Nikola Perisic Community Champion

Heya @Jaqueline da Silva Nicolau , Have you tried to create a filter for specific project and an issue type of bug. Then to create a dashboard which will use that filter? Seems like a simpler option, if of course that would suit you Cheers, Nikola

Heya @Nagamuni Do you get an error message when you try to move the issue to the done status? If yes, write in here. Cheers, Nikola

Hello @Karina Kotelevets First, check the Project Settings -> Features -> Backlog Second, configure the board and add the Backlog column with the Backlog status as well - but this needs to be done from the "Configure board" option

Hello, here I see two possible options: * Create a Confluence space where you will be gathering all of the feedback from the other platforms * Create a dynamic form in JSM where the users will give out the answers based on the questions Hope this helps.

Can you post a screenshot?

Hello @Pooja Sathyaraj , are you using server or cloud for confluence?

Hello @Serkan Tosun , I suggest to contact the support for this

One more thing, sorry for writing in separate comments, it is also important that you have the option Browse projects permission on that specific project in order to be mentioned. Depending on the project role that you have on that project (example: developer, designer...), your role may also be excluded from this…

* Cloud - check your personal settings in Jira and also check for the section "Get notifications when someone" and look for the checkbox "Someone mentions you" * Server - for server there is no direct change for this, only the Slack notifications

Hello @Jenny Xiao , are you using server or cloud version of Jira?

Hello, Have you tried the Cloud Exam Success that Atlassian is offering along with the documentation that they have for the exam? That is enough for passing the exam.

Check the filters, if the issue still persists, contact their support.

Hello @Shivangi Are you sure you weren't using a trial period for some of the packages? If not, raise a ticket to Atlassian Support and choose Billing for the category.

Hello Arthur, Mind me asking, how are you exporting tickets from a team-managed project?

Hello, This error indicates that the server you are sending a request to is currently down. If it doesn't work, write an email to the vendor to see what is going on.

Hello, Is the user showing under managed accounts? As a prerequisite, a domain needs to be verified in order for this user to be shown in here.

The way I see it is like this: * Un-watch all of the issues with the time tracking enabled * Make an automation rule where the trigger would be a Issue commented followed by the action of Send an email where the "To" field would be the "Initiator" and the subject would be {{issue.key}} has a comment (or something similar)…

I've tested this on my instance, and I had no issues.The edit screen is showing the field as a default renderer. I suggest to first set it to be wiki style rendered, then return it back to the default renderer instead. Worked like a charm for me.

Whoa! Didn't expect that, thanks!

Hi @Amir Noseri , are you using some kind of an app for the dashboards, since this doesn't look like the one that Atlassian is providing?

Best option is to see with Atlassian Support.

Label field's selectable values can be both project-specific and seen across multiple projects, depending on the type of label: -Built-in labels are global by default, but their visibility and editability can be controlled per project. -Custom "Select List" or "Single Select" fields can be scoped to specific projects,…

Hello Eloise, Since you are on the free plan, the Audit Log option is not available to you, I would suggest to raise a support ticket and address this issue directly to Atlassian, since this is indeed a strange behavior.

From what I've tested from my side, this is not possible.

Hi @Michael Neumann , which dropdown do you mean exactly? BR, Nikola

1.Alternatively, depending on the database you are using on server you can connect it with the PowerBI. You can also export Jira stuff (issues, work logs, etc.) in CSV then import it in PowerBI. 2.Web should be used, yes.

Hey @Loay Maher Haggag , Have you tried with the PowerBI Connector app? There are two in there, and I would go with Appfire's app.

Hey David, Have you tried to reinstall the app? If nothing is changing, raise the ticket for Atlassian folks.

I assume that someone else created the board. The issue may be occurring since they haven't shared a filter with you. More information can be found…

The first thing that comes to my mind is that usually when this happens is either of the permissions or even the filters of the boards.