Akash Singh Community Champion

@Wes Thompson Welcome to Atlassian Community! There is a free Microsoft Teams app for Jira Cloud that offers similar functionality. However, you may need to request your Microsoft 365 Administrator to approve the app for use within your organization. With this app, you can integrate your Jira board directly into a…

@Vasana Welcome to Atlassian community! The $100 discount on certification cost was available for new certification launches. However, the chances of such a discount being offered again are quite low, only the Atlassian Training & Certification team would be able to confirm if they have any such plans in the future. I…

@Laure I realize my response came a bit late, and I wish I could have assisted you sooner. That said, could you kindly mark this as answered so it might help others in the future?

@Laure Welcome to Atlassian Community! You can recover the description back to its original value by following the below steps, 1. Fetch all the change logs on your issue using following API, you can construct the URL as following, https://mysite-url.atlassian.net/rest/api/3/issue/<issueKey>/changelog In the above URL…

@Olha Pruska Welcome to Atlassian Community! To add to Aron's answer, the only available option at the moment is to limit the fields being fetched by specifying only the necessary fields in your request by using fields parameter. This allows you to increase the maxResults value, which can go up to 5000 if fewer fields are…

@Daniel Dayan Welcome to Atlassian community! As suggested in the Atlassian documentation, the value of Original Estimate field needs to be specified as number of seconds. Import data from a CSV file Your import file should look like this, KeySummaryOriginal EstimateOS-2My Test Issue3600 Also, please ensure that the CSV…

@Inna S Are you using any PowerBI connector app or pulling in Jira data to PowerBI with the help of a custom script? If you are using a Jira app which act as a PowerBI connector then I would highly suggest you to reach out to their support team and explain them the issue. I couldn't see any problem with your usage of JQL,…

@Igor Moiseev @Trudy P Claspill It is a bug, a lot of community members have reported it lately. I would suggest reaching out to Atlassian support directly for a quick resolution. Link to Atlassian Support 

@ximena.p Welcome to Atlassian Community! Do you want to establish relationship between the issues using Issue Links or Parent-Child mapping? - If you want to connect issues via Parent-Child mapping, refer to this KB article for guidance on how to achieve this during a CSV import. - If your goal is to use Jira Issue Links,…

@Gabriel Mercer If the goal is to call an external endpoint, you can create an automation rule that triggers when an issue transitions. Configure the trigger with the desired "From" and "To" statuses, and apply any necessary conditions before making the API call. Finally, add a Send web request action to execute the API…

@Jack Yang Could you also check if the field is hidden in the Field Configuration Scheme for the issue type? Also, verify if any installed apps might be modifying the UI to hide the field, such as Behaviours in ScriptRunner for Jira Cloud.

Hi @Jack Yang Navigate to the project's Permission Scheme and check whether your role or group is included in the Schedule Issue permission grant. Ensure that you are a member of the assigned role or group. Also, make sure the issue screen associated with issue View/Edit operation does have Due Date field included in them.

Hey everyone! 👋 I first started using Jira in 2019 in a consulting role, helping teams implement and optimize their workflows. Since then, my journey with Jira has evolved from just configuring projects to developing custom Forge apps and delivering tailored solutions for complex use cases. One of the funniest Jira moments…

Hey Agile Enthusiasts! 👋 Excited to be part of this amazing community! I’m an experienced Atlassian Consultant with over 8 years in the ecosystem. I love solving complex Agile challenges, optimizing Jira for teams, and sharing insights on best practices. Looking forward to learning, collaborating, and helping others…

Thanks for the great webinar! Mission control and automation features seems really cool. 👍

@Deepti Nair You might find this discussion on the Atlassian Developer Community helpful: Unable to make API calls in Forge app. It provides insights into similar issues. Additionally, I highly recommend joining the Atlassian Developer Community—it’s a great place to connect with other developers and get expert advice. If…

@Olie Ryan-George The guide you referred to provides keyboard shortcuts for editing descriptions in Jira. To ensure your automation updates the description correctly, you can refer to this Markdown WikiRenderer guide for assistance: https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=advanced. For your…

@Kaladin Stormblessed You can achieve this use case efficiently by using a multi-user picker field instead of labels. A multi-user picker field is better suited for tracking who has worked on a ticket, as it directly associates users with the issue without the risk of mislabeling or formatting inconsistencies. You can…

@john.monteith It seems you’re trying to edit the trigger issue from within a branch, which isn’t allowed by design in Jira Automation. Your current implementation attempts to transition the Change Request to the "Implementation" status by finding a linked Change Request for the trigger Problem Report issue that is still…

Hi @Natalie Keane To determine which Screen Scheme your project is using, follow these steps: * Navigate to Project Settings: * Go to your project in Jira. * In the sidebar, click on Project settings. * Locate the Issue Type Screen Scheme: * Under the Issues section, click on Screens. * Here, you will see the Issue Type…

Please switch to Backlog tab view and then click on the three dots highlighted in yellow in the image below,

Hi @Deepti Nair I believe you're looking to add hyperlinks to chart elements (such as the legend or segments) so users can navigate directly to Jira issues when clicking on them. Unfortunately, the Chart components in Forge UI Kit are still in EAP and do not natively support this functionality. A workaround is to use the…

@Justin Welcome to Atlassian Community! Based on your question, I assume you are using a Company-managed project. In that case, you should use the Story Points field, as Story Point Estimate is specific to Team-managed projects. To add the field to your cards, follow these steps: * Navigate to your Company-managed software…

@Anders Larson If you're interested in exploring Forge further, here are some example apps that demonstrate custom field and custom field type implementations using Forge. These might be useful to you, especially the Currency Exchange app, which closely aligns with your requirements. With some modifications, you should be…

Hi @Anders Larson Unfortunately, Jira’s Select List (multiple choices) field doesn’t support selecting the same option multiple times. However, instead of a Select List (multiple choices) field, you could use a Labels or Text (multi-line) field where users manually enter the items used. This would allow for duplicates, but…

@Deepti Nair Could you please confirm if you are using UI Kit or Custom UI in your Forge app? Also, if are you looking to add anchor tags or links to another page?

@Vivek Sachdeva If you don’t see those users under the Managed Accounts section, they are likely external users managed by a different organization, and their accounts may have been deactivated by that organization. To activate those accounts, you’ll need to contact the Organization Admin of that organization. You can…

@Justin Each Jira project is made up of multiple smaller schemes, such as Workflow Schemes, Issue Type Schemes, Priority Schemes, Issue Type Screen Schemes, and Field Configuration Schemes. These schemes are modular and can be reused across different projects. When I refer to a "project scheme," I mean the collective set…

@Justin Welcome to Atlassian Community! You're on the right track! The key difference between Company-Managed and Team-Managed projects in Jira lies in how configurations are handled: * Company-Managed Projects (CMP): Configurations (workflows, issue types, screens, etc.) are centrally managed and can be shared across…

@nicola longo Welcome to the Atlassian Community! You can easily achieve this by: * Hiring a Jira Administrator – A dedicated Jira admin can handle configuration, customization, and ongoing management tailored to your organization's needs. * Working with an Atlassian Solution Partner – These certified experts provide…