Shiraine Liu Atlassian Team

Thanks everyone for your patience so far. We had made the initial change log notice and community post ~6 months ago, hoping it would provide sufficient time to update workflows. However, we acknowledge the feedback indicating that there could have been better visibility, specifically for the worklog limits. The intention…

Hi all, We understand that the use case of using a single Jira issue to track worklogs indefinitely is a convenient practice, but is not a best practice and optimal usage pattern. Continually adding worklogs to a single issue may lead to performance and reliability problems as the size of data grows. A suggested workaround…

@André Zunido This per issue limit would be for all worklogs in Jira Cloud, including the ones created using marketplace apps like Tempo timesheets. 

@Konstantinos Karamitros Yes, you will still be able to GET the worklogs as before. Only the adding of new entities would result in an error if it exceeds the limits. The 'More Details' section of the changelog CHANGE-1133 has additional details on the specific APIs impacted. 

Hi @Antoine _Klee Group_ Unfortunately, at the moment, we don't have a way for you to find out which issues are about to hit the limits. Our team is actively looking into ways for admins to self serve the information of which issues are over the limit/approaching the limit. 

Hi @Konstantinos Karamitros Adding responses below * Yes - the limits are per issue and per entity. So the same issue can have 5000 comments AND 5000 worklogs. * That's correct. With this change, existing issues which are over the limit will remain unchanged. No worklogs will be deleted. Initially, we did plan for…

Hi @Roman Fominych Updates of existing worklogs will still be possible when the issue has reached the limit. The changelog has been updated with the correct information.

Hi Andrew, Once the changes are rolled out, users won't be allowed to add a new entry to an issue if that would result in the limit being exceeded. Eg: The issue already contains 5000 comments. Trying to add a new entry would give the user an error saying the limit for maximum comments in an issue has been reached. 

Hi Nena, * Yes, with the new limits, every issue can have up to the maximum limit set for each of the fields (5000 for comments and worklogs; 2000 for attachments, issue links and remote issue links). * Unfortunately, at the moment, there isn’t a quick way to find which issues would exceed these limits. When we roll out…