Caity Belta Community Manager

Thanks @Gemma! We're revamping our team's service desk next quarter, I'll give it a try!

ooh fun! love this @Mindy Park 🙌

Love this!! Thank you @Peggy Graham !

Thank you, @Andy LaHart !! Bit of a meta-compliment on your posting style, but I really love how you clearly stated the who, what, and why up front! The content itself is also very informative :)

@viet_trancong you have to register to receive the recordings

hi @Bently 

Hi @Nadine Alexandra Schütt ! I attempted to email your certification code, but unfortunately the email bounced back. To boot, we don't have DM's enabled on this community. I've sent you an invite to connect on linkedin! Please accept :)

Love this @Dave Rosenlund _Trundl_ ! What an awesome resource this will become!

@Anamika Soni really happy you enjoyed the session! Thank you for the feedback. Some other breakout groups were struggling with databases loading - here are all the example scenarios if you'd like to try something else :) also "vibing with the loading spinner" 😆 there is a vibe to it, I agree

Glad it worked out @L B !

Hi All! If you registered for the workshop in March, you should have received your site on March 17th. Please note that if you registered after Match 13th, you will not have a demo site for this exercise. Demo sites will be available for 90 days after issue date.

UPDATE: Admin Connect registration is officially OPEN 🎉 TLDR - register for our admin networking event, match with a fellow admin, and connect virtually! 

Hi Folks! If you registered for the workshop in February, you should have received your site on or around March 11. If you registered in March, stay tuned. I will submit March registrations for site procurement on March 14. Demo sites will be available for 90 days after issue date. cc @Barbara Szczesniak 

fixed again! finally. 

@Jessica Hampton asked: Can the embedded JPD content of an Idea display in Confluence somehow like it can be embedded to display in a Jira work item Description when creating a Delivery work item? @Tiffany Scolnic answered: Short answer: not in the same way. Right now, JPD only supports embedding external app/content into…

@Joshua Bertrand asked: How is an excerpt different from a smartlink then? Sounds similar? @Tiffany Scolnicanswered: An excerpt and a Smart Link both help you reference other content, but they work differently. Excerpt / Excerpt Include macros let you re-use a specific section of page content somewhere else. You mark the…

Sindhu G asked: 1) Would love to understand how macros work 2) Is there a way to have confluence tables = gsheet rows/columns to make tables more effective & easy to use in Confluence @Tiffany Scolnic answered: Macros: Suggest referring to the SAC guide There isn’t a native “live sync” where Confluence tables automatically…

@Joshua Bertrand asked: One challenge everyone being a steward is a lack of consistency; how should i deal with that? @Tiffany Scolnic answered: Give everyone stewardship, but don’t leave them to invent their own rules. We suggest you create a lightweight “Confluence hygiene” playbook with standard templates, page naming,…

Todd T. asked: We love using Templates. We also love using Live Docs. One of our challenges is that Templates can't exist as a Live Doc. Our workaround has been to create it, then convert it. Curious if there's a better workflow for this. @Tiffany Scolnic answered: Templates today are page-based and you’ve basically found…

Eli D. asked: Are there must have automations that every org should have for cleaning up documentation? @Tiffany Scolnic answered: Yes, there are a few “baseline” automations most orgs should have to keep Confluence clean and trustworthy. First, set up scheduled checks for pages that haven’t been updated in ~6 months to…

@Joshua Bertrand asked: what is the benefit of using live doc vs a page? @Tiffany Scolnic answered: Use a Confluence Live Doc when you want fast, real-time collaboration. With a live doc, everyone can edit at once and you don’t have to worry about “who has the latest version.” It’s ideal for things like brainstorms,…

Posting some answers to questions we didn't get to during the workshop ⬇️⬇️⬇️

@Blake Hall you get ⭐️⭐️⭐️ for coining "AtLAZYian" 😂 @Jessica Hale Thanks for bringing this write-up to LIIIIFE ⭐️⭐️⭐️⭐️⭐️ 

Thanks for sharing your perspective @Monique vdB A lot of this resonated with me. I like how you center around our member experience. Framing this around “would you want to read it?” and “would you want to talk to it?” is a helpful lens, especially for folks who might not realize how obvious AI content can feel on the…

Thank you for the writeup @Suzie Ahlers 🎉

@Jimmy Seddon What. A. Run. Jimmy, thank you so much for your dedication, effort and consistency across the board, but especially your commitment to community round-ups! Not everyone can do what you have done here. It's really something special 💙

Thanks everyone for reading! I appreciate it 😀 For those of you that missed the Certs there will definitely be more opportunities to win free certifications - both surprise and scheduled 🤩

FYI for the certs - I will email winners with details using the email associated with your community account! I need to make a request to obtain email info, so emails will go out Friday 😀

@Rob Hean ff course! Let me know if there's another rockstar-resource to add or an additional topic that should be called out! I'm open to it. 

@Henning Tietgens fixed!