Rebekka Heilmann (viadee) Community Champion

Not really part of your question, but maybe helpful for you in the future: If you need to log in, then you do have an Atlassian Account with that Email Adress automatically. It doesn't matter what kind of access you have. When you log into your Company's Jira, you won't see any content of other Jira sites as the data is…

Hi @Daniel Auer and welcome to the Community, The "Whitelisting".. If it is as you described, they would have opened their Jira to the public (any Non-Logged in User) and given access to the one Project/Board. You are definitely not logging in when accessing their Jira? In Teams, you can just integrate a "Website". No…

Thank you for the Update :) 

Hello @CentricDataProjects you are posting in the Atlassian Community. I am not sure what you actually need help with but neither we as a Community nor the Atlassian Support (which has reps here as well) can/will access your instance and customize anything. You can get advice on specific questions from the Community or…

Hi @GeeLong What exactly are you trying to achieve here? What is the desired structure in the end? Are you using any Plugins that allows you to have a third hierarchy level that is "Initiative"? Otherwise you can only work with "Epic", "Task" (Story being one type of Task), and "Sub-Task" Levels in that order being parents…

Hi @evgenii.kolomoitsev and welcome to the Community! Have a look at the official documentation for info on the Jira Macro: Display Jira issues in a table | Confluence Cloud | Atlassian Support The page essentially consists of: 1. A manually created and managed table with the overview 2. A 3 section layout with each * A…

Odd. If you cannot update the existing App under "Manage Apps" you can maybe try to manually install the App. You can download it here: Jira Cloud Migration Assistant - Version history | Atlassian Marketplace and install by clicking "Upload App" under Manage Apps. However, I don't know what happens if the App already…

Can you provide a screenshot?

Hi @Joanne MacDonald and welcome to the Community, if you upload the PDF as an attachement to the Page, it will "stay" a pdf. If you open the preview from the page it might look like a static picture, but if you download it, it should give you the original file. Can you confirm that? Otherwise it might be helpful to…

Hi @Barrie Walker can you check, whether it's been already pre-installed? You are on a current Jira version and at some point the App has been included in the Install packages. Administration > System > Migrate to Cloud Is that option available in your system?

Hi @Sergiu Ionut Florean and welcome to the Community! Of course, there can be multiple Org Admins. However, you will have to get in touch with the "actual" one at least once, as only an Org Admin can assign the role to another user ;) Have a look into the official documentation under the section "Make someone an…

With the End of Beta and Standard plan limitations announced, I stumbled about the "Active Boards" definition. I would understand the restriction of 3 "active" boards if the User could decide which ones are still worked on and which aren't. A "Deactivate" (i.e. make Read Only) would be so helpful but obviously hasn't been…

@Christina Ristevski With GA announced are there any updates on this important feature? The Feedback option within Confluence is gone. Are there any other places to give feedback, especially on the new limitations?

Hi @Jeff Donnelly check out the official documentation: Clone an issue | Jira Software Cloud | Atlassian Support

Hi @John Benedict de Austria Abe You are trying to add a new Series to a Report. First, you need to add a new SLA that measures the time. You find that in under Project settings > SLA. After that, you can add Reports on that SLA, but that's optional as the SLA will be shown on the issues either way. The field that you are…

Hi @John Benedict de Austria Abe and welcome to the Community! The Result of JQL are always Issues, never times or other formats. To get the "Time to first Assign" you would need to set up an SLA in your Service Project. Check out this docu if you're new to SLAs: Create service level agreements (SLAs) to manage goals |…

Hi @Thierry Bouvet just checked my JSM sites and can confirm that my customization doesn't show either. Colors are still there, logos/header images aren't showing although they still appear in the Customize Panel. Certainly a Bug. Usually the Atlassian Team is quick about these widespread issues.

How to bulk import Components into JIRA Issues | Jira | Atlassian Documentation Have a look at Option 2 in this documentation. It looks like you need to add multiple "Component" Columns to the csv

I don't think so. You can export all external users from the External User Tab.

Hi @Eric Roetenberg you can enforce MFA for external users by activating an External User Policy: Available external user security policy and settings | Atlassian Support You find that right under the Authentication Policies for Managed Accounts (Accounts from your claimed domains). You can also enforce MFA for Managed…

Hi @Voroshchuk Yuriy and welcome to the Community This thread answered a similar question: Solved: How to filter subtasks by sprint (atlassian.com) However, I cannot see a logical difference to what you are already doing. It's odd. 

Hi @radhika try setting it to {{clear}} . There was a similar thread suggesting that recently, but I couldn't find it just now.

The problem is, that you would need to branch over all Stories and then find (branch) all related Tasks. That's because the trigger wouldn't be the Story being transitioned but it would have to be a scheduled rule. A branch in a branch is not possible. So If I understand your requirement correctly, that cannot be achieved…

Hi @veronica and welcome to the Community! Are you a Confluence Product Admin? There are several options in the Administration: There is an Audit Log: View the audit log | Confluence Cloud | Atlassian Support Also, under Security > Space Permissions you could check if you find the Space (Search works by Space Key, not…

Hi @dahu Have you checked the bottom right of the Issue View? Dates like "Created" and "Updated" are now shown there and cannot be moved into Context fields. Maybe that's the case for that Field Type as well?

Monday Morning rule: Never have meetings scheduled before 9 am! When working from home, I usually start around 9, never later than 9.15 . Meetings earlier than that are fine, but I need to be reminded the day before. As I don't check my calendar or emails on Sundays, being on time for Monday 8 am meetings is mearly luck :D

Hello @CHINNAMUTHEVISAI.SATYANARAYANASHARMA Are the issues linked in some form? What is the use case for this rule? 

We've done lots of manual clean up, especially streamlining configuration names and translations as our instance was/is a mix between English and German. We noticed, that cleaning up BEFORE migrating to Cloud is a lot easier as you still have access to the Database. Deleting unused objects, standardising Workflows and…

Hi @Mélanie Liguet You could use Issue Level Security. If you have a lot of Service Teams that is a pain to manage and debug though. Do the Service Teams have their own Jira projects at the moment? You could create Automation rules that create issues in the Service Teams' Jira projects (depending on the Team field) and…

Yes and no. The field could be on the Screen but hidden per Field Configuration. It would may or may not be hidden when you view the issue as Edit and View Operations are different.