Rebekka Heilmann (viadee) Community Champion

Hi @Phat Le - welcome to the Community, could you provide some more details as to what the Agent is doing? What is the bahaviour/scenarios and what was the prompt that ran into a timeout? I don't see the "debug response" option next to the thumbs up/down menu..

Hi @大久保匡騎 - welcome to the Community, as to your request: we as a Community don't have access to your site so cannot check anything directly. If you want advice from the Community members, it's best to provide as much context and screenshots as possible. Can you confirm, that Atlassian Rovo is activated on your site? You…

@dunham @DerekBates as expected. Just opened Rovo Dev on the new site and it led me to the "Get started" page. So it's all there, just took some time and also the odd loop.

So the process goes like: * Click on "Start trial" * Login to your Atlassian Account * Start a new site (or choose an existing) * Site will be created * Prompt "this site does not have Rovo Dev yet. start trial now" * Click on "start trial now" * You'll get back to step 3, but the newly created site isn't selectable…

If you need further help/ping ideas, just mention me here or ping me a message on LinkedIn :)

Hi @Andre Toshio Freire Miyamoto - welcome to the Community, there is no direct Agent-to-Agent communication. You can however orchestrate multiple Agents in a row using Automation. Call one Agent, take the response and feed that to another Agent. Making use of Web Requests and Incoming Web hooks, you can even implement…

Hi @Juan Carlos Romero - welcome to the Community, * Yes. The Google Drive Connector will index Google Sheets as well. See Connect Google Drive to Rovo | Atlassian Support for details * I just tried to Upload an Excel file directly to chat and I get an analysis and could get fancy charts if I wanted to. I'd expect it to…

Hi @DerekBates no, Rovo Dev is not discontinued. See Rovo Dev | Agentic AI for software teams | Atlassian Where are you trying to sign up? There is multiple entry points. If maybe it's one of the old Beta links, that might be expired.

Hi @Jan If i interpret this article correctly...: Permissions limitations in Free Jira sites | Atlassian Support If you downgrade from a paid version of Jira or migrating from Jira Data Center to a Free Jira Cloud site, your existing permissions schemes, space roles, and work item security schemes will be preserved but…

@Jensen Fleming YAY! Seeing this now! very exciting :)

Hi @Peter M The Atlassian Team has been working on Rovo being able to read and update Custom fields recently so that's maybe where the problems are coming from? @Jensen Fleming could you check this out?

@Maor Levinas have you tried telling the Agent to use the JQL pagination to create batches and run whatever you are doing on each of those batches? Rovo can now run multiple actions at the same time (e.g. multiple searches) if being told to.

Hi @Sam Basu - welcome to the Community, they also recently published further information on Rovo usage quota | Rovo | Atlassian Support Can you check which Email adress is linked to Organization? Rovo is now included in all paid Jira, Confluence and Jira Service Management subscriptions. Organization admins need to use…

What I find really confusing is that there is a specific permission for Editing Workflows, but with the Simplified WF Board/Space Admins can add Statuses regardless?! You both think that's the cause and expected behaviour?

I can escalate the question to them, but yes, people like @Alex Gallien are on here - most likely with slower response times over the holidays.

Hi @Georg Fankhauser - welcome to the Community! So if I understand that right, then ROVO is building up an additional index with the full data of sharepoint, teams, outlook in the atlassian sphere (teams graph?).Then the query out of rovo is not directed to the sharepoint, but to the index in the atlassian sphere, and…

Hi @Heidi Hendry actually - contrary to what @Hari Krishna said, as Site Admin you can delete OOTB Agents: Go into Studio and "search" agents. Then click ... on the OOTB Agent to delete it. You could always create a free Test site to replicate the OOTB Agents but the Atlassian support is probably also able to re-introduce…

Thank you @Dr Valeri Colon _Connect Centric_ for keeping on top of the questions & common themes! You are the true champion of this forum. I love that I can be of help here - thanks for the recognition ❤️

Hi t.pfaff@foodtracks.de - welcome to the Community, if you want Rovo to always read a specific page, provide that link in the instructions. Providing it via the knowledge doesn't garantuee it's being used, but if you prompt it specifically, Rovo has not much choice on the matter.

Hi @Valentin - welcome to the Community, the feature request remains unanswered. Not sure if the Support can do anything about it. [ROVO-144] Enable Self-Service Option for Deleting/Canceling Rovo - Create and track feature requests for Atlassian products. I have like 6 old organizations now that I cannot remove so I feel…

To be honest: I don't understand the purpose of this prompt from the prompt itself. What are you trying to achieve overall? What information should be pulled from the JQL result into what column, what information needs to be synthezised by Rovo? I also don't quite understand the common reasons part. Should Rovo list…

Hi @Martin Poirier as of today, there are still not enough details on how the credits will end up working out. They only just started calculating and showing the credit usage per site. I believe that the current model will change before they actually start enforcing the limits. I am seeing similar concerns with my…

@Jensen Fleming is the "add Rovo to Portal" feature still EAP? I can see the "create Agent" button when navigating my JSM spaces and I can see the JSM Skills. I've not found a way to actually integrate the Agent in the Portal though.

Hi @Rajan Shanmugam - welcome to the Community, Charts created directly from Rovo are hosted on a web page - I don't think they are retained permanently so even embedding them will not give you a permanent solution. What exactly are you trying to do? Do you basically want a Jira Dashboard Gadget and embed that into…

Hi @Schuuudi are you on Confluence Premium & therefore using the actual archiving feature? That should remove the content from the index and make it invisible to Rovo - that would be the expected behaviour if you ask me, anyway. Same thing goes for Jira work items when archived. I've tried extracting information from an…

I went ahead and deleted the duplicate post :) 

Hi @Matt Welch - welcome to the Community, I've escalated this issue to the Atlassian Team, as it sounds like a bug to me. Have you opened a support request for this? 

Rovo itself cannot be deactivated once it is rolled out. You can deactivate LLM features, but that still doesn't cover all buttons etc. I've had some feature requests created for that: [AI-1274] Improve Search Suggestion Logic When AI Is Disabled - Create and track feature requests for Atlassian products. [AI-1196] Hide…

Hi @Sales SoftGile - welcome to the Community, the only published information is this: Rovo usage quota | Rovo | Atlassian Support I've checked Partner ressouces as well, there is nothing more than that. So: Aside from the info that there will be credits, there is nothing on what happens on overconsumption, how the credits…

Is this still EAP or GA now? I don't understand from this article.