Due date * Description * Labels * Priority Refer to https://support.atlassian.com/jira-work-management/docs/manage-your-form-fields/

Hi @BSU Welcome to community! If you are looking for a 2 level cascading select list, it is natively supported in jira as 'Cascading select list' type. https://confluence.atlassian.com/jirakb/creating-dependent-cascading-lists-in-jira-1142426572.html -> While a Datacenter article the instructions should be same for Jira…

Hi @HALİL KORKMAZ Welcome to community! Can you export the MSSQL data in csv format? Then you can use csv importer https://support.atlassian.com/jira-software-cloud/docs/create-issues-using-the-csv-importer/ to load that data into jira.

@Gagana , Business project do not have the features tab and the spring management functionality. Which documentation are you following to enable this setting?

@Peppol Service Desk , Please try the solution in https://confluence.atlassian.com/cloudkb/enabling-a-deactivated-account-to-provide-site-access-1005792657.html to reactivate the account.

Hi @Gagana Are you looking at a Jira software type project or a Business/Work management/Core type of project? This option should be available in Software type project.

Hi @Peppol Service Desk You should be an org admin to perform this action and i understand from the 'Permission level' you set in this question that you are only a product admin. Please reach out to the org admin of your site. You can refer to different admin roles in atlassian site…