Nikola Perisic Community Champion

@박성민(학해) Ah my bad, sorry. Currently, this is not possible as the width has a fixed size. I've tried doing this from my side, but there aren't options for the customers to be able to adjust the width size. Also, there are no apps that can do this customisation.

Hello @Fabio Alves Sadly, Atlassian Intelligence supports English answers for now. Even if you try to set your Confluence in a different language from your personal settings, AI will give you the answer in english still.

Hello @박성민(학해) Can you post a screenshot of the issue that you are having (blur all of the info that you don't want to be shown)?

Hello @v-mchette You may want to refer to this page here: https://community.atlassian.com/t5/Jira-Service-Management/API-responses-suddenly-missing-emailAddress-field/qaq-p/1125871

@Kristian Klima Yeah...maybe we can make a new request? :)

The blank issue can be found here: https://community.atlassian.com/t5/Trello-questions/macOS-Trello-app-shows-blank-screen/qaq-p/1735534 It says that it could be due to the DNS.

Hello @Dernei Róbert There aren't any installers for the macos version of the system. Alternatively, you can use the web version of the app and create it as a macOS application. Refer to this link: https://community.atlassian.com/t5/Trello-questions/Trello-macOS-Download/qaq-p/1003350

I see, so this is the custom field that you have created. Have you created your custom field to be "Select List (multiple choices)"? Example:

I added additional tags for wider visibility.

Understood. I have the rate limiting for API, but this is more blocking the users to use the API at all. I would see what others from community think about this.

Welcome to the community @Alireza Esfandyari ! Databases are still in the closed beta version, and Atlassian is releasing improvements almost every day. It really depends on the roadmap that Atlassian is releasing, you can also check out their roadmap for Confluence…

@Uncleweb I am using Postman as well, and for authorization I am using the Basic Auth. Are you using the same auth type?

Welcome to Atlassian community @Bibek Patro ! Instead having the save draft now there is the "Close draft" option that automatically saves your page as a draft without publishing: The result:

Welcome to the community @Uncleweb ! Which app you are using? Postman? Are you also using a programming language to fetch data? Make sure that for your username you use your email and for the password that you are using the Jira API token.

Welcome @Marius Schwab ! To find out who is the project admin, you would need to go to project settings -> project lead option. Now when you say to fill out the field with another company name...what exactly do you mean? Do you want to change the name of your current project?

Sadly, there is no option to give to split the issue. You can only add new child issues to the given one (by default it is Epic - but you can configure the issue hierarchy, just like from the image)

You can apply for the free trial of the premium version of Jira and raise a support ticket then. Also, you can cancel this trial after you got your answer.

Welcome to the community @Nicholas White ! Sadly, Atlassian has stopped giving the support for the server instances. Alternatively, if you have a cloud instance - in here this is the paid version in order to get the support for your instance, you can refer to Atlassian about this issue. This is the only way that you can…

Hello @Sergei Berezin Sadly, there is no option like this in Timeline: Also, there isn't an app that actually does this as well.

Welcome to the community @Gabriele BOERIS ! A lot of users were facing this issue, and 90% this is not even related with the notification settings. The problem: your email is probably on the supression list in Atlassian where you are blocked of receiving the notifications to the email. You should contact the Atlassian…

Hello @Jira Admin , I found this article: https://community.developer.atlassian.com/t/updating-value-of-system-field-in-jira-cloud-through-rest-api/45616 Let me know if it helps you out.

Ah correct, I see the tags now that it is meant for the data center. For this you should be contacting the sales team, which could be found in here: https://www.atlassian.com/enterprise/data-center/jira/service-management

Hi @Ritesh Khatri , no worries. The architecture of Atlassian Cloud could be found here: https://www.atlassian.com/trust/reliability/cloud-architecture-and-operational-practices#tenant-provsioning-and-lifecycle Now, since it is being hosted by AWS, I believe that the storage is S3 buckets. Also, Jira doesn't have a…

Welcome to the community @Ghassan Alkhatib ! Jira Service Management is perfect for customer support. You can even create a project that has the customer support template in it. Also, if you don't like the statuses you can create your own and even customise them. Now the question is how many agents do you have? For free…

Hello @Renny Jacks I believe this is what you are looking for: https://www.atlassian.com/trust/security/security-practices#business-continuity-and-disaster-recovery-management This is only part of the Atlassian security practices, you can browse on that page more for the information you are looking for.

Hello @Mathavan Incident management has queues for agents when an incident was actually raised. Also: You go to Features -> Incident Management Also to find more information you click on the "Learn more about incident management" . You do not have a defined workflow for incident management. Instead, you should create a new…

In their official documentation it doesn't mention anything about the performance. Therefore, you might need to contact their support, since this is tied to their architecture where there is not much information. Link: https://jira.getxray.app/servicedesk/customer/portal/2/user/login?destination=portal%2F2

There is no limitation on how much wrong passwords you can enter.…

Well in that case, you should write to Atlassian to take a look when this email was on the supression list, since they have access to these logs.

I believe this is something you are looking for: https://confluence.atlassian.com/jirakb/emails-are-not-processed-into-comments-or-new-requests-in-a-jira-service-management-project-1209869276.html