Daniel_Domene_Kolekti Atlassian Partner

Hi @Cat Tinsley, welcome to the community, you're in the right place! :) I see how having that multi system can create frustration internally. A few things that tend to help: 1. Create a single "go-to" space for HR information: Rather than asking people to remember which system holds what, build one central space in…

Where's the guide..? why not post the content here?

Thanks for mentioning our app, Mosaic - Content Formatting Macros, @Jayesh Raghuvanshi I'm glad you like it! @Joseph Uzel , here're some example pages of what you could achieve for your banners. Feel free to reach out if there's anything else we could help with! Cheers, Daniel

Hi @Johan Theunissen , I'm the Product Marketing Manager of Guided Pathways, let me know if you need a demo or guidance, I'd be happy to help :) 

Hi @Samantha Lee , welcome to the community! As @Dave Mathijs pointed out, Atlassian University has a great collection of courses to get users started with Confluence. However, if you prefer to prepare a custom training path for employees, there are apps that could help. For guided tours and interactive walkthroughs, you…

Hi @Tyanna Chandler , for easy navigation and search within our procedures (since, in our case procedures involve multiple steps or decisions), an app like Guided Pathways for Confluence can help (*is one of our apps at Kolekti). It lets you create interactive, step-by-step guides that are easy to follow and search, even…

Hi @Jacqui ! While labels can be a helpful starting point, they can sometimes become difficult to manage as your knowledge base grows. Another option for a more/better-structured content association and grouping, especially for "How-to" articles, is to consider an app like Guided Pathways for Confluence (one of our…

No problem @Johan Theunissen ! any questions let me know :) 

Hi @Johan Theunissen Like @Shawn Doyle - ReleaseTEAM—ReleaseTEAM mentioned, the more straightforward solutions are on the Marketplace (we've got one from Kolekti in there). It's a great option for visually tracking tasks and progress within your Confluence pages. If you're looking for something to manage more complex…

Qué pena que no pude ir a este! Gracias por compartir el recap, muy útil!

Hi @Céline Daumesnil, You absolutely can use Confluence for a customer-facing help center! It's a popular choice for many companies because of its versatility. I actually wrote about this here not long ago. From experience, here are some tips to consider when adapting Confluence for this purpose: * Organisation:…

Hi @Engineering Agent , We've written this article on building FAQs in Confluence. We don't cover your specific use case of adding it to JSM (do you need help with this too?) or depending on your website setup it could display in one way or another. Hope this helps!

Hi @J Harding , welcome to the community! Your question caught my eye. I'm on the Kolekti team (we make Confluence apps), and we've helped a lot of users solve similar challenges. Here's my experience on things you could try using Confluence Macros (can be limiting): * Excerpt Include: I've used this before, but getting it…

Hi @Ashley Stephens , I'm Daniel, PMM at Kolekti. You've got yourself a great goal to streamline those executive reports! It sounds like you're dealing with the classic challenge of keeping Confluence content structured and automated, especially with dated pages. A few thoughts based on my experience: *…

Hello @rebecca.m.kornblum , to add to what @Robert DaSilva mentioned, you could also look in the marketplace as there are a few solutions that might fit your use case. Here's a short gif I just made of a couple of options I thought could work from Content Formatting Macros: 1. Tooltips (a flag with info will show when…

Bienvenido @Daniel Siles ! 

Hi @Dr. Mark Colantonio, Are you working with Confluence Cloud or Data Center? I'm curious if you've explored using Smart Links or embedding for your guide/storyline. I haven't seen full Smart Link functionality with Articulate, but it might be worth exploring. At Kolekti, we've been talking to large organizations…

Hi @Keith Glanville , My name is Daniel, and I'm a Product Marketing Manager at Kolekti. We're developing an app for Confluence called Guided Pathways, and we're always looking for feedback from users like yourself. Your work as a technical writer caught my eye. I'm really interested in learning more about how technical…

At The Adaptavist Group, many of our product teams use JPD, and we absolutely love it. This handbook is incredibly valuable, so thank you for putting together all this information! While the content is already pretty good, I have some feedback on the handbook itself and the content delivery you chose. I’d like to invite…

Awesome! any other question let us know :) 

Hi @Kalyani Rajkarne , could you tell us a bit more about your use case so we can better help you here? And just to discard the option, have you tried Confluence's native option to copy a parent and its children? and if this doesn't work for you, why would that be?

Hi @Patrice Champet , it could vary on the number of users in your instance but, as @Shawn Doyle - ReleaseTEAM recommended, we also go for multiple spaces. Normally a space per department within the company, etc. Easier to set and manage permissions too. We have some articles about setting up your first Cloud Knowledge…

I was also an early adopter of Loom, and I am looking forward to ways to integrate it into my workflow with Confluence

Uooh Valencia!

That's a fair amount of features shipped, congrats to the team! I'm really liking the zoom-to-fit feature, adding speed to presentations :) 

I'm loving the flexibility and team collab whiteboards are bringing to Confluence!

+ 1 on Strava! Route leaderboards are a great way to get (and stay!) motivated

Hi @Mike lucker , I agree with what Shawn shared, that's a great start! I'm not sure if you will be attending Team 24, but I will be there, and I have a talk about a fresh approach to organising and structuring content using decision trees that might be of interest. If you're not attending, feel free to reach out, I'll be…

@TIyoha , @Abi Brown- Kolekti beat me to it :) We would be more than happy to help and to look at your specific use case.

Hi @TIyoha, Daniel here from the Kolekti team (par of The Adaptavist Group). Could you clarify if the goal of the table here is to guide users to a set of actions/tasks/discussions to be completed? I'm not sure how you could add a filter to tables to display only the tasks you want but, have you considered creating a…