Rebekka Heilmann (viadee) Community Champion

Hi @Thierry Bouvet that's not possible without any Marketplace App. There are several that will provide more insights to the customer. You could, however, create an Automation rule that publishes the field value (everytime it changes) as an external Comment to the customer.

Hallo @Sabrina Oberle und willkommen in der Community! Lizenzen werden pro Site (URL) verwaltet. Ihr könnt dem Kunden keine Lizenz auf fremden Sites vergeben. Wenn der Account also korrekt bei euch eingerichtet und den entsprechenden Produkten zugeteilt wurde, hat der Account auf jeden Fall eine Lizenz bei euch. Ob der…

I see. You said in the question "without an extra API Call", but I think you're only option is the API Call (Get Issue by Issue Key). You can access the Request Result including the issue's body. Jira Automation is designed to access single values directly and not work on JSON format.

Hi @Franck.Leforestier and welcome to the Community! Check out this thread: is there a macro that will show pages that have no... (atlassian.com) There were several Marketplace Apps and other solutions suggested.

Hi @Karin Berg interesting question. My guess would be that it is an actual copy so the issues' attachements can be edited separately. I tagged the issue for the Atlassian Team though, as that's internal details that I couldn't find documentation on.

Hi @Hennie Bink and welcome to the Community! No, you can't manage Skills for Jira users. You could sort them into Groups and add Workflow Validators or Automation rules to ensure the Issue is assigned to a User from a specific group. I am not too sure on how practical that would be though. On a project level, people…

The Log Action is fine and works as expected. The space there doesn't matter for what you want to achieve. You need to edit the WebRequest. So you will have the branch and the Webrequest after that like:

Hi @Ali Masri and welcome to the Community! I struggle a bit to understand what direction you need help with. Can you elaborate? The Jira API returns the issue in the Response body and you can access all values with smart values. So not sure what you mean.

Hi @Joël Kemnitzer are you aware, that Agents can simply add Request Participants directly? No need for Automation or custom fields. Just a thought. Is your portal open or restricted to Customers (logged in and added to project)?

The log means, that the branch works and {{Form}} only contains one ID at a time. Exactly what you needed. The Log Action is a bit weird as it's printing everything in one row if there are now other actions in between. Try the WebRequest with {{Form}} rather than {{Form.id}}

Hi @San CD and welcome to the Community! Generally speaking: If they work in the same way and often together, they could do it in one project. That comes with downsides to Reporting, Prioritizing and potentially permissions and such. It's easy to combine two projects into one Sprint Board - that works fairly seemless.…

I, unfortunately, got to watch the last 15 minutes of it. I am not a sports fan by any means and the game ended some time around 4 am my time. I couldn't sleep so watched some TV. It ended up being fairly interesting tbh ;)

Hi @Sara Holtz and welcome to the Community, are you using Jira Cloud or Server/Data Center? In Cloud, the Admins can check if you receive notifications for specific issues. It's called "Notification Helper".

Hi @Humashankar VJ Atlassian actually published quite a lot of ressources on topics such as this. Have a look here: Scaled Agile Framework (SAFe®) Business Solutions (atlassian.com) Do you have questions specific to your company's use cases?

What would be the advantage over just showing a Board or Dashboard on a big Screen? I don't see how the Mobile App would benefit from any AR Szenario.

Hi @Humashankar VJ check out this Demo on the Atlassian YouTube channel: Jira Software & Jira Align Integration If you refine your question a bit further, other users might be able to give specific hints and feedback.

I right away asked our users if they are affected by the 3-Board-Limit. Answers were clear: Especially with the lack of possibility to decide on what 3 boards stay active, Whiteboards will be rendered useless for most. We were trying to move away from Mural for internal Use Cases (awaiting external collaboration features),…

@Nic Brough -Adaptavist- great idea to use a save filter to show results per project right away!

Hi @Mitesh Kawale and welcome to the Community! I assume the customers have Atlassian Accounts as well and get synched into the Atlassian Org? You can have different Authentication policies for one and the same directory. One can enforce SSO, the other one can allow local logins. Check out the offical…

Hi @Nauman Sohail and welcome to the Community! that question isn't easily answered in a few sentences. Are you actually working with the Kanban Method or are you simply using the Board as Visualisation? How big is your team? What statuses are you using - if you're waiting for something, do you change the status? Are you…

Hi @Julieanne Mortimer You can delete unused workflows and schemes with no issues. The history will reference Statuses, which exist seperately. For fields, every existing field is searchable. It doesn't matter if it is currently associated with projects. If a field has or had data in it, this data will be deleted with the…

What happens if you print "Form" now first thing in the Branch?

You can edit issues per API if you have the issue key. For Confluence I am not sure how to get a page's content as I've not worked with the API much. There would always be Web page crawlers. In Cloud, Confluence Automation has been introduced. So that might be worth looking into.

Hi @Mit Tolia I don't have a technical solution right now but some best practices: The fact, that the Epic's description is already saved in Confluence is exactly how the Tools were originally intended to be used. Confluence is for anything that you need mid- to longterm. Jira is only short-term and should be used for task…

Hi @Jimmy Tracey not sure where the Variable comes from now as it's not shown in the first screenshot, but that shoudn't make a difference. The Webrequest will give you multiple Forms in a Comma-Separated List. Therefore, can you try to first split the List and then access the ID? So for the For each/Branch:…

Hi @Jimmy Tracey Can you show the "For each" in detail? Depending on what you're branching over you will need to access a certain depth in the variable. My guess is that currently the branch doesn't split the Web Request response into seperate values so it will only run once on position 0.

Hello @Noushin Kananian can you elaborate on your question? Do you have an issue with the product, an Atlassian Partner or Atlassian itself? This community will mainly be able to help you with the products but might be able to direct you to other ressources as well.

Only JSM Agents can transition and edit issues. Jira Software Users can View and Comment internally - nothing else.

Sorry I couldn't help you with that. It's hard to tell without access to the instance. I don't have an environment where I could replicate that issue. They are all up to date and the JCMA works fine. Maybe the official Atlassian Support can help you: Atlassian Support

Hi @Nico This is a Workflow transition that is shown to the Customer. You can set it up/edit it in the Workflow Editor. You will have to check the Workflow that is used by the underlying Issue Type for this request type. Show a workflow transition in the portal | Jira Service Management Cloud | Atlassian Support Edit an…