Akash Singh Community Champion

@Ankit kharola My previous response did not account for the total attribute when determining if the API has stopped returning results. Below, I’ve outlined two approaches to handle pagination—both are correct, but it's worth noting that you may need to update your logic in the future as Atlassian plans to transition from…

@Ankit kharola The /rest/api/3/users/search endpoint in Jira is paginated, meaning it only returns a limited number of users per request (default maxResults is 50). To retrieve a full list of users, you'll need to paginate through the results by incrementing the startAt parameter in each request until all users are…

Hi Matteo, This can be easily achieved using Jira automation! Here's how you can set it up step-by-step: * Create a new automation rule and choose an appropriate trigger based on your use case. For this example, I’ll use the Issue Created event, but feel free to select a trigger that best suits your needs. * Add a "Related…

If you have Jira product admin privileges, go to ⚙️ > System settings. From there, navigate to Global automation, where you can create the same automation. To troubleshoot why the automation option isn't appearing in the project settings: * Click the three dots menu in the top-right corner of the page and select Global…

@Jeff Constantine Welcome to the Atlassian Community! Here’s how you can set up an automation rule to send email alerts for unassigned tickets: * Go to your service project in Jira and navigate to Project settings > Automation. If you don’t see this option, ask your Jira Admin to grant you the necessary permissions. *…

@jovanio_junior As Gaurav mentioned, there is no out-of-the-box way to determine which projects take up the most space in your instance unless you install a third-party app, which would simplify this process significantly. However, if you're comfortable with programming, you can leverage the Jira Expression API to evaluate…

Skydiving has always been on my bucket list! I'm super excited to tick it off, but first, I need to shed a bit of weight to meet the eligibility requirements. It's all the more motivation to work towards it.

@Sophia Tamaki Welcome to Atlassian Community! Jira, out of the box, comes with only two predefined roles: Administrator and atlassian-addons-project-access (a system role). The roles mentioned in your post—Administrators, Browse, Developers, External Developers, Notifications, Reporters, Support, and Users—appear to be…

Public whiteboards sound like a fantastic way to enhance collaboration, especially for teams working with external stakeholders or clients. Looking forward to exploring this feature.

It was a great session, learned a lot about Whiteboards. I just wished it was part of Standard pricing plan though.

This seems really interesting, can't wait to see it in action.

I found it very helpful that you can now improve the writing for Confluence articles with Atlassian Intelligence.

Hi @Pablo vaidya Ensure that you are using an Organization Admin API key. You can refer to this article for detailed instructions on creating your own Organization Admin API key. Additionally, verify that the account_id belongs to an Organization-managed account. You can learn more about managed accounts in this…

It seems that this issue requires further investigation. Without direct access to your instance, it’s challenging to identify the root cause of the error. I recommend contacting Atlassian Support for assistance. You can provide them with the CSV file you’re using to help troubleshoot the issue more effectively. You can…

@Chris GorgorosoThe issue hierarchy in the spreadsheet appears to be correct. However, exporting the issues directly from Jira could have eliminated the possibility of any misconfiguration. If you downloaded the detailed log of the import, could you please share it as well?

@Marek Ceizel It appears you are using Jira Data Center/Server. If you are an admin of the instance, you can enable voting by going to the Admin Cog -> System, and locating the Allow users to vote on issues setting. Ensure this option is turned ON. Once voting is enabled, the option to vote will be available on the right…

@NGPILOT Unfortunately, UIM does not currently support modifications to the appearance of fields, such as changing the text or background color of a Jira field. However, you might consider creating a custom field implementation that allows full customization of the field's input component. You can learn more about the…

@Marek CeizelYou can like or vote for an issue by clicking the Like icon located in the top-right corner of the issue view page, as highlighted in yellow in the screenshot below. *Note: Ensure you have voting permissions in the project to perform this action.

@Chris Gorgoroso As highlighted in the knowledge base article here, the issue likely arises because either both issues (SNA-3 and SNA-84) belong to the same hierarchy level, or there’s an attempt to assign a Story as the parent of an Epic, which is not allowed. Try exporting your issue details in a CSV file from the below…

@NGPILOT It’s great to hear that you’re exploring the UI Modifications (UIM) module with Forge! This module indeed provides powerful capabilities to modify field values and control field visibility, making it an excellent choice for customizing Jira. If you’re looking to build a custom Forge app, here’s how you can get…

@光野　かおるThe new import functionality allows you to import issue statuses when uploading issues from a CSV file, but it requires importing into a new project. Updating issues in an existing project is not currently supported. It seems likely that your team is attempting to import the CSV by navigating to Select Filters >…

Hi @Chris Gorgoroso , You can import new issues while linking them to existing Epics by including four additional columns in your CSV: Parent, Issue ID, Issue Key, and Issue Type. * Parent and Issue ID serve as placeholders and can be any unique numbers. Each issue must have a distinct ID to define relationships between…

@光野　かおるCould you kindly confirm if you are accessing the import function by clicking the cog icon in the top navigation bar, navigating to System settings > External System Import, and then clicking on Switch to the old experience?

Hi @Tyden Ruud As per Tenable's Jira Cloud Integration Guide, the integration no longer requires a dedicated app from the Atlassian Marketplace. Instead, Tenable now supports direct in-product configuration to establish the integration with Jira. Here's a brief overview of the process: * Create an Access Token: You’ll need…

I use Confluence automations to streamline product release documentation by automatically creating a series of templated pages in a predefined hierarchical structure. This ensures consistency and saves time by eliminating manual setup for each release.

@光野　かおるThe Status field should be located under the Issue Fields section as "Status". If it doesn't appear initially, try searching for it in both English and Japanese using the dropdown search field. Refer to the attached screenshot for guidance.

Hello everyone! greetings from India. Delighted to join the group :)

@Hernan Mathias Farina Forster Do you mean issue comments when you say "normal input"?

Hi @Guy Assuming the self-hosted version of GitLab is updated to the latest version (v17.8), and both ingress (incoming traffic to GitLab) and egress (outgoing traffic from GitLab) are allowed, integrating GitLab with Jira Cloud can be broadly divided into two key steps: * Integrating Jira Issues with GitLab * Jira…

@Nghi NguyenTry adding yourself with the Administrator role under the Access > People and Access settings section. I’ve encountered a similar issue before, and for some reason, this approach worked even though I already had Product Admin access.