Nikola Perisic Community Champion

Hi @Bill Sheboy , Oh...I wasn't aware of this. Thanks for jumping in. BR, Nikola

Welcome to the community @Todd Mirkin ! The workaround would be to restore these boards, unstar them then delete them again. To find the deleted boards: * Navigate to "Settings (cog wheel)" -> System -> Dashboards (Under Shared items) * Check the "Show dashboards moved to trash" - Jira will delete this boards automatically…

Hello there @Kelly Verhaeghe ! By default in Jira Service Management, there are no roadmaps in here. I've also looked into the app called "Roadmap & Idea Portal for Jira Service Management" which requires you to have an account with them. You can try settings this application, make sure that your roadmap is set to be…

Not a problem @snatarajan ! Cheers, Nikola

Hello @Mohammad Hariri , I am using Postman to make the API calls. You would need to go to the Authorization page: Then you would need to choose the "Basic auth" from the dropdown menu. After that do the following: * For the username enter your email address that your Atlassian account is associated with (this counts even…

Hello @Dennie Carter , This a default pie chart in Atlassian, and there is no option to edit the colors of the each part. Testing results from other chart like applications: * Charts.js - app is not functioning properly * Quickinsights - doesn't give the option to add a macro within a page when you search for it * Custom…

Hi @Andreas Graßer Yes, I see it now. From my side it is working as intended. I added a label for Atlassian folks to see about this as well. Because this seems like a bug. Also, more questions: * Which browser are you using? * Is this happening in the incognito mode as well?

@Olexandr Babych I see, let's see what the others from the community think about this.

Welcome to the community @snatarajan I tested with Postman, and these are the results: This is for the first url from Postman. Check your Postman "Authentication" window, make sure that you use "Basic auth" where your password is the Jira API key. For the second url, I was also able to fetch the data: Make sure that in…

Welcome to community @Manuel Sanmartin Can you please post a picture of the ghost tasks? Please blur everything related to your company.

Yes, there is. Below the dropdown for selecting the channel access click on the link "Update the customer access settings". You will be presented with this screen: Check the box that says "Customers can access and send requests from the portal without logging in"

Hello @Andreas Graßer Sorry to hear that you are experiencing this issue. The search field for the board works if you start typing even a letter that generates the issues containing that specific letter, for example: This shouldn't be happening, since the search results are based on the keywords that you enter and will…

Hello @Evert Morren Atlas Admin To achieve this, you need to: * Got to Project Settings -> Customer permissions * Change the channel access from Restricted to Open This will allow anyone to access the portal, but they will be asked to enter their e-mail address.

Hello @Osama Al-Areky ! Yes, this is possible if you are using the Jira Software premium plan. The premium plan will allow you to add more issue types to show on the Timeline except Epic. Epics are enabled by default and cannot be disabled. This can be achieved by changing the Issue type hierarchy after you have the…

Hello @Sam Huawey , This can be accomplished by automation rule. For example: Breakdown: * Trigger - Issue transitioned to "Done" * Condition - if the Report is not empty, Creator will never be empty * Action - Send email - Reporter (since from the request it was asked to inform them when the issue is resolved) For example…

Welcome to the community @Amal P ! When you say "meeting and grooming", what exactly do you mean? Time spent on a meeting and time spent on the backlog grooming.

Hello @Alessandro Barbieri ! By default, there are no options to export the reports or dashboards to Excel. However, there is an app on the marketplace called: Advanced Export (it is a paid app that costs 1$ per month) When you download it, you would need to: 1. Click on the "Create export" 2. Type "Fix versions" and click…

Sorry,my bad I meant:https://trello.com/pricing There is no default number of subscriptions needed by the way.

Welcome to the community @Vivienne Errington-Barnes I believe that you are refering to the plans that Jira is offering: https://www.atlassian.com/software/jira/pricing

Welcome to Atlassian community @Avinash Vellori Currently, there is no option to look for labels rather than finding them within the search option for issues. You can use an API to fetch the labels: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-labels/#api-group-labels

Hello @Caleb Park This is really an interesting question. But sadly,there is no option to create something like this currently.

Hello @Harjaap Mann This would be ideal to have the Insight feature in Trello, like Jira has where you can actually see the active and inactive users. Sadly this does not exist in Trello.

Welcome to the community @Sander Groenink Your may reference to this page: https://community.atlassian.com/t5/Jira-Service-Management/Filter-Affected-Services-field-results-per-JSM-project/qaq-p/1924621 Hope it finds you helpful. BR, Nikola

Hello @Olexandr Babych For exporting users, within the User management that is a native in Jira, you can use the "Export users" option, where you can export it by: From your request, this option covers it all.

Hello @Reliant Community CU Try using the incognito mode, are more users affected by this issue? Do try again by refreshing the page and start typing again. If this issue persists, raise a ticket for Atlassian.

Hello @ckarydaki For onboarding your clients, you may want to refer to this page: https://community.atlassian.com/t5/Jira-Content-Archive-questions/How-to-set-up-Onboarding-using-a-Jira-Software-Kanban-board/qaq-p/1441630 For the clients to track the progress of the tasks, there are few ways: * Visual way - setting up a…

Hello @Kelly Verhaeghe Sadly timeline is not available for JSM.

Hello @Rahamathulla.Abdul , There is not an option to send the mail to the Jira users since it can be done only within Confluence. The automation rule should look like this:

Hello @Kunwar Vaibhav Singh , This indeed strange. Have you faced this issue before? Is this also happening in the incognito mode? Also, captcha is showing for the unusual activity from that specific IP address. This is according to Google. Now, for the Atlassian, it may have this behavior appearing as well - but this is…

Welcome to the community @Fernanda.Casagrande1 ! You should contact your organisation admin to check their payment details, since they have the permissions for admin.atlassian.com BR, Nikola