Fazila Ashraf Community Champion

Hi @Arturo Pichardo Welcome to community! I could not find any limit mentioned in any atlassian documentation. But if you sync a large amount of users, please expect long processing atleast in the first time. How many users would you be syncing? Are you using atlassian guard?

Hi @Katie Pruess Welcome to community! I was not successful with this either :( My current assumption is that the agents do not have any Jira 'Skill' listed related to reporting and that needs to be built by atlassian before we can have this use case working.. 

Hi @Virginie STÉPHAN By design , the customer response is added to the existing ticket as a comment and not a new task. As that is not working in your project, could you clarify whether this always happens or on certain times? 

Hi @John Lutz In an unfortunate scenario that the site admin is also the org admin and the site has no site/org admin at this time, the only option is to reach out to Atlassian support directly via https://support.atlassian.com/contact/#/ It is not going to be very straight forward though. 

Hi @harry foreman Only Atlassian support can restore the site. Did you manage to raise a request with atlassian as described in https://support.atlassian.com/organization-administration/docs/can-i-restore-an-organization/ ?

Great work @Himanshi Gaba ! Thank you!

Hi @Cindy Franklin Unfortunately the feature is not yet available :( You can vote and watch https://jira.atlassian.com/browse/JRACLOUD-71492

Hi @Asier Vadillo I am not sure about your access level. But you can reach out to your org admin to know the user id of the disabled user and use it in the JQL like => assignee = "62a08d89954f50006fcc3b99" More details in https://jira.atlassian.com/browse/JRACLOUD-73218

Glad that you have it sorted now :) You can accept the answer, so the algorithm suggests this for users who needs help with the same problem 

Hi @Gulshat When you go to admin.atlassian.com/billing and select your org, do you see option to downgrade your plan?

Hi @Pascal Van Houtte Welcome to community! I assume what you experience is that the toolbar is unpinned. You can select a text in the page and find the inline toolbar and then pin it. More info in https://support.atlassian.com/confluence-cloud/docs/how-to-use-the-new-toolbar-and-insert-elements/

Hi @Betül Erdem I just tested with a PDF preview with links in it. With the PDF marco, the links are still accessible. The issue is not reproducible to me. What are the exact steps you/users follow? Have you tried with a fresh newly created pdf with sample links? To check whether the feature is not working in confluence or…

Hi @Siva Kedari Veerla Welcome to community! May i ask what would be the use/next actions of such data extract? Unfortunately, such extract is not available. However, check out the answer for similar question in https://community.atlassian.com/forums/Jira-questions/how-to-audit-for-unused-automation-rules/qaq-p/2803602 

Hi @Nikhil Kethe Welcome to community! I asked Atlassian team the same question during the TeamsEurope25 event last week. Unfortunately there is no Rest api interface to Rovo :( 

Hi @Danielle Dannenberg Where can we find the current consumption trend of our AI credits and indexed objects?

Hi @Archana Singh Which checklist related plugin do you use? Can you give an example also on what you want to add it in automation?

Hi @Henri Kapunen Welcome to community! Not sure about your full question but yes, Atlassian has a free Jira subscription plan that is free upto 10 users.. Check out https://www.atlassian.com/try/cloud/signup?bundle=jira-software&edition=free 

Hi @Emily Beiter Thats awesome! Would you be posting the Q&A notes somewhere? One challenge that we have is that when we connect Rovo to external tools like Google drive, it indexes the whole of google drive data. If there are controls to say which ones to include or exclude, it will be best.

Awesome! Looking forward! Personally, i use rovo regularly to break down epics and stories, Create a KB article from a conversation in a jira ticket :)

Hi @Florian Brossard Welcome to community! Was it a free site? What option did you try to open the support ticket? As per https://support.atlassian.com/organization-administration/docs/can-i-restore-an-organization/ , you can restore with in 15 days. When did you notice it gone?

Hi @xiaoyong liu Welcome to community! Unfortunately it is not supported for macOS10 and needs 14. The package is originally supported for Darwin -> https://developer.atlassian.com/cloud/acli/guides/download-supported-packages/

Hi @Clarence Yeo Welcome to community! I am not sure whether by default it bypasses but you can override the DnD setting for urgent alerts by adding OverwriteQuietHours tag to alerts. Hope this helps!

Hi @Burçin Sertkaya If this is a company managed project and you are a site admin, you can edit the permission scheme and only give the group/role where the users who can delete work items are part of in the 'Delete work item' permission.

Hi @Yelena Panosyan Welcome to community! Referring to https://www.atlassian.com/licensing/purchase-licensing/howtopay "As an Australian company, Atlassian is exempt from withholding taxes in some countries like the United States. For compliance reasons, U.S. customers may wish to obtain a copy of Atlassian's W9 form; or…

Hi @Verbeek, D. (Danny) Welcome to community! Is it a managed team (synced to a group)? If so, you have to work on removing yourself from the synced group. In a non managed Team , any existing member of the team can manage the users list. It doesnt necessarily have to be the org admin or the person who created the team.

Agreed that it is not clearly documented by Atlassian. Even in https://support.atlassian.com/jira-service-management-cloud/docs/how-can-service-project-and-software-teams-work-together/ Basically give the user jira license and project level permission to browse and comment on the issue. You can even add them to the same…

Roadmaps and Hierarchies! :D 

Nope. Thats the beauty of it. It is enough if they have Jira licenses and not JSM agent licenses. 

Hi @Manor Shaked Schlossberg You can set up those jira users as Collaborators. You can find more info in https://support.atlassian.com/jira-service-management-cloud/docs/what-users-and-roles-are-there-in-jira-service-management/#Service-Desk-Team On the JSM to Jira clone topic, you can write a manual trigger automation to…

Hi @Hacı Aliyev Welcome to community! I do not see Azerbaijani supported in Jira cloud yet. There is a commercial add on but it applies for only data center and not cloud. -> https://marketplace.atlassian.com/apps/1225002/azerbaijani-language-pack-for-jira?tab=overview Unfortunately, you could only raise a feature request…