Jerrold - Empyra Expert

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  • Hi This issue may be caused by a lack of permissions. Please check if the rule actor has the "Transition Issue" permission in the project. If you are the rule actor, you can add yourself to this permission. If the rule actor is Automation for Jira, please give the atlassian-addons-project-access role for the "Transition…
    in Jira Automation: Sync status to cloned issue Comment by Jerrold - Empyra February 2024
  • To extend the script to include the sub-issues under the child issues, you can use a recursive function to traverse the issue hierarchy. Below is an example script that should accomplish this: import groovy.json.JsonSlurper // Function to recursively get the time spent for an issue and its sub-issues def…
    in How can I make a ScriptRunner scripted field sum up all time spent under an epic? Comment by Jerrold - Empyra February 2024
  • Hi @fastcoder Automation is included in the free plan. Atlassian offers 100 automation rules per month in the free Plan. For more details, please refer to the pricing section on the Atlassian website at Jira Pricing - Monthly and Annual Subscription Cost per User. Please navigate to the Settings menu and locate the System…
    in Is jira automation available in FREE VERSION? Comment by Jerrold - Empyra January 2024
  • Hi @Rompicherla Kalyani when you mention it has 200 values do you mean that the custom field has 200 issues with the values or one issue has a custom filed value which is more than 200 values as a text? If it is the 200 issues case then we can use the following method We can utilize an automation rule to transfer the…
    in Is there a way to clone a custom field which is a select list to a new field with different name? Comment by Jerrold - Empyra January 2024
  • Hi @Jimmy Kim Unfortunately the link between the original epic and children will be removed when a issues is converted from Epic issue type to another . As you can see in the confirmation steps for the move operation it shows that the epic name, epic link, epic color will be cleared and the links are removed. I found a…
    in Convert Epics into Stories Comment by Jerrold - Empyra December 2023
  • Hi @Alicia Morgan If a epic is moved to your project with keyword dishwashing in the summary of the epic then three issues will be created under that epic in your project . I have created a automation to perform the above action how the automation for this works is if a issue is moved as trigger from any project to your…
    in Use Automation to create stories based on keyword Comment by Jerrold - Empyra December 2023
  • Hi @Alex Kemple If the board you using is a Kanban then probably this may caused due to the "Hide completed issues older than" function to disable it go the board settings (configure board under the 3dots) > General > Hide completed issues older than (it will at the bottom) > in the drop down select Never mind show all.…
    in Not all cards appearing in "Done" on Jira board view Comment by Jerrold - Empyra November 2023
  • Hi @Jimmy Kim To convert an Epic to story please follow the below steps 1. click on the epic you want to convert into story 2. select the 3dot icon (actions) in the left top corner of the issue view page 3.Next select the "MOVE" option 4.In move issue page there will two options as select project and select issue type…
    in Convert Epics into Stories Comment by Jerrold - Empyra November 2023
  • Hi @Geeta Patankar To delete a subtask 1. Click on the issue you need to delete. 2. Next, select the 3 dots icon in the left-side top corner of the issue view page. 3. Select the "Delete" option. *If you are not able to view the delete option under the 3.dots icon, it means that you don't have delete issue permission for…
    in how to delete sub task in ITSA Comment by Jerrold - Empyra November 2023
  • Hi @Anupama Kota To delete an instance... * Go to https://admin.atlassian.com/ * Select the Organization where the instance has been created * Navigate to the Billing tab * Select "Manage" next to the product you want to delete * Next, select the (3-dots icon) on each product (next to "manage users" button) * Select…
    in I want to delete the Confluence instances created? How to do that? Comment by Jerrold - Empyra November 2023
  • Hi @[deleted] I have Two suggestions to get the original estimation of each employee. Method-1 : Add "Workload Pie Chart" Gadget to the Dashboard Set "Assignee" as Statistic Type Set the "Time filed report on" as Original Estimate You can select the project in Filter You will get original estimation of all the users in the…
    in Original estimate & Time tracking Comment by Jerrold - Empyra November 2023
  • Hi @Oshadhi Vindhyani Please follow the below steps to add the due date field to your issues Step-1 : click on the task issue type ticket and select the cog icon named configure at the bottom of the issue view page Step - 2 : In the configure page on the right side you will be able to see a tab called Fields under that tab…
    in Add due date to issue Comment by Jerrold - Empyra November 2023
  • Hi @radhika_mylapur You can obtain the version and build number details of Jira Cloud by using the rest API endpoint /serverInfo. * Open the Jira site in a browser * Edit the site URL to be in the below format and hit Enter https://<your-domain>.atlassian.net/rest/api/3/serverInfo 3. The result will be the JSON which will…
    in Where to check Jira cloud application version, database, OS details? Comment by Jerrold - Empyra November 2023
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