Nikola Perisic Community Champion

Hi @Oluwaseun Adedeji if other people than other three people are not being affected by this issue, then it is not the problem from the settings perspective, rather from the supression list.

And yeah 500 code is for the server issue for Atlassian.

Correct: https://downdetector.com/status/confluence/ - the confluence is down, we are waiting for Atlassian for more info.

Got it, are you using the mobile app or the web app?

Hello @Terry From https://confluence.status.atlassian.com/ , Confluence is fully operational. Do you receive any errors when trying to connect to your space? Even better, can you post a screenshot of the issue that you are having?

Even though if you have removed the fields from the issue layouts, you can return then back by re-adding them to the layout. Also, are you using Scrum or Kanban?

Hello @Waseem Haddad This is the picture from the Atlassian's data residency document that explains where the data is being stored. You can read the full article in here: https://support.atlassian.com/security-and-access-policies/docs/understand-data-residency/ As for paying in euros, currently Atlassian has the price…

Welcome to the community @maela.pascullo ! The project that you are having is the team-managed project. Instead of the issue layout that you have on the company-managed project, you would need to select Issue types, which will actually open the issue layout for every issue type.

Hello @Vishnu Vardhan Chenna Can you give more information regarding this issue in regards to which API are you using from the documentation, what errors do you get (401? 500?), are you using your email as the username and password your API token? For query parameters have you defined your validation? For request body,…

Hey @Oluwaseun Adedeji glad to hear! Is it only one user that is affected? Within your project settings you have the option of Customer notifications. If everything is checked and they are still not receiving the notifications, then it could be that their email address is on the supression list from Atlassian side. In that…

Hello @Oluwaseun Adedeji For tagging people to the project you need to make sure that you have Browse Users global permission - for this you need to be a Jira admin in order to change this setting. This permission can be set based on your project role that your user is in (for an example Administrator). For the sharing…

From Atlassian page: Final server releases The final server Long Term Support (LTS) releases are Jira Software 9.12, Jira Service Management 5.12, and Confluence 8.5. These LTS versions will be eligible for security updates and bug fixes until server end of support. The final server feature releases are Bitbucket 8.14,…

I see, are you able to see this page, when you scroll all the way down , also Jira Software is the server category, you need to select the cloud one where it is stating the name of your site. After you are done with that, you will have:

Hello @Andre Bauer After the 15th of february, you will not able to receive updates for apps on server, but you will be able to use the apps.

@Bas_ So this happens when you try to load the Atlassian support? 

Hi @Bas_ , Are you using server or cloud version of Jira?

Hello @Jens Lukaschkowitz First, to get the updates on the vulnerabilites that need to be patched, you should go to the: https://my.atlassian.com/email then subscribe to the Tech Alerts: Second, to download the latest version of jira software, you can refer to: https://www.atlassian.com/software/jira/update And also to…

Welcome to the community @Masroor Aijaz Usually, this issue happens when your email is on the supression list from the Atlassian side. Reference: https://community.atlassian.com/t5/Jira-Software-questions/not-receiving-Recovery-link/qaq-p/2229824 and…

Hello @Vinay Kumar There are 2 ways: 1. To restrict the User invites - you need to go to admin.atlassian.com and choose your organization 2. Go to Products -> User access settings 3. Within Jira Software choose in the dropdown menu "Don't allow invites" Second way includes the invitation links, which is the tab next to the…

Hello @Bas_ You need to navigate to this page here: https://support.atlassian.com/contact/#/ Here is the example of how the first part of the request looks like. Technical issues and bugs should be created since you are facing the internal server error issue.

Hello @Bas_ Recently, another user is having issues with the internal server error. From article: https://www.inflectra.com/Support/KnowledgeBase/KB657.aspx#:~:text=Error%20500%20%E2%80%93%20Internal%20Server%20Error,get%20assistance%20from%20Atlassian%20support. it is stated that this should be reported to Atlassian.…

Welcome to the community @Nauman Sohail ! There isn't really a best practice for how much of issues should be in the In Progress status, however for a sample project that you create using kanban - this is created by Atlassian, they have set this max number to be 5 issues. You do this: * Clicking on the three dots of your…

Welcome to the community @Axel Rohrberg ! Team-managed projects are usually limited, and custom fields are also the ones. You can find more information in here: https://support.atlassian.com/jira-software-cloud/docs/customize-an-issues-fields-in-team-managed-projects/ "You can create up to 50 custom fields in your…

Welcome to the community @C S Seshagiri I'd suggest downloading Issue Templates for Jira (not affiliated by them). Once you do this, here are the next steps: * Create a new project where you will create your templates - this should be done before installing the app * After the install, follow the guide and choose your…

Sure: https://community.atlassian.com/t5/Jira-Software-questions/when-will-be-end-of-life-of-on-premise-server-JIRA-and/qaq-p/2467761

Welcome to the community @Nishant Nigam ! What I have understood, correct me if I am wrong is that you need to add an actual tab to your screen. If this is the case, you can: * Go to Settings -> Screens * Click on the "Add Tab" option

Welcome to the community @Nafeela Naflee ! These are the default placeholders when the issue was created and updated. If you want to have a resolved date included, you would need to: * Create a custom field named Resolved Date which will also have the value of date picker * Create an automation rule when the issue is…

Hello @GladysA Usually, yes this is the case. Reference: https://community.atlassian.com/t5/Bitbucket-questions/Stopped-receiving-email-notifications/qaq-p/2567341 I added an Atlassian tag so this gets higher visibility, unless you want to raise a ticket.

Hello @Kenneth Bro Jensen This feature will be available after the end of the support on server. You can still migrate to the cloud without any issues.

Welcome to the community @Kimmo Korpilahti ! There are no fees for enabling the AI on premium plan in Trello.