Nikola Perisic Community Champion

Welcome to the community @Danijel Marjanovic ! Usually, this is because your account was inactive for some time and Atlassian will deactivate it in order to maintain clutter-free environment. You can refer to this page here: https://community.atlassian.com/t5/Bitbucket-questions/Problem-login-to-bitbucket-org/qaq-p/2502382…

Hello @Naveen kumar You may have to refer to this page: https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-organization/#api-rest-servicedeskapi-organization-organizationid-user-delete It removes the users only for JSM product.

Welcome to the community @talhakhalid92 ! Were you able to login in the mean time? Reason that you were not (are not) able to login is because your account wasn't being active for some time. Here is the reference with the same…

Hello @Kusuma Seta Couple of questions: * Are you still facing this issue? * Which browser are you using? * Tied to the second question, have you:* Cleared your cache * Used incognito mode and tried again Let me know more about this issue.

Hello @Sampath Sadly, there is not a native feature for bar codes. And also, not so much apps for JSM. Mostly Confluence. You can try out this app here but this is for iOS and Android: https://marketplace.atlassian.com/apps/1219263/scanstar-for-insight-and-jira?hosting=cloud&tab=overview

Hello @Sherry Nightingale In the post functions have you checked "Update Issue Field"? By default Assignee is selected. You have three options here, depending on your requirements you can adjust them: * Unassigned * Automatic * Blank radio button - here you can enter the name of the person that issue needs to be assigned…

Hello @Thomas Perrin First, have you checked your personal settings: * Your profile avatar -> Personal settings * Make sure that you have the "Send me email notifications" dropdown selected * Check all of the boxes that are related to your issues If you've made sure that everything is in order, then you would need to open…

Hi @Jenifer San Jose Navigate to your Trello board, go to the board settings, and you should see it as the first option. Let me know if you have found it.

Hello @Rainy John Can you explain what do you mean by all project roles? Within this configuration you can add "project roles & groups" - which opens the doors to all of the members of this specific group to see the comment, while others are not.

Hello @Jeff Murray Advanced search option is renamed to "View all issues" which leads you to both JQL and basic search: When clicked:

Welcome to the community @Adam Roberts ! Yes, there is. These are guests. Guests are free of charge. In order to add guests to your page: * Go to your space settings * Choose General * Locate Guests tab and define the permissions for guest user Before this, check this page right…

Hello @Izaskun Ochoa Sadly, there isn't a native feature in Confluence that translates the page. However, you can download this free app: https://marketplace.atlassian.com/apps/1222713/lango-translator-language-translations-kit-for-confluence?hosting=cloud&tab=overview You would need to setup either your: * Google…

Hello @Jenifer San Jose AI is still in beta, and also it is a free feature. No charges for Jira, Confluence or JSM. Atlassian also did not integrate it's AI feature with any plugins including Tempo, as it a stand alone feature.

Yes, they need to be added through Slack so they can make requests or ask questions. You should be able to invite these users to your Slack channel that is for the customers.

Hello @Alaca, Kubra I have read your answer, this is a quick filter. In team-managed project this is called a custom filter and you can create this: * Clicking on three dots of your board and choosing Manage custom fields * Create a custom filter where you need to include a JQL query For an example: project = "Your project…

Hello @Alaca, Kubra To add more issue types to the team-managed project: * Navigate to Project Settings * Choose Issue type * Click on Add issue type For example, I have added Bug issue type, from the Backlog: Bug issue type is showing.

Hm, this is interesting though. Seems like a bug to me. I will tag someone from Atlassian, and also to see what community says about this.

Welcome to the community @Sem H ! There isn't really a direct way of deleting the reporter, since they simply cannot be unassigned, rather when you delete a reporter they will be showing as Anonymous. Second option is make someone else as a reporter which is not a good option.

Hello @David Demostene If I understood correctly, there is a group named generice-app-admin-users still active? If that is the case, you would: * Go to Settings -> User management * Click on Groups * Locate the needed group and click on "Delete group"

Welcome to the community @Margarita ! Please refer to this page here: https://community.atlassian.com/t5/Confluence-questions/Can-t-add-further-members-to-free-account/qaq-p/2568781

Welcome to the community @BHarak ! The question here would be, what metrics would be needed in order to measure this? The closest answer to your question is using reports. I assume that you are using Scrum, since reports would be the most relevant for these types. Closest here would be a burn down chart.

Hello @Santhosh Raj Yes, customers get the access to the AI once it gets implemented to the Slack channel. When this has been done, customer asks a question, a ticket is automatically being created in a service desk project. Also, you need to create a workflow on which will virtual agent answer the questions and solve the…

Hello @Noa Tsruya For a specific issue type, sadly there isn't. On the other hand, for blocking the users after the status is done, you can use workflow properties, more specifically: jira.permission.edit.denied Steps: * Create a group of users that you don't want to be able to edit * For transitions that are leading to…

Welcome to the community @Jose Soares ! You were experiencing this and other Trello users, since trello was down for 2 hours. It is fixed now and working good.

Welcome to the community @Roni Mondal ! You got this notification since trello was down for 2 hours, it is up and running now.

Welcome to the community @Yasser Mohammed Ouda Salem Trello was down for some time, but it is now fixed and running again.

Welcome to the community @Daksh Jain [i] ! There isn't a limit on how many labels that can be included. Since it's cloud and is being hosted by AWS, which provides smooth performance. On server is a different story because everything goes through the database (SQL one). In short, no there isn't any degraded performance.

Disregard my link please it was related to a different question. When you click on "update the customer access settings":

Hello, have you checked your "Customer access" option within your service desk project: https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/

Also there is this page: https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/