Valeriia_Havrylenko_SaaSJet Atlassian Partner

@Sampath In Jira, the Time in Status reports are not available as an out-of-the-box feature or JQL. Therefore, you can only achieve this by building your own code or using apps like Time in Status.

Hi@ @Sampath 👋 You shared a screenshot of the Time Between Statuses add-on, but some of the filtering tools for Data Center version are still in development. As an alternative, I recommend trying the Time in Status add-on, which was also developed by my team. Our support center can try to help you install it for the server…

Hi @Leslie Fobi At this moment in the Sprint Report, none of the users can remove workload from the summary dashboard in Jira. It is not supported currently.

Hi @Tarieli Gvritishvili If you want to get date last time issue was transitioned to In Progress, try using the Status Entrance Date report in the Time in Status (developed by my team). I hope you find it useful.

Hi @Hajar Shalaby 👋 You can track the actual time spend on the task with Time in Status, which starts when the developer working on the task and stops tracking after the working day ends. 1. The Assignee time report will notify you of how much time each Assignee spent on each task. 2. With the Pivot table view, you can…

Hi @Jackie hardy 👋 If you want to keep an closer eye on your agents performance you can also try this two solutions: Check the SLA Time and Report app and choose In Progress as the Start condition, and other statuses as the Pause condition. You can also view it on the ticket panel. You can change the status of the ticket…

Hi @Dane Kantner ! If you're experiencing an error with the add-on, could you please provide a screenshot so that I can better understand the issue and assist you effectively? Although the update should happen automatically, there might be instances where manual intervention is necessary to ensure that all configurations…

Hi @Mahmoud Yaseen 👋 Welcome to the Community! Another way can be through gadget in add-on such as Time in Status. You can display dashboard in Jira that shows tickets that change from 'Testing' to 'In Development' and the developer who was working on these tickets by List View or Chart View. Also you can display data in…

Hi @Nithin Ammisetty 👋 Do you currently use any third-party apps to track status changes? If not, I recommend trying the Time in Status add-on. It allows you to monitor the time tasks spend in each status on your board. Our team developed this add-on. Time in Status enables data export to CSV and XLSX files. The following…

Hi @Camille DeGuire 👋 You can get gadget that will display the number of issue count changed to status "resolved" per week with Time in Status. Just simply: * Choose the report type * Filter issues: Resolved This week Enjoy your report : If you have team up to 10 user add-on is free for you, also you have 30-day free…

Hi @Marquis Harris To effectively set business hours and exclude holidays, consider using the Time Between Statuses add-on. This add-on is designed to accurately calculate time metrics, such as first response time and resolution time. To specify the hours and days when these times should be included and exclude holidays,…

Hi @Prajakta Marotkar 👋 Welcome to the Atlassian Community! We have use case for this: How to get the Issue Age data? And if you prefer using a marketplace app, you can try Time in Status. Add-on is available both for Cloud and Data Center. You can visualize the aging of tickets according to the no. Of open days and…

Hi @daniel.ouyang 👋 Welcome to the Atlassian community! You can do it with Time in Status add-on. Just simply: * Choose the Status Entrance Date Report * Filter issues by created, updated, resolved and apply date and time ranges * Enjoy your report in table, chart or dashboard view 🥳 Table view: Chart view: For more…

Hi @Christophe Blasutto There's a known problem in Confluence. I've raised a bug request for this. Your help with this bug request would be appreciated. In the meantime, using the Jira legacy option from the insert dropdown on the Confluence page has helped fix this. It's a workaround for now. Could you please accept the…

Hi @Chris Leonidas 👋 Welcome to the Atlassian Community! Specifically for calculating different time metrics, you can try Time Between Statuses add-on. Here, you don't form statuses in a status group so much as transitions between them. You can also set up highlights of values that exceed the permissible level, and in this…

Hi @Elliot burnett 👋 You can achieve it with marketplace app such as Time in Status. With Time in Status you can display the pie chart with all done tasks. For this simply: * Click to chart view * Filter issues by Resolved Pie chart will open as a default chart but you can also display your report in area, column or…

Hi @Elena Lurye 👋 Yes, it is possible with Time in Status. To do this, just select "Time in Status Report" and then choose the assignee. Also, you can sort your issues by longest or shortest time in either Status or Status Group by clicking on Status or Status Group. Also add-on has a 30-day free trial version and free up…

Hi @Scott McDonald 👋 Yes, app accommodate that scenario with Time in Status. For this you simply: 1. Create a Status Group with active statuses called "Cycle time," including "In Progress" and "On review." 2. Create another Status Group named "Lead time" with all statuses. Easily compare two status groups: Also you can…

Hi @Iris Ayelin 👋 Unfortunately, there is no way you can find with native gadget, but you can achieve it with marketplace app such as Time in Status. With Time in Status you can display the average resolution time on the dashboard by List View. Also you can display the average resolution time on the dashboard by Chart…

Thank you ☀️ We are waiting for the ticket. I have passed all the information to the team, your application will be in the acquisition for the solution Have a nice day 😊

Hi @Christian Jordan 👋 Cycle times that include linked issues are in our features requests. But now you can calculate lead and cycle times precisely with Time in Status add-on. To get total duration, all you need is to: * create a status group; * choose statuses; * click the "Save" button. Add-on has 30-days trial version,…

Hey @leigh.villahermosa 👋 I'm Valeriia, marketer for the Time in Status add-on. It looks like you've set up your columns correctly. However, there might be an issue with how the transitions are being recorded or interpreted by the add-on. We need more information to solve this issue. It's better and faster to reach out to…

Hi @Ali Raza 👋 There is no built in solution such "Number of days in same column" in Jira. For see for how many days tickets were in same column, you can try Time in Status. For this simply: * Select Time in Status Report * Choose Time Format 3. Enjoy your report 🥳 For more in-depth data analysis, you can create reports as…

Hi @Eran Roiter 👋 There is no built in solution such 'time in status' in Jira for this. For capturing the total time a ticket spends in specific status groups, you can try Time in Status. For this simply: * Select Time in Status Report * Filter by JQL like project = "name" and issuetype = Task * Filter issues by setting…

Hi @boefje666 In Time in Status, you can easily add or remove On Hold, Test, and Review statuses from the calculation in Status groups 😌

Hi @stephan_lewis 👋 You can do it with Time in Status pivot feature. For Tim and Robert summary is not open, so you can see sum of SP, for Mykola you can see SP for his each task. But primer propose of Time in Status is showing how long an issue has been in each status, assignee or group. With our add-on, you have the…

Hello @Thatiparthi Venkatesh 👋 I have an article for you Reporting capabilities in Jira Data Center. Also you try out Time in Status add-on (Data Center version) You can easily measure average time in status view with the Time in Status add-on. Simply select the Average Time report, apply relevant filters and get the ready…

Hello @Tanuja.bhosale 👋 and welcome to the community! I have 2 add-ons for you :) First one is SLA Time and Report. You need to create a few goals and set different times. For example, if you need to notify the responsible employee after 75% of the time spent, create two goals, 8 and 6 hours, and set a type of notification…

Hi @Consuelo Nicoli 👋 Welcome to the community! For your needs I would recommend trying out our another add-on Time Between Statuses. The add-on is specifically designed to calculate dates between two Jira columns. You can also set up highlights of values that exceed the permissible level, and in this case, you can receive…

Hello @Hans van Rijsewijk 👋 For those of you looking for an add-on, I recommend trying out Time in Status With the Time in Status report, you can get the duration the issue has been in each state and with the Status Entrance Date report, you can obtain the dates of each transition. Add-on has a 30-day free trial version…