Jehan Bhathena Community Champion

Hi @Niamh Hogan , The option is available at my end under Validators and Conditions : You might want to check the Field configuration to see if the field isn't Hidden.

As most documents/blogs suggest, the Kanban board is more for view-ability and not for restriction. Didn't find any way to add a restriction but I can suggest a workaround where you can send a mail to a set of people if the limit is breached. Below is my theory: * Using…

Hello @YeonJeongMin , I'm not too sure of the use case you're mentioning, but in my view, when we create a FORK, we are essentially drifting away from the main repo, unlike branching. Since Jira doesn't track FORK by default you can perhaps build a custom solution around this. In theory, you can trigger a webhook from…

Haven't used Xray much, but since it is an Add-on for Jira Software, you can use the regular Jira Clone to clone the TEST Issue type. Does using the regular "Cloning" lose out on some data that Xray populates?

Hello @Jemima Cordenete , Would like to know a little more about your use case. You want to export this report? Or would it be ok to have a visual representation of the about query? Also, I'm assuming you want to know the number of "bug, epic, task" created in the last 24Hrs? Or from the Start of the day? Please note the…

Joining the conversation a bit late, but wanted to add this link to this convo as it might be useful : https://status.atlassian.com/. As you can see in the below image, there is an active incident with Atlassian services, there maybe a possibility that when you faced the issue, they might publish the same error here too.…

You can try to set the trigger to "Incoming webhook", along with the "Issues provided in the webhook HTTP POST body", this way you can pass the issue ID you want to trigger the automation on via a API request.

Adding to @John Funk 's answer, you might want to check the User Access setting for your site, does the setting allow users to join your site as Agents without approval?

Hi, Please can you provide more insight into this? Would like to try this out at my end as well. Would like to know the custom field you made to map out the Team's values?

@Trudy P Claspill thank u, That does clear the main question. Although I do have a follow up question too 🙂. Do we need to migrate our customers manually now? Since most of the existing "customers" In my domain cannot access the portal site without me adding the additional permission to their user.

Made a REST API script to download the attachments of the issues, and then upload them via API again, it's not a clean workaround, and I loss the history of whose attachment it was originally but it got the job done for now. Overal flow of the bash script : * Get the list of issues in a file (used a while loop to read thru…

"pass an authentication credential in the CSV file" :Cannot do this either, the on-prem instance needs a VPN to be accessed. I've made a REST API script to download the attachments of the issues, and then upload them via API again, it's not a clean workaround, and I loss the history of whose attachment it was originally…

As mentioned in my post "due security concerns we cannot open the On-prem instance to external access". Will check the REST API approach and see if that works out by any chance.

Hi @Magdalena Zhisheva I cannot make the page public due to security concerns, and thus was looking for a different way to import the attachments.

Got it, so if I dont claim any domain, then I cannot fetch the users via the admin api. https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-users/#api-rest-api-2-users-search-get I tried this API too, but this one doesn't have the Last Active info that the Admin api has. I'll explore the export CSV option…

Hello @Alex Koxaras -Relational- Thank you for verifying the API :-) please can you elaborate on "claimed the managed accounts", not aware of this concept yet. For this screen, I'll have to link a domain (as of now I don't own any domains) : Just to confirm, If I don't verify the domains I wont be able to fetch the below…