Jehan Bhathena Community Champion

Hi, I'm assuming you're using basic auth for this API Try using the bearer token instead, perhaps that would work.

Stumbled across this https://community.atlassian.com/t5/Jira-Software-questions/Attachments-coming-in-comment-section/qaq-p/2449460 Since you've already started a new thread, would request you to mark the current thread as accepted or add another comment to mark your solution as accepted.

Hi @muhammad Would recommend you go thru this thread https://community.atlassian.com/t5/Jira-questions/Linking-inline-image-to-attachment-using-API/qaq-p/1980564#M555940 The id you mention is not going to fetch the attachment.

Hi @Adiba Anjum You can migrate from Jira cloud to another Jira Cloud account using the Cloud to cloud Migration https://support.atlassian.com/migration/docs/perfrm-a-cloud-to-cloud-migration-for-jira/ Please note these are the items that will/will not get migrated…

Syntax that solved the issue for me: Explanation for the above syntax: My input variable was a string like this : "Custom Field (migrated)", since this string contains whitespaces and a round bracket when I did not use the addition double quotes around it, bash assumed those needed to be considered as individual arguments…

Hi @Wagner Santos , Thank you for the response, unfortunately this too did not work. Below is the syntax : I think it is the round brackets in the custom field name that is causing the issue.

Hi @Roman Bozeman I understand you maybe a bit frustated with the limited functionality, nothing I can do to ease that unfortunately. Since you need exact column data, try using JQL with the Jira Cloud for Excel Add-on (free) , it provides great flexibility in terms of what data you need, which is not available in the web…

Hi @Roman Bozeman , "How can I find Epics in which I have issues" : do you mean you need to find issues assigned to you, that are under an Epic?

Hi @Jesus Camacaro , What does the issue view show? The activities shown on the portal are a mere reflection of the activity log from the actual ticket. Perhaps the activity log of the service ticket will be better to debug.

Hi @M Qureshi , I'm not a representation from Atlassian. But I'm pretty confident that Atlassian doesn't use a gmail domain email :-) Please report that mail and you can share it to the support team as well : https://support.atlassian.com/contact.

Hi @Skynet , Great to know that you found the answer, please can you mark your answer as ACCEPTED, so that it can be identified that way when people search for a similar query.

hi @shama.c.m , You can use this API to get all the information present in the ticket : https://docs.atlassian.com/software/jira/docs/api/REST/1000.1568.0/#api/2/issue-getIssue From here you can store the attachment name and ID, then you can use the ID to search for this issue in the server, and rename it accordingly. Once…

Hi @Pourna Radha-Burhoo , Since we cannot add validation to the custom field directly (or the workflow), I've used Jira Automation to workaround this: Using this regex I can identify if Google is used in the email: https://regex101.com/r/0Y3yYC/1 Using the "Advanced compare condition" I can identify if the custom field has…

Hi @shama.c.m , Im not entirely sure I understand your questions, but this is my jab at trying to address the points mentioned: * Folder structure for the Attachment in Server can be found in this post:…

Hi, you will need to create a new webrequest for the second filter.

Hi @Fabian , You can use the "Permission helper" to find out more about the user's permission and how they map to the project/issue they created Reference : * https://community.atlassian.com/t5/Jira-questions/How-do-I-access-the-Permission-Helper/qaq-p/762904#M421186 *…

Hi @Javier Peraita , There is an action available in the Jira Automation, called "Link Issues" : You can use this to Link the issues.

Hi @muhammad , pleaae can you share what ID did you use to fetch the attachment? the ID thats needs here is the actual Attachment ID and not the content ID that you see in the comment. Eg. https://example.atlassian.net/rest/api/3/attachment/12345 should give you the attachment info.

Three cheers to @Sam Watkins . :-) This is a great workaround.

Hi @muhammad , There is no direct way to download the attachment (unfortunately). Found this one post by @Sam Watkins : https://community.atlassian.com/t5/Jira-questions/Linking-inline-image-to-attachment-using-API/qaq-p/1980564#M555940 Tested it out at my end too, and it works.

Hi @Charlie Escibar , Hidden fields don't need to be updated each time, although if someone else updates the same rule, the automation might revoke the auth token in the header. Another issue maybe that the auth token gets revoked due to it getting expired in 3 days?

Hi @Chauncey V. Loving , Dont think that there is a solution for this out of the box, you can try the below steps: * Trigger: Version released * Action: Create a Smart Value with the version name, and append the content you wish too * Action: Webrequest : Use the Gitlab/Github API call to create merge request * Action: Use…

HI @Remigius Chidiebere Mgbekwute , Perhaps this trigger can help you? --- If the above trigger doesn't suit your requirement, you can add the issue key at the end of the webhook, as shown below :

Hi @Ian Robinson , have u created a custom notification using the automation? Or via the Events? Perhaps a little more details to how the comment is being sent to the customer will help reproduce the behavior first, based on which we can build ahead.

Hi @Mayur Gaikwad/Tech PMO , What plugin are you using to connect Jira and Gitlab? Perhaps you can check the network calls the connection makes. https://support.happyfox.com/kb/article/882-accessing-the-browser-console-and-network-logs/ Based on that you can get more details of what the error is.

If possible, perhaps you can share the solution/observation here (or a new Answer), and mark the thread as the accepted answer, that would help identify your question as Answered. :-)

Hello @Denis Shvetsov , would it be possible for you to share some snapshots of the UI difference that you see?

Hey @Drew G Thanks for the update. While we were migrating from Server to cloud we faced a similar scenario. We performed the below steps: * Back up the old server's DB * Log into the jiraDb and look into the User Table. * Replace all the old domain with the new one and then migrate * Once migrated you can chose to restore…

Hi @Drew G , are you migrating from Server to Cloud? Or is this a Cloud to Cloud movement?

Hi @Michael Schmaldienst , you can try using the Notification Helper to debug the notification's available to a certain user. https://support.atlassian.com/jira-cloud-administration/docs/use-the-jira-admin-helper/ If the users notification scheme is correct you may want to ask the user to check their own notification…