Stephen.Lugton Community Champion

That reminds me of a friend who plumbed his own bathroom and wanted to move the toilet (which was on a raised area of floor) from one side of the room to the other so that he could have a flat floor with nice quarry tiles. Unfortunately he didn't take into account that the raised area of floor had allowed for the outlet…

As @Sebastian Krzewiński says you could use an automation: A very simple automation which would send a slack message daily (Mon-Fri) for each ticket individually is: You can change the JQL to meet your needs better, or use a lookup table to only send out one message. You could also use the same JQL filter and create a…

When I was about 3 we had a plumber come in to fix a minor leak. While he was there I put my ear up against a wall socket, and then, remembering what my mum had said about never playing with the power in case I got hurt, I burst into inconsolable tears because I thought I was dead. Nothing mum did could convince me that I…

A comment from an Atlassian team member on How to use the Insight Labels field? stated: "that feature (insights label) is not great today, you can't use these labels to filter ideas in views, etc. " A possible work around would be to add labels to the idea related to the insight, those labels can be used in a filter,…

When I was a child I remember the Pohutukawa trees flowering in the spring, and knowing that it would be Christmas soon!

Last year my 7 year old daughter's school had a couple of chicken eggs that they hatched in an incubator, and she was delighted after they had hatched that she was able to gently hold one. She was also excited when it came time for the chicks to be rehomed that the children were able to vote on where they should go.

@Shawn_Giese * Calculate the sum of the value of each goal that is currently being delivered Click on the grey bar at the top of the value column and choose sum (I've used Impact instead): * Calculate the sum of expected time / story points of each goal being delivered I think you would have to do that through Jira…

There's not enough detail here, I'm going to return this to the backlog for further refinement.

@Peter Miller couple of questions: * Are the epics in the same projects? - The configuration of your tickets may be different between different projects, and since you have development and release fields on one and not the other I suspect that this is what has happened. * Is there a more fields section at the bottom of the…

ah, you appear to have edited the question since I wrote the answer, this applies to your original question

@Anna B it could be due to the format of issue.original estimate.divide(28800) not being compatible with plusBusinessDays(), try adding .round, .floor or .ceil to get a whole number and see if that works

@Richard_Donnell at the moment the only way I've found to do this is to link JPD ideas to Jira Software epics with the epics set up to with dependencies between each other and use Advanced Roadmaps to show the dependencies graphically.

@Yousuf Al Rawahi you can use screens to define what appears on different issue types and for actions like creating or editing. Take a look at Defining a screen 

Why do requests or bugs raised by users just sit on a ticket 'gathering interest' forever?

Hi, I've been using JSM for about 6 months now, ever since my CTO said 'you know all that work you've done over the last 6 months setting up our change management system? well let's do it in JSM instead' We are now using JSM to link up out incident and change management systems between ourselves and our main supplier, as…

If you want to find all issues for inactive users, try this filter assignee in (inactiveUsers()) and statusCategory != Done ORDER BY assignee ASC Once you've got the list you can bulk edit, select and reassign any tickets for a particular user

Jira helps me see what's happening as a watcher on tickets/boards/projects, and what stakeholders want as ideas are added to Product Discovery.

Actually thinking about it that wouldn't really achieve what you want as you'd have to put it on every child task, unless you had automation that updated child tasks when the 'Epic Priority' on the Epic was changed.

You could add a new custom field 'Epic Priority' with a numeric value, then order by that field, or use a label for the same purpose

@Thomas Craig you can order by more than one thing, so change it to Order by parent Desc, priority desc or maybe order by priority Desc, Parent Desc, I can;t remember which you need first

Just want to check, is the linked issue in the same project? And if not, have you set the automation up to work in both projects?

@Diana Osorio One thing I may not have made clear is that if you create a new ticket rather than cloning it, all you have to do is copy all the fields you're interested in from the triggering ticket to the newly created ticket as part of the create ticket process - effectively you are cloning the ticket just using a…

@Diana Osorio In that case you'll have to add a second branch for linked issues below the first on with the check for that linked issue type there as well:

It looks like you're on a different Jira version to me (I'm on Jira-Cloud) and I see a newer screen which let's you create Confluence release notes. Sorry, I don't know how to view what you want on that version.

It is possible to do that: However, you have to be careful when doing this; any further actions will treat the linked issue as the issue the automation works on. From the bottom part of your image it looks like you are trying to clone an issue, but using the linked issue branch will mean that the cloned issue will be the…

@Barbara Szczesniak everyone except IT support found it hilarious, some people when they found a sticker on their mouse just went and put it on someone else's, and we never owned up. But that was the kind of company where we were expected to dress up at work for Halloween and had inter-department who can decorate best for…

Adding a comment is a different action: However the only way you can request that an input be provided by a user in an automation is when using a manually triggered automation

Alternatively use fixversion: e.g. project = XXX AND issuetype = "Issue Report" AND fixversion in unreleasedVersions() All you need to do then is create and manage releases

One simple way would be to use labels in your search term: e.g. project = XXX AND issuetype = "Issue Report" AND labels in (Next_Release) You would only then have to update the label for each ticket You could then use automation to add/remove labels so you only have to add the 'Next_Release' label to an epic and the…

Years ago when we all had desktop PCs rather than laptops a couple of colleague and I got into the office early and went around every department putting little stickers on the bottom of random people's mice to cover the optical sensor. Apparently IT support got dozens of calls for 'mouse not working' (as people couldn't…