Rebekka Heilmann (viadee) Community Champion

Hi @Emie FERNANDEZ - welcome to the Community, Feels like Supported tools | Atlassian Rovo MCP Server Cloud | Atlassian Support may be a little outdated. I don't know of any Roadmap regarding MCP. You could always check JAC. I am not really using MCP but according to Tools - Model Context Protocol you should be able to ask…

Hi @Ishank Vasania how did you get to the "create a site" page? Which product did you want to try out? Some of those click paths are really buggy, especially if it was Rovo Dev.

Hi @Mario check out Connect Google Drive to Rovo | Atlassian Support Rovo doesn't add anything as your personal drive, but not sure If I understand correctly. As to your use case: 1) I feel relatively confident that Rovo Chat can do that, not too sure about Agents. At least if it is comparable to Jira attachments, which…

Great that you got it working and thanks for providing the solutions for other help-seekers! We as a Community are always happy to be the Rubber Duck :)

Hi @Kinaba Anazo - welcome to the Community, if the issue persists, you can submit a Support Request directly to the Rovo Dev Team: Submit a request or incident - Rovo Dev Feedback - Jira Service Management This is a different path than the regular Atlassian Support so worth a shot, if you haven't tried already. There is…

Hi @Esty Shlomovitz - welcome to the Community, we've seen multiple users reports issues with Rovo Dev credits in the past few weeks. Unfortunately, we can't do much from Community side of things. I went ahead and escalated your question to the Atlassian Team. You can also raise a Bug with the Rovo Dev Team…

Hi @Alexander Davin I can't help you directly but have escalated your question to the Atlassian Team. If you don't hear back soon enough, you can always open a support request here: Submit a request or incident - Rovo Dev Feedback - Jira Service Management

Hi @Nadia Volanovsky - welcome to the Community, the /getdatainsights Skill is available through Rovo Chat. Agents have access to a different set of skills, that you configure in the Agent itself. Currently, you cannot use Chat skills when chatting to a specific Agent. I've tested a few prompts and couldn't get my Agent to…

Hi @Maybe Gil - welcome to the Community, I tested this via Rovo Chat: "Copy the attachment from here to this Confluence page" Rovo Chat gave me the following answer: "Unfortunately, I'm not able to copy attachments from a Jira issue to a Confluence page — my tools don't support uploading or attaching media files to…

Hi @Jamie Scott there is a feature request for it: https://jira.atlassian.com/browse/ROVO-174

Hi @Tom Haapanen firstly a few questions, that will help us determine what the problem may be. Are you using Rovo Chat or an Agent? Do you have "create page" permission? Have you ever gotten a button "create Page"? I've really struggled to get Rovo Chat to create a fresh page. What works much better is: * Create with Rovo…

Sorry @Darryl Lee i was glad that search even returned the correct person but good to know there is two of you ;) I'll double check the # of posts next time

Well done @Dave Meyer & Team!!! Love to see the switch to seasonal releases, although I've been (not so) patiently waiting for some of those features ;) Hope you all have a fantastic time in Anaheim!

Hi @Christina Chow "Launching" 3rd-party Agents != "Delivered" I don't think that feature is available yet. They recently added support for 3p MCP Servers to add Skills, but there is no Agent integration as of now (as far as I know). Maybe that's what they mean.. You can add custom MCPs by following this: Add an external…

Thank you for the feedback opportunity @Rachel Rafael ! I've shared this in the Champion's Slack for some more attention as well.

I thought so as well - but as long as these aren't required, I'd have guessed that Rovo will create the work item nonetheless and just leave those fields empty.

Does the "Test Case" type have any uncommon field types or required fields other than summary? Atlassian only recently has added support for some custom fields and I know there's been issues with it here and there.

Hi @Sergio Freire - Xblend unfortunately there are not a lot of Rovo Dev experts on here, i am not one either... But I've requested assistance from the Atlassian Team who should get back to you on here.

Sorry @Tomislav Tobijas I apparently missed that you posted the explanation as well in the first sentence. *facepalm*

Hi @Venkatesh Soundararajan - welcome to the Community with what message does the creation fail?

Hi @GINNO SEBASTIAN TAIMAL VILLARROEL - welcome to the Community If I understand correctly, you want to use an access token rather than the OAuth Flow. You need to allow this first in the central administration. admin.atlassian.com > Rovo > Rovo MCP server > Authentication > Allow API token authentication then @Tomislav…

Sooooo excited! And what a fun crew it will be!

Hi @Tom Hudgins sorry for the late response. I think it has something to do with the base url rather than the service account. When requested via my personal account i get an empty response as well. When using the same query against the regular base url it works. Like @Rick van Twillert _TMC_ said, Atlassian has not really…

I've tagged this thread so the Atlassian Team can have a look. Might take a day or two

Looks fine - they only recently switched to the Blocklist but I assume that if nothing pops up, then everything is activated. Just to double check, you could add Jira and see if Rovo pops up, otherwise remove it again. If that doesn't help either, we'll need to add some Support assistance here.

Or contact a Solution Partner of your choice: Atlassian Partner Directory They can help you with custom setups and will go deep into your configuration, where Atlassian Support is purely remote and usually on a different level of detail.

In that case they probably deactivated LLM features in Jira. That is done in the central administration for all users.

Hi @Ricardo Rosillon - welcome to the Community, if you mark text within the description of a work item, you will get a "Ask Rovo" context view, where you can use quick actions like "summarize" or open the Chat with the right context. If you mark text in comments, you will get different actions but also a Rovo context…

I did some testing. While you can prompt custom Agents to process a prompt from any given Confluence page, the out-of-the-box agents would always try to "analyze" the Confluence page rather than just read and process. I tried the Readiness Checker in Chat and regardless my attempts, it would always check the Readiness of…

Hi @Chris Hampshire can you share the exact setup of the Automation rule? Can you double check that the Rovo Agent has access to that particular Confluence Page in the Scenario setups?