Stephen.Lugton Community Champion

One of mine is kind of the opposite to @Jeff Gibson, set aside time where you won't pick up other tasks, and then have an hour set aside later for the small things that come in; if you don't need the full hour then carry on your normal work.

As far as I can see versions don't have a history, so all we have is the 'now' information and can't capture from that what actually changed. I actually link Jira Service Management Change Request tickets to each release and use those for tracking dates etc. as I then have access to a change calendar that is easily visible…

Unfortunately the Version updated automation is limited to trigger on any change: From a quick search I haven't found any way to determine which field changed, so I'm not sure you can just trigger on release date changes.

@Viji DP you can use a 'Version updated' automation: Just change [SUBDOMAIN] to your jira instance, and [PROJECT_KEY] to your project key in the content section. Any other changes in the content are up to you.

@Vara Prasad Have you tried the create in Confluence option rather than Create in This Version? You can then change the display options for the created table to show a lot more fields.

Link ideas in Project A to the dependency idea in Project B, add a 'linked issues' column to your views then those linked issues will be visible, you still have to look at them but at least you can see where there is a linked issue. Then when the dependency is cleared unlink it.

And to delete the legacy attribute from your original object: * Export the object as a csv * Delete all the objects in the original object schema * Remove the attribute * Import the objects back from the csv But really, really important it so test all this on a test object before doing anything with live data

Try all of that out on a test object before doing it with your live data!

Export the object to a csv: Create a new object (as a child of the original object) to only hold the legacy attribute data Import the csv into the new object - Name and legacy attribute Create a new attribute on the original object linked to you new object Edit the csv to only contain 2 columns Name and Copy of Name Import…

When my sister was born, Dad drove Mum to the hospital and coming into Auckland where he had to turn left to go to Auckland City Hospital he turned right on autopilot and took her towards Eden Park instead!

One rule that I remember is that the last person up had to find and lock the cats in the kitchen before going to bed so (1) if they were inside they didn't wake mum up asking for breakfast, or (2) if they were outside they wouldn't wake mum up knocking on the front door (using the door knocker) to be let in.

If you're able to see the approve/decline buttons on the ticket but not the email it could be your email account, have you checked your junk mail / spam folder? Otherwise it could be your notifications settings from Jira have a look…

As far as I know you'll have to manually add the date/time information after dragging the email to the calendar icon, I'm not familiar enough with automation for Outlook calendar to be able to help

Any person in the Approver Group can approve. e.g if your approver group is made up of Andy, Ben, Carl and Dan then if Ben approves it it will move forward and Andy, Carl and Dan don't have to do anything (in fact they won't be able to approve after after Ben has)

@shivani shirguppi when you edit the approval step, the number of approvers can be set, so if you set it to 1 as in the image below then only one person in the approver group needs approve it and the request will move forward.

@shivani shirguppi that is possible, you just need to edit the authorisation status in the workflow to use the approver group rather than a single approver. Just make sure you add Approver Groups as a field to the ticket: (and remover Approver from the ticket) Then wherever you add the approver for that ticket in your…

Running this simple logging automation below shows both less than and greater than 1 results. The calculation I used was: {{#=}}(random() * 2){{/}}

@Isao IKEDA a simple way to add a task or calendar item is to just drag and drop the email message on to either the task or calendar icon in Outlook in which case you won't need an ics file, but you will need to ensure that any recipients know that they have to do this. * Find and click the email you would like to convert.…

@Christopher Atkinson The left hand column is always grey for 'To Do', the right hand column is always green for 'Done' and any columns in between are always blue for 'In Progress', there doesn't seem to be any way to change this. You could use a Backlog as well as a Kanban board so that all the backlog items are off the…

@Jeanette Bonifaz as @Ivan Ferreira says there is nothing wrong with mapping existing projects to JPD, we did that with so that we could take advantage of the timeline view in JPR that is a lot cleaner for stakeholders to look at, especially as we were able to group that by Atlas Goals and Projects. Doing so also allows us…

From what you've said I'm going to make the following assumptions: * You're planning your work in Sprints * The tasks are being used to deliver the stories Make sure you have Original estimate visible on tasks and story points on stories. Estimate both task (Original estimate field), and stories (Story Points); that'll…

@Sander Rietbergen you'll get different answers to this, but the best thing is to do what works. Scrum is a framework to help deliver business value, and you'll find that 'best practices' have developed around that, but they aren't the only practices. Your approach of having separate tickets for backend and frontend work…

@yauhenvatsiakou have you tried copying the text and images separately? I've had this problem in the past but it works when you first copy/paste the text and then separately copy/paste the images into the right places in the text Unfortunately you would have to do each image separately this way.

Years ago I was working in forensic investigations and we had an investigation on a remote farm that was in a mobile phone dead spot, so we had to get the ultimate long telephone cord. A couple of hours after we got there a BT truck turned up and laid down a 2 mile long cable!

The way that we cope with cross product dependencies is by using Plans / Advanced Roadmap alongside JPD showing the delivery epics (colour coded by Product) since on Advanced Roadmaps we can show the dependency links.

@Syed Osama Congratulations!

@Andrew Buckwell I don't know anything about Freshservice, but have a look at https://marketplace.atlassian.com/search?query=freshservice to see if any of these would meet your needs.

@Andrew Buckwell we use an addon Exalate to sync between our Jira system and our suppliers Jira system, without knowing what system your client / vendor uses, I'd suggest looking at the app marketplace to see if there's an app to sync with whatever system your client uses.

As a starting point have you just tried sorting on the delivery progress or delivery status fields?

When did you first time find out about Jira? * It was about 2014 when I was looking into ways that we could track and manage our work better Where are you in the process of adopting Jira? Only considering it or already implemented and looking for some extension? * As with most others I started out as a user but have now…