Fazila Ashraf Community Champion

Hi @Pascal The information on mysql collation support is in https://confluence.atlassian.com/jirakb/mysql-database-collation-health-check-fails-in-jira-server-943951422.html I am not sure about the jp/cn support

@Kalyan Kumar Das , as you are using jira server, you could edit the webpages in the backend and may be use an issue collector?

Hi @Marc Brunner Is your question about migrating to jira cloud using jira server db backup? If so, the answer is no. Please refer to https://confluence.atlassian.com/cloud/compare-cloud-migration-methods-981151113.html on methods to migrate to cloud.

Hi @[deleted] Can you share the site settings -> product access page details?

@Aya AlJboor , jira software licensed users can work on jira core also. You do not have buy separate license for core. The historical data shouldnt be lost.. But i would highly recommend you to get an eval of DC jira software and apply it on your test instance to see how it impacts the templates and history. Just to give…

@Aya AlJboor , That's a good question. I think you will have to get onboarded to jira software. It is listed for category 'work management' https://www.atlassian.com/enterprise/data-center?tab=work-management apart from agile management. JIRA software = JIRA core + Agile. So your core features will not be lost.

Hi @Swaroop Do check https://confluence.atlassian.com/jiraportfoliocloud/adding-target-dates-868977060.html and detail more on your requirement?

Hi @Earl Kabiling I use tested it like this and it works. 'Change type' is a select list field in this example. Also make sure you have the field Account on the subtask screen.

@Robert Bojtos , if you have scriptrunner, give a try with the script fragment -> https://scriptrunner.adaptavist.com/latest/jira/CustomisingUI.html

@Krzysztof Rosół , Are you sure you have deleted all those sprints? deleting the project do not delete the sprints. You can check on https://community.atlassian.com/t5/Jira-questions/Can-t-delete-sprints-from-deleted-projects/qaq-p/1288122 on how to delete these not needed sprints now. I agree that it be very desired to…

Hi @Sue Webber So running the integrity checks on the lexorank management page did not help? The errors are highlighting the lexoranking.. Please contact Atlassian support with the logs.. they would be able to analyze more and recommend a fix

Happy to help! :) 

@Anna Dannheisig , can you check what is the estimation statistic set on the board?

Hi @Krzysztof Rosół Sprints in JIRA are global objects as issues from any project can be added to a sprint and the edit of the field is also not scoped. If you use the agile board, to add an issue to the sprint, only the relevant sprints are pulled up in the board and it makes things much easier. Would like to understand…

Hi @Rene B. Lauridsen Would recommend you to check on the board's filter query. Does it filters out older issues?

Hi @[deleted] The most probable cause is that you do not have the global permission 'Browse users'. Follow the troubleshooting in https://confluence.atlassian.com/jirakb/mentions-and-autocomplete-are-not-working-in-jira-cloud-779160727.html and check on the items.

Hi @Sue Webber Would recommend you to check on the lexorank - https://confluence.atlassian.com/jirakb/understand-the-lexorank-managment-page-in-jira-server-779159218.html

Hi @Alexander Pappert Unfortunately, with reference to the given ticket, atlassian did not restrict the epics scope to a project but only fine tunes the list better with suggestions and filtering out done issues.…

@Thippyreddy Anvesh Reddy , do explain more. You have categorized this question as cloud but looks like you are starting a standalone JIRA. Explain the step you perform with screenshots and look at the jira logs.

Hi @Eugene Pavliy You can use email address or display name of the user instead of the account id. See https://blog.developer.atlassian.com/announcement-changes-to-username-search-term-in-jql-for-jira-cloud/ for more information

For adding new values to resolution field, refer to the instructions in https://confluence.atlassian.com/adminjiraserver/defining-resolution-field-values-938847105.html

Hi @shiva Can you explain you question in detail? Are you looking to add additional option to the resolution field or create a new custom field with a specific behaviour of system field resolution? If it a new field, what is the purpose?

Could you check whether you use https://marketplace.atlassian.com/apps/294/timesheet-reports-and-gadgets?hosting=server&tab=overview plugin?

Like @mogavenasan mentioned, Wild cards cannot be at the start. See documentation https://confluence.atlassian.com/jiracoreserver073/search-syntax-for-text-fields-861257223.html

Hi @Kelly Hernandez Is that a report from a plugin? Do they have apis to do such actions programatically? 

@Dawn Fama , i would advise you to use a lower environment of your JIRA which has all the plugins as in production and upgrade there first. When you do it, the plugins would go on a compatiblity check and let you know if there would be a incompatibility issue and you can then talk to that plugin vendor for a DC compatible…

Hi @Babu Anvesh Kagithala Welcome to community!

@Nikita Krivda ,you are in the project administration screen. Can you switch back the original screen of the agile board where you wanted to add the field and then look for board -> configure at the top right of the agile board.

Hi @Nikita Krivda Welcome to community! That section of the board is called 'Issue details view'. See https://confluence.atlassian.com/jirasoftwareserver/configuring-the-issue-detail-view-938845334.html on how to configure fields to that view

@Dev Anand Kumar Bharti , by design the JSD requests can be viewed only the requestor or request participants or members when shared with a organization.