Jerrold - Empyra Expert

Hi @KunalGhadge Are you referring to the pop-up that you're encountering? You can simply close the pop-up; it will redirect you to learn more about smart sections. After closing the pop-up, you should be able to edit the smart section on the whiteboard without any difficulty. Thank you.

Hi @KunalGhadge You should be able to locate the Smart Section action button in the bottom edit bar of your whiteboard. Could you please check once. Also, could you check if you have all the necessary permissions for editing. I have included a link for reference regarding creating a Smart Section.…

Hi @Jacob Kock Plinius Instead of copying the same subtask version to all other subtasks and their parent, you can efficiently update the fix version for all the subtasks and their parents simultaneously. The bulk edit option allows us to assign a fix version to multiple subtasks and their parent in one go. To do this,…

Hi @Golda Nancy Y we have the option to buy the license in monthly or yearly basic * Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active. * When your subscription renews each month, you are automatically billed for apps…

Hi @Kumari dvipa I tried this automation in my own instance, and it was working properly. You can use the above automation for your requirement. Thank you.

Hi Can you try this Automation Trigger - Issue transitioned Action - Edit issues - select due date as the field and then add the smart value - {{Production Date.plusDays(Production Days)}} Thank you.

Hi @Oshadi Ratnasekera Can you trying importing from External system import. You can refer this Atlassian document on how to import data from Trello Import data from Trello . Thank you.

Hi @kshridvipa7878 I believe the screen in the photo is transition screen which you may have added in the workflow. can you please check the following 1.check whether the transition screen has the attachment field added to it, if not pls add it to the transition screen 2.check whether you have add attachment project…

Hi @Mallikarjuna You can use this JQL project = Demo AND (comment ~ "any*" OR comment !~ "any*") This will bring issues in the demo project which has comments. Thank you.

Hi @Помінчук Тетяна Щоб видалити гостя з форуму, натисніть кнопку «Поділитися» на форумі, і ви побачите список користувачів на форумі. Далі ви можете вибрати опцію «Видалити з дошки» зі спадного меню дозволів учасника. Ви можете перейти за цим посиланням, щоб видалити користувача -…

Hi @Vladislav Please consider accepting any of the answers to make it easier for others to find a solution to the same problem. Thank you.

Hi @Vladislav You can refer the link for further doubt about the white board Thank you.

Managing your whiteboardsIf you exceed the three active board limit on the Free or Standard plan, your last three created boards will remain active. Any additional boards will become read-only, allowing you to view and access existing information but not make edits. The Atlassian has mentioned like this in the link I…

As I checked per person can have only Three active whiteboards Active whiteboards are editable and collaborative within your plan, while those that exceed your limit become read-only for viewing past content. please refer this link…

Hi @Vladislav Each page/white board has restrictions. can you check those page restrictions ones and is it possible to send a screen shot of the error you getting Thank you.

Hi @Помінчук Тетяна To remove a guest from the board, select the share button in the board and you will see a list of users in the board. Next, you can choose the "Remove from board" option from the member’s permission dropdown menu. You can refer this following link to remove a user - removing a guest from the board and…

Hi @Hashem Sarsour Regrettably, Jira does not have a built-in feature to clone or copy fields. One potential solution would involve creating the new field via the API, but you will still need to input the values of the label field as text. API to create a custom field Thank you.

Hi, I found a similar ticket which has a better explanation and it will help you, I guess. So please look into the ticket. from where I can get the Jira server variables ("keys"); Thank you.

Hi @SyedAhmedKabeer Can you trying using this API {Jira base URL}/rest/api/3/field You can refer this following links for more information about translation. Install a custom language pack for Jira server Thank you.

Hi @Alejandro Monegal Please consider accepting the answer if it was helpful, as it will make it easier for others to locate. Thank you.

Hi @Scott Frewer I attempted to recreate the issue, and it appears that I am unable to view the label value in the bulk edit options. I am uncertain about what is causing this or an explanation for it, but I typed the label name under the find and remove. After typing the name, it showed as a new label in the bracket. I…

Hi @Mica If the board has been established by the guest , then the guest may be the administrator. You have the option to change the administrator to yourself in the board and remove the user from it. To remove a member from a board, you can click the Share button located next to the board’s members list. Then, simply…

Hi To change an existing member to an admin, you can click the ‘Share’ button from the top of the board, then select the drop-down next to their name and avatar and choose ‘Admin’. You can check this link for reference https://support.atlassian.com/trello/docs/making-a-user-an-admin-of-a-board/ Thank you.

Hi @Andreas Köhler You can create a swimlane for the highest priority. This will show the highest priority tickets in the top for every column. To configure swimlanes Project board > configure board > swimlane > select queries in the dropdown > create swimlane give the name and the jql as follows You can see in the below…

Hi To enable the Atlassian intelligence * Visit admin.atlassian.com. If you have multiple organizations, make sure to select the appropriate one. * Click on Settings > Atlassian Intelligence. will be present in the left side. * Choose Select products. * Select the specific products where you wish to activate Atlassian…

Hi The guide mentioned in the question is actually intended for cloud deployment, not for datacenter servers. You may refer to the Jira ticket that contains the request to Add Approval complete automation trigger into Jira Service Desk Server.https://jira.atlassian.com/browse/JSDSERVER-6030Thank you.

Hi Seems like you need to ask your office admin, like a system administrator to install the app. they may blocked the access to users to install. For me when downloaded I didn't face any issues but it asked admin permission I was able to give it. can you check with your team. Thank you.

Hi Can you trying installing it from the outlook you go the outlook app or the outlook web and if you go to the apps there will be add apps option and you can search and download from there. or https://appsource.microsoft.com/en-us/product/office/WA200000056 in this link after selecting the get it now a pop up will be…

Hi To seamlessly integrate Outlook emails or items with Jira issues, you can utilize the free Atlassian plugin called "Jira Cloud for Outlook." Once added to your Outlook account, this plugin facilitates easy attachment of emails to issues at no cost. Developed by Atlassian itself, it requires installation in Outlook…

Hi It is possible that the issue is related to the size of the image. I recommend compressing the image and attaching it again. Thank you