Valeriia_Havrylenko_SaaSJet Atlassian Partner

Thanks for the offer! ACPP-420 Managing Jira Service Projects

Hі @Mallikarjuna Try this: status changed from ("A","B","C") to ("X","Y","Z") That workʼs for me :)

@Asad Happy to help! I noticed from your tag that you are using Cloud services. Add-on comes with a 30-day free trial and is free for up to 10 users, even after the 30-day trial period. Cloud app pricing overview: Team SizeMonthly per user Up to 10 (Flat fee) Free 11-100 USD 1.15 101-250 USD 0.75 251-1000 USD 0.20…

Hi @Asad 👋 If you're thinking about installing third-party add-ons, check out Sprint Performance Report in the Time in Status add-on that allows you to track estimated vs. logged hours for each sprint without needing to dive into individual tasks. By leveraging the Sprint Report, you can: * Estimate vs. Logged Hours…

Hi @alessandro_romolo_e 👋 If you're thinking about installing third-party add-ons, you might want to check out Time in Status The Time in Status add-on lets you count the number of days in a column. You can easily view this information directly on the board by creating a custom field. You can also book a live session to…

Hi @AgileHappyLearner @Kieran Williams 👋 We've noticed that at times, two Jira reports show different data. One scenario we've observed is when you remove an issue from a sprint and then mark it as resolved. One report counts it as resolved in the sprint, while the other does not. Please check if this is the case. Also, if…

@Teresa_DevSamurai Thank you! 

Hi @Ricardo Amorim 👋 It seems like you are using Time in Status. Business Days are linked to the calendar configuration. The issue might be due to an unset calendar. Please verify the Time Zone and Work hours in your Calendar. Also here is documentation on Work…

Hi @Development If you are interested in receiving a weekly email per assignee with time in status or time to assignee data, you may find this article helpful: https://community.atlassian.com/t5/App-Central-discussions/Time-in-Status-email-notification/m-p/2567085#M3088

Hi @Julien Béchade If you are interested in receiving a weekly email per assignee with time in status or time to assignee data, you may find this article helpful: https://community.atlassian.com/t5/App-Central-discussions/Time-in-Status-email-notification/m-p/2567085#M3088

@Stephen_Lugton Thank you! I am happy to share knowledge :)

Hi @Annu Satpute We're drinking our own champagne with Time in Status and Time Metrics Tracker. These apps enable us to track time spent on tasks, set KPIs, and gain insights into workflow efficiency. In the marketing department, we are using Time in Status for monitoring campaign progress and the time spent in each task…

Hi @Peter Walowen 👋 If you're thinking about installing third-party add-ons, you might want to check out Time in Status. This add-on helps you track both actual and planned hours, and you can generate reports that link to epics for deeper insights. With this add-on, you can analyze how long a ticket spends in various…

@Sari Kachorovsky Great point, thank you! The add-on now only displays unanswered mentions, so your gadget will show you only necessary comments. But the filtering feature is already in our roadmap :)

Hey @snehil.mishra 👋 The Control Chart is available only in Company Managed Software projects at this time. Here is the change request to add the report to Team Managed projects. You can vote and comment on it. https://jira.atlassian.com/browse/JSWCLOUD-20651 For Team-managed project reporting, you may want to explore…

Hi @Someswara Kudumala 👋 Welcome to the Community! As mentioned by @Eduardo , you can't accomplish this using Jira's built-in solution. If you consider installing third-party add-ons to help, try out Time In Status add-on. You can easily get Dashboard that shows how long has an issue lying with this status (right gadget)…

Hi @Sampath 👋 Unfortunately, this can not be achieved with JQL, but you can grab this data from issue changelogs using Jira Rest APIs, or you can make your own custom fields and set up Jira automation to fill those in. Also, if you consider installing third-party add-ons, try out Time In Status add-on. 1. You can get…

Hi @Jenny Piléus 👋 As @Teresa_DevSamurai mentioned, the Control Chart is a great built-in Jira tool that shows cycle time for issues but is limited to a single project. If you open to third-party add-ons to help, you can try Time in Status developed by my team. One of main purpose of the add-on is creating a cycle time…

Hi @Amanda Britton Unfortunately, Jira's built-in filters and JQL do not support searching for mentions directly within comments or issue descriptions. However, there’s a solution that can help you manage this more effectively: the Mentions Dashboard for Jira add-on. With this tool, you can easily track mentions in tasks…

@Bill Sheboy thank you for your attention! I've already fixed my mistake.

If you're seeking an easier alternative to JQL and want to view mentions on dashboards, give Mentions Dashboard for Jira a try. This add-on is designed to help you keep track of mentions you haven't responded to yet, or those where you've mentioned your coworkers and want to see if they've replied. Add-on developed…

Hi @Michael Robinson 👋 I understand your need to filter issues based on where you've been mentioned—unfortunately, Jira’s built-in filters don’t support this functionality directly. However, there is a solution that can help you achieve exactly what you’re looking for. You might want to try the Mentions Dashboard add-on,…

Hi @jira_admin_cu 👋 It sounds like you're looking for a way to efficiently track when a user is tagged in Jira comments, which can definitely be tricky to manage within the standard dashboard setup. To address this, you might want to consider the Mentions Dashboard add-on. It’s designed specifically to solve this issue by…

@Paula.Murphy always happy to help 😌

Hi @Paula.Murphy 👋 I am Marketer of Time in Status Here is documentation on how to add TIS to cards: https://help.saasjet.com/tis/custom-fields-effortless-time-tracking-in-status You can also book a live session or contact us at Support - we'll help you set up Time in Status. I hope you find this helpful 🚀

Hi @Whitney Nicholes , as a marketer, I love seeing how different teams maximize productivity in Jira with apps. Two of my favourite tools are Time in Status and Time Metrics Tracker. These apps enable us to track time spent on tasks, set KPIs, and gain insights into workflow efficiency. In the marketing department, we are…

 Hi @Selva Praveen Elango 👋 You can use the reporting features of Time in Status to monitor the time spent on each story and sub-task. With add-on, you can track the time spent in each workflow status for all issues, including stories and sub-tasks. This helps you see how much time has been logged or spent in each status…

Hi @Christian Coleman 👋 Thank you for reaching out to Time in Status support. I'm copying the answer here for other customers as well. Currently, it is not possible to access this functionality within a business-type project. However, you can create a board on a software-type project and set the project you need in the JQL…

Hey @jriccardo 👋 When it comes to the Time in Status, this add-on tracks the time for tickets across all statuses, not just closed or resolved ones. This means you can capture time spent in any status, whether a ticket is active or in progress. You can analyze how long a ticket spends in various stages of its workflow,…

@M Amine Many thanks! 🧚☀️