Nikola Perisic Community Champion

Hello @Matus Klaudiny , Sadly no this is not possible as per the API request you get the sla for a one issue. This would be a great request to be asked in here: https://jira.atlassian.com/browse/JRACLOUD-39926?filter=98703&jql=project%20%3D%20JRACLOUD%20AND%20resolution%20%3D%20Unresolved%20AND%20text%20~%20%22SLA%22

Hello @Eric Haas You can do this by selecting the method of queries: Based on a JQL query you can define the color of start and the end dates.

Sadly no, this cannot be changed per project, it reflects to all of the projects

Also I have found this page: https://community.airtable.com/t5/development-apis/i-want-to-create-a-confluence-page-from-airtable-i-have-no-idea/td-p/152174

I agree with you. It isn't showing for me at all, which by documentation, you should be able to see the page right away. I also tried to embed it is an iframe, it refuses the connection:

Hello @Pierangelo Repetti Yes, the order can be changed. To do this: * Press a dot on your keyboard and type Resolutions (much faster way) * You will be presented with this screen: 3. Use the arrows within the Order column to move them up and down - for example Done was first, I clicked on the down arrow and it moved down

Welcome to the community @Quique García ! Interesting indeed. What I have done is, I have logged in directly to the Airtable site, created an app and a form: I also have copied the link directly to the Confluence: Link can be accessed, which leads directly to this page (first picture).

Welcome to the community @evgenii.kolomoitsev ! This looks good, what concerns do you have?

Hello @yanivlt From my experience I can tell that for the sprints, usually I would use a Release Burndown chart, assigning the tasks to the teams using the Jira normally (regular process of assigning issues). For the workload, I would also use a workload pie chart dashboard (seems more intuitive), as I can filter out by…

This article might help you out: https://community.atlassian.com/t5/Jira-Software-questions/How-to-call-external-application-REST-API-from-Jira/qaq-p/1151173

Welcome to the community @rnaray43 You might need to check out this page right here: https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-request/#api-rest-servicedeskapi-request-get I believe this is the example that you are looking for: requestFieldValues": [ { "fieldId": "summary", "label": "What do…

Hello @Spruha Shah Try this query: issuetype in (Task,Epic,Story) and issueLinkType = "blocks"

Ah...that's the case. Well, first check if you can access the settings (cog option) and then User management. I've added an Atlassian tag for folks to help you out regarding this issue.

Hello @Barrie Walker This app should be a system app now. Try going to the Managed Apps and then filter out System Apps and try to find the JCMA app.

Welcome to the community @Sergiu Ionut Florean ! You need to have permissions to access the Atlassian administration first. Then you need to go to the User Management, then go to the user, click on the three dots and click on the "Assign the organisation role"

Hello @Nikos Vlachos For Jira, users need to have a license seat in order to see the issues. For Jira Service Management customers do not need the license. For Jira Software, users need license. Now to answer your question: Yes, you can limit the users to only see the project by adding them to a project role or even a…

Welcome to the community @julia casagrande ! You might need to refer to this page: https://community.atlassian.com/t5/Atlassian-Account-questions/Where-to-find-data-on-users-deactivated-date/qaq-p/1462954 Scroll down to Mike Shkolnik's comment. Let me know if this helped you out.

As for the API case, the only result you can see if the user is active or not - no dates, sadly. Also, you can check this page: https://community.atlassian.com/t5/Atlassian-Account-questions/Where-to-find-data-on-users-deactivated-date/qaq-p/1462954 In summary: You can use the audit log to see when the user was…

Hello @Paul Madison Have you seen this page: https://developer.atlassian.com/cloud/admin/user-provisioning/rest/api-group-users/#api-scim-directory-directoryid-users-userid-delete Also, you can check this page as well: https://community.atlassian.com/t5/Atlassian-Access-questions/Delete-Disable-a-user-via-API/qaq-p/1827544…

Welcome to the community @Samuel Imafidon ! * Can you post a screenshot of the issue? (blur out the things that you don't want to be seen here since this is a public site) * Check with whom the filter of the board has been shared with:* Three dots -> Configure Board -> General -> Shared with * Has the user been added to…

I see, have you removed all "all transition"?

Welcome to the community @apcarballo ! I understand your problem here. Let me add a tag for Atlassian folks to see and to help you out.

Welcome to the community @Patrick Erth From the pictures that I see, for the To Deploy you have the transition of All, which allows to insert to deploy from any other status. To solve this you would need to uncheck the "Allow all statuses to transition to this one" from your workflow:

Hello @BKT Helpdesk In order to limit this: * Go to the Project Settings * Navigate to the Customer notifications * Toggle off the Request created notification and save the changes

Sure, first you need to check your workflow. * Project Settings -> Workflows * You need to edit the workflow by clicking the pencil icon, choose Diagram * You should be having a status of Done within your workflow - now there are two options:* If you have transitions which are the arrows between the statuses where the user…

Yes, but the issue will show the same resolution if is either solved or rejected.

Hello @Batrak Daria You have the status of "Done" and you also have resolutions, which are different than a status. Resolution can be set using the post function in your workflow, where for example you can set that when the issue is transitioned to Done to show a Resolve Issue Screen - this will give an option to users to…

Hello @Cash Coyne There isn't a direct way to get the rule owner. Also, there is no API that can fetch this data. Workaround would be to create a group for example automation-rule-owners and put all of the users (if there are more admins) to be the part of this group then to CC them. Otherwise, there is no other way.

Hello @Rob ten Kroode Since this is a JSM project, is that user a service agent or a customer. JSM free version is limited for 3 agents that you can use. Also, you can reference to this page right here, where one of the users had the same problem:…

Hello @Sushant Verma You can directly invite the user to join your site: * User management -> Invite users For Jira Service Management, you want to choose Customer as a product role. When this is done, you need to give them the access to the project as customers. To do this: * Go to your service management project and…