Fazila Ashraf Community Champion

@Tatjana Zbanova Are you able to access that Epic directly? If yes, can you click on the + in the 'issues in this epic' section and try to create? If you are not able to access the EPIC directly, then you will have to check the permissions and security levels..

@Egor Illarionov , Sorry , if it is deleted from trash and you do not have a backup, i think it is fully lost. You can check with atlassian support, if there is any chance to restore from their backups. But i think their backups are not useful to restore only a single project but only the whole jira instance restore.. Ask…

@Yossi Bello , if you have the standard setup of cloud, then can you check whether the admins can only be added to <product-name>-admins group? https://confluence.atlassian.com/cloud/give-users-admin-permissions-964957877.html Admins that belongs to the <product-name>-admins groups – administer product settings, but they…

Hi @Julie Mullins Yes, You can have different screens (with a different set of fields) for each issue types. Are you the jira admin? If not, please contact them. If yes, please have a look at https://confluence.atlassian.com/adminjiracloud/associating-screen-and-issue-operation-mappings-with-an-issue-type-776636504.html

Unfortunately, the column names are not currently available for translate. Only issue type, status, resolution and priorities are available for translate https://confluence.atlassian.com/adminjiracloud/translating-resolutions-priorities-statuses-and-issue-types-788726079.html

@Nodar Vardiashvili , If you need project administrators to manage the field configuration, it is supported with next-gen projects. Not in the classic projects. If it is a classic project, have you already considered whether the 'component/s' can be used (if not already used for a different purpose)?

@Vikash Kumar , Do you have "Include Subtasks" on the parent task selected? That will be just below the 'Time tracking' section in the parent task.

@j.s.taskis , the global permissions do not use roles but only group. I suppose you were looking at the project permissions. Can you give this link https://confluence.atlassian.com/adminjiracloud/managing-global-permissions-776636359.html to your site admin and have them check on the 'Browse users' permission?

issueFunction in dateCompare("project = SRCLOUD", "customfield_10080!= customfield_10081") Replace the customfield ids with your instance cf ids. 

@[deleted] In the JIRA Pricing page, there is a flip switch for monthly and annual. That helps?

Not sure whether there is a simpler way with scriptrunner or you might have to script it out.. But I just know that it is possible with this JMWE validator -> https://innovalog.atlassian.net/wiki/spaces/JMWEC/pages/932151306/Linked+Issues+Status+Validator

@eshen , The parent field doesnt get overwritten by subtask field by default. Can you check whether you have any automation that does this in your project?

@j.s.taskis , in the JIRA global permissions, do you have access to 'Browse users'? Refer to https://confluence.atlassian.com/adminjiracloud/managing-global-permissions-776636359.html I suspect you dont have and that is why you are not able to @mention users.

@전종우 , It is not possible to compare 2 fields in JIRA by default. Do you have scriptrunner? If yes, you can look at https://scriptrunner-docs.connect.adaptavist.com/jiracloud/enhanced-search.html#_datecompare

@karerainno , https://confluence.atlassian.com/adminjiraserver/running-jira-applications-over-ssl-or-https-938847764.html could help you configure 

@Dana Amer , are the status of all the projects are mapped to the board's column ?

https://your-domain.atlassian.com/rest/api/3/customField/10135/option returns 400 if the request is invalid Can you perform the curl like below and check? curl --request GET \ --url 'https://your-domain.atlassian.com/rest/api/3/customField/10135/option' \ --user 'email@example.com:' \ --header 'Accept: application/json'

@Yellalingh Margonda , so i take that the first suggestion worked and now you are looking at another call. Error 400 means bad request. are you making GET request?

@Yellalingh Margonda , use only the id of the field.. Like below: "https://your-domain.atlassian.com/rest/api/3/customField/10135/option

@renato.shimose , JIRA has this amazing feature called 'Filter subscription'. That sends scheduled email of the filter result to users. Check that out for this use case.

If it is a DB crash, then restore the DB from your db backups. JIRA data directory wouldnt need a restore in this case. https://confluence.atlassian.com/adminjiraserver/backing-up-data-938847673.html has the details about backuping up JIRA data. You can use the same License.

The chart will pull based on the scope set by the board's filter. So if you have multiple teams working on the same sprint in they team specific board (where you can look at team specific velocity), you can also have a consolidated board including the tickets of all the teams where you can check on the consolidated…

@Sundara Rao Damaraju , aggregate function like this is not built-in in JIRA. For this specific requirement, you could look at the Velocity chart https://confluence.atlassian.com/jirasoftwareserver/velocity-chart-938845700.html 

@Jeffrey Pulinat (BJXH47) , https://confluence.atlassian.com/jirakb/sprints-appearing-on-multiple-boards-in-jira-server-779159068.html list the reasons why the same sprint appears in multiple boards. Do check that KB and see what is happening with your boards/projects.

@Nora Chakalova , could you try running the JIRA integrity checker? It happened to me few times and running that fixed those problems -> https://confluence.atlassian.com/adminjiraserver/using-the-database-integrity-checker-938847667.html

Hi Lisette I could reproduce this in my environment.. I have raised a ticket with atlassian.. Would recommend you to do the same in https://support.atlassian.com/

@E Try this => duedate > startOfDay() and duedate < startOfDay(5)

@david.tieman , You could write a script and make use of the rest api call to update the component -> https://docs.atlassian.com/software/jira/docs/api/REST/8.11.1/#api/2/component-updateComponent

Hi @Andy A sprint will be displayed in a board under one of the two conditions: * it was created in that board * issues included in the board are associated with the sprint There is no global setting to turn this on. Make sure you add atleast a ticket in the filter scope of each board to all the sprints. Hope this helps!

@Ankur Gupta , by application crashes, you mean the url is not accessible and says some error? Or the db corrupts? If it is only the url errors out, would recommend you to look at the logs to understand the reason