Valeriia_Havrylenko_SaaSJet Atlassian Partner

Hi @Lori Benowitz 👋 If you consider installing third-party add-ons, option for you can be Time Metrics Tracker. The add-on is specifically designed to create reports when the issue moves from the one status to another. You can set up highlights for values exceeding the permissible level and receive issue and email…

@Jakub Koc Thank you for suggesting Time in Status !

Hi @Mar 👋 Іf you consider installing third-party add-ons to help, you can try Time in Status that helps to get the count days per Status. For this just: * Choose Time in Status report and sort by project (assignee, sprint, any JQL etc) * Filter Issues by preferred time * Get your report! You can also book a live demo -…

Hi @Sean Duffy 👋 Welcome to the Community! If you consider installing third-party add-ons, option for you can be Time in Status. You can get various real time reports with add-on. To get average days aging was on a give date just * Choose Average Time Report * Sort by Project (Assignee, JQL etc) * Filter issues based on…

Thank you @Yatish Madhav! Don’t hesitate to reach out if you have any questions or need further advice on task management strategies. Always happy to help! 😊

Thank you so much for your inspiring words @Janice 🌟 Your message really resonates with me, and I deeply appreciate the reminder to take a step back and reflect on journey. One piece of advice I'd like to share with Atlassian tools users is to embrace automation in workflows. Tools like Jira and Trello offer features to…

Hi @Graeme Doyle 👋 Welcome to the Community! If you consider installing third-party add-ons, option for you can be Time in Status. You can get various real time reports with add-on. To get cycle time (total duration) just choose right statuses for calculation and you will be all set! Add-on developed by my team. You can…

Hi @Maria Dias 👋 Welcome to the Community! If you consider installing third-party add-ons, you can try marketplace add-ons. One if them is Time In Status add-on. 1. You can track time when working on tickets with Time in Status report. It shows you how long tasks were in each of the workflow statuses. 2. Also the Assignee…

Hi @Christopher Bell 👋 Welcome to the community! For your needs I would recommend trying out our another add-on Time Metrics Tracker. The add-on is specifically designed to get a report that shows the delta between various date and time fields. You can also set up highlights of values that exceed the permissible level, and…

Hi @Henry Chad Apale 👋 Welcome to the community! For your needs I would recommend trying out Time Metrics Tracker. The add-on is specifically designed to create reports like SLA, Issue Age, Cycle Time, Lead Time, Response Time (Time to first response), Resolution Time(Time to Resolution). You can set up highlights for…

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Hi @elle fortner 👋 Welcome to the Atlassian Community! If you're looking for time to resolution metric try out Time Between Statuses add-on. You can also set up highlights of values that exceed the permissible level, and in this case, you can receive issue and email notifications. Add-on developed by my by SaaSJet team.…

Hi @Natalie Mason Welcome to the Community! Yes, it is possible in Time in Status add-on. For this just filter by JQL. For example: issuetype = Bug and project = "SLA & CT Line" or issuetype in (Story, Bug) Hope it helps 😊

Hi @Natalie Mason Yes, it is possible in Time in Status add-on. For this just filter by JQL. For example: issuetype = Bug and project = "SLA & CT Line" Hope it helps 😊

Hi @Swetha Dilip 👋 Welcome to the Community! If you consider installing third-party add-ons, option for you can be Time Metrics Tracker | Time Between Statuses. You can get various real time reports with add-on. To get total duration, all you need is to: * create a status group; * choose statuses; * click the "Save"…

Hi @Thomas Pleli 1. --> can I also choose from a Keyword? Yes, you can do by JQL search 2. --> Can I also see if an issue was circulating back and forth in the workflow: e.g. rework after a QS? It is also possible by Transition Count or Status Count Reports 3. --> Could I also see in that case exact time for these extra…

Hi @Thomas Pleli 👋 Welcome to the Community! If you consider installing third-party add-ons, option for you can be Time In Status. You can get various real time reports with add-on. Іdentify the loops in the workflow in a few clicks. For this just: * Choose Project, Assignee, Sprint etc. * Filter issues by Time Ranges *…

I stumbled across this discussion and couldn't resist sharing my fav Dad Joke 😁

Hi @Danielle David 👋 As @Aron Gombas _Midori_ said the "time spent" value is stored internally as seconds and is exported without any transformation. Alternatively, Іf you consider installing third-party add-ons to help, you can try Time in Status developed by my team. In add-on for exporting data in Hours/Mins simply: *…

Hi @Vipin Kumar 👋 Welcome to the Atlassian Community! You might have to create your own solution or use a third-party app to access this data. So if you consider installing third-party add-ons to help, you can try Time in Status developed by my team. The algorithm for excluding weekends when calculating the TAT for an…

Hi @Kevin Jackey 👋 If you're thinking about installing third-party add-ons to help, try out Time in Status. To generate a monthly report showing the count of particular status changes by assignee, just follow these steps: * Choose "Status Count Report" * Filter by assignee * Adjust the report by choosing time and date…

Hi @Jake Norton 👋 Welcome to the community! If you consider installing third-party add-ons to help, you can try Time in Status. With it's 7 types of status reports, you can easily track SLA without admin permission * For this just easily create Status Group like Cycle or Lead time. Also add-on able to present data as…

Hi @Farhan Sheikh 👋 Welcome to the community! For such an aim, my SaaSJet company has developed Time in Status. With it's 7 types of status reports, you can easily track: * the Issue Age, * the time in status data, * how long it takes each assignee to solve the issue, * Cycle and Lead time for each Jira issue; * Present…

Hi @David Jackson 👋 Welcome to the Community! If you consider installing third-party add-ons, you can try Time In Status. One of add-on feature - Sprint Performance Report offers helps you monitor the progress and performance of the completed sprint, enabling well-informed decisions. The completion rate is a metric that…

Hi @Stella Mariz R_ Calleja 👋 Welcome to the Community! If you consider installing third-party add-ons, option for you can be Time In Status. You can get various real time reports with add-on. Get updates from the tickets that the developers have worked on for each day in a few clicks. For this just: * Choose Project,…

Hi @Verena Kunz-Gehrmann That's in the settings: Click your profile -> Settings (top right corner) (or go to /wiki/users/viewmysettings.action). Those settings are specific to Confluence. Hope this helps!

Hi Paul, Are you currently using any third-party add-ons to generate this data? If not, would you be open to exploring a third-party solution?

Hi @Steve Farrand 👋 Certainly! Here are the steps to use Time in Status: 1. Simply filter the issues by using JQL with a query, for example: issuetype=bug and project="IH Line" You can replace "bug" with "task" or "subtask". Also, I included "project=" to calculate the average time only from a specific project. If you do…

Hi @Ignacio Iglesis López 👋 Welcome to the Atlassian Community! If you're looking for time to resolution metric try out Time Between Statuses add-on. To get report like this simply define the statuses in your Jira workflow that represent the beginning and end of the resolution process. You can also set up highlights of…

Hi @Ana Luiza Chagas 👋 I am product marketer of the Time In Status add-on. For this just * Go to Columns * Unpin unnecessary statuses (and Status Groups) * Click "Save" You can book a live demo - we'll show you the application inside out and answer all your questions. I hope you find this helpful 🚀