Piyush Annadate _ACE Pune_ Community Champion

Hi @minhajur_rahman , Welcome to the Community ! Seems you are importing via CSV 'search issues' -> 'Import issues from csv'; which doesn't have import per your ask; you may need to import via 'External Import' of 'Import and Export' in Admin section. https://<site>.atlassian.net/secure/admin/ExternalImport1.jspa - Use the…

But they can still create issue via API /board issue creation / automation !!

Approach above would restrict issue creation. In your requirement - you can have an issue field of Group type populated, as when the issue type matches post issue creation, update the group field with the required (automation or scriptrunner script, but go with jira automation). And prior that, update your issue security…

Hi @Темирлан Есенбеков , Welcome to the Community ! User may exists, but not allocated license or not an active users. The account may have been deactivated/suspended/licensed user. OR you may have reached to FREE TIER 10 user limit. 

Hi @Amelia Putri , Welcome to the Community ! You can definitely allow people outside your organization (or non-Jira users) to raise requests in Jira Service Management — and there’s no need to give them a Jira license. Few items that you can perform: 1. Let anyone submit a request through the portalYou can configure the…

Answer is above https://community.atlassian.com/forums/Jira-Service-Management/Re-Re-Unable-to-assign-default-to-certain-groups/qaq-p/3015053/comment-id/206145#M206145

Hi @Joshua Stokes , Something slipped from my mind, actually you cannot assignee a READ ONLY group to default group. Since, the default group mechanism add a new users into default group by Atlassian, and that should be local wherein Atlassian can managed; with external they cannot. 

Hi @Amal Johnson Issue security is applied as when issue is created, but here you want to have restriction during issue creation itself; so concept of issue security doesn't apply here (details here) Here you have 1 Options: 1. You can have an VALIDATOR for the create transition in the workflow based on 'Scriptrunner…

Hi @Ludwig Wildner , Welcome to the Community ! Per now, the Page Properties report doesn't support filter based on FOLDER as selection. Alternatively, you may create an automation wherein branch though the folder and add an specific label, then use that label as filter in report. 

Hi @Nathan Charles Unsworth & @Bill Sheboy , Just checked with latest changes in Confluence, the automation support moving a page to FOLDER. Also the NEW page publish also have PARENT as folder. 

Hi @Greg Pott , Welcome to the Community ! Options: 1. Visit your organization billing details - admin.atlassian.com -> Billing 2. Visit https://www.atlassian.com/purchase/my/ 3. Connect with your Billing partner (if you have, probably that won't be as it is your card in use). 4. Connect with Atlassian advocate to provide…

Hello @Chandini Gopalkrishna , Welcome to the Community ! Delete permission is required to DELETE any work item (aka, issue/ticket) in the respective project. Kindly contact your Project Admin to direct you to JIRA ADMIN of your instance related to delete action. At Community, we cannot access or connect with your…

Hello @Joshua Stokes , Welcome to the Community ! Any groups (& users) sync'd from external directory, can be MANAGED BY EXTERNAL DIRECTORY ONLY. You cannot make changes to it. If you want those to be managed locally, you are required to disconnect that from external directory else you may contact Atlassian to disconnect…

Hi @Jenny O'Connell , The page has 2 permissions, View and Edit. Eventually, the user may have view permission but not the edit; on top the user may have edit permission as well, but page restriction would be another case.

Hello @Siddhartha_Bhattacharya , Welcome to the Community ! Improve writing is a feature enabled by AI (Atlassian Intelligence), you may need to check with your Org admin (if you're not) if AI is enabled. Ref. here

Bingo !! Feels good !! Bingoooooo - - Lunch and Learn: Few friends over brunch and at this age, it would be social issues - Cloth and Food Donation & Random Act of Kindness: That’s every-month action :) - Car is less (due to high Fuel) and Get Green at my home itself !!!

Roadmap didn't have any notes about folder. 

Hello @Nathan Charles Unsworth , Welcome to the Community ! With the current features, folder isn't YET part of automation, hence moving a page to folder can't be actioned. You may try something using rest…

Hi @Sambarta Das Chowdhury , Welcome to the Community ! Based on screenshot, seems you are now on Standard plan, hence, prior to May 18, you may need to action the below. First thing you need to do is to bring the license consumed less than 10. Once the licensed count is under free plan, you can change the plan from admin…

Hi Ben, You may need to contact the Atlassian admin of your organization. This portal may not help you to find the required. 

Hi @Wilfred , Welcome to the Community ! Based on your action, below queries to check: Does your DONE column or status has RESOLUTION enabled? If the resolution is not marked, then sprint completion will state them as OPEN task than DONE

Hello @Ben Amor Bilel , Welcome to the Community ! Confluence instance you've shared is of Data center version and required a valid account to login via NOKIA single sign on. Kindly reach out of admins of site/nokia team. 

My bad, based on @Kristian Klima post, that should help.

Hello @ArslanAnwar , Welcome to the Community ! In JIRA boards, you can't directly group issues by the "Reporter" field in the standard board view. The "Group By" functionality typically allows grouping by Assignee, Status, Priority, or other similar attributes, but not by the Reporter. However, you can achieve similar…

Seems like this OLD post is still GOLD !!

Hello @Abdallah Ahmed , When someone is added on CC they are automatically added as a participant and they receive an email informing this. To ensure that anyone added on the CC will be added as a participant, you need to allow customers to create their own accounts. First, you need to go to Project settings > Customer…

Welcome !! Do share how you did a vote system - sounds interesting !

Hello @Maxime LEBOUCHER , Based on notes, THREE active whiteboards is correct - it would be that the user might have board in restricted pages or to personal pages. That's 3 active board across the site Based on confluence kb article: Managing your whiteboards If you exceed the three active board limit on the Free or…

Hi @mummareddy supriya , If that's a timeout, try to run script based on project category (means different projects in different scripts). Additional ask: How are you performing a check, as a user is active in project but not on ticket - so you are checking all list of users in that project who haven't done anything in the…

Hello @Malene Illum , Welcome to the Community ! I suspect that 'yes', JSM form have limited features for the paragraph text in forms (ref Atlassian Forms in JSM). You have to use the JIRA rich text multiline field in JSM portal to have tables and images to be attached. Few addons (haven't used it, but I know they may have…