Maelle Cartron - Elements Atlassian Partner

Hi @Aron Gombas _Midori_ thank you for your message! Unfortunately, Elements Connect is not yet compatible with Jira Service Management forms. However, as we continuously enhance the app, we recommend keeping an eye on future updates! 🚀 Best regards! Maëlle, Elements Connect Product Marketing Manager

Thank you for your answer @Aaron Pavez _ServiceRocket_ !

Hi @William Herbert ! First, thank you for your question. I'm Maelle, Elements Spreadsheet Marketing Product Manager. If the Elements Spreadsheet macro is not appearing in the Macro Browser, here are a few things to check: * Verify App installation Check that Elements Spreadsheet is installed and enabled in your Confluence…

Hi @Amandeep11 Kaur Thank you very much ! :) Yes you need to install the Elements Spreadsheet macro (you have a trial) and once it's done you can find either the "Spreadsheet macro" or the "Project Tables" macro by calling them from the macro macro dropdown. If you need more information, do not hesitate :)

Hi @Rudy Hemkes Welcome on Community! Thank you for your answer! Yes, it’s possible to change the attribute type in Jira Assets (formerly Insight), but there are a few considerations to keep in mind. Unfortunately, you can’t directly change an existing attribute’s type (e.g., from Default/Text to Object). Instead, you’ll…

Hi @Kayde Adair ! Welcome on Community! You can achieve this use with Elements Overview app by configuring it to display related tickets dynamically based on JQL. For your scenario, you can create an overview that shows unresolved bug tickets related to the agent's request. Here’s a sample JQL query you could use:…

Hi @Tamara Witkowski Welcome on Community! Thank you for your question. It sounds like you're looking for a more efficient way to manage your contract and avoid manual entries. Have you considered using an app from the marketplace? App like Elements Spreadsheet might be exactly what you need. With Elements Spreadsheet, you…

Hi @Nicholas Malvicini ! Welcome on Community! Here are some best practices to consider: * Understand Business Requirements: Start by gathering input from stakeholders to identify the critical metrics that align with your organization's priorities. Focus on the most impactful services and ensure SLAs reflect customer…

Hi @Helen Snowball Welcome on Community! When exporting Confluence pages containing Jira macros to word/pdf it's pretty common to encounter issues where the macros display as URLs instead of the expected data or tables. From what i know this behavior often stems from compatibility issues between the export function and the…

Hi @Sowmiya ! Welcome to Community! It sounds like there might be a misconfiguration in your automation rules or SLA settings. Did you verify SLA configuration? Ensure the SLA timer is correctly configured for you calendar? The timer should pause outside working hours, which could explain why reminders are not triggering…

Hi @sunil Connecting google drive documents to jira virtual agent isn’t a built-in feature, but there are a few ways you could achieve this depending on your needs: Use Marketplace Apps: There are apps available on the Atlassian Marketplace, like Google Drive for Jira, that let you attach, link, or manage Google Drive…

Hi @ARIEL SALOMON Welcome on Community! Can you tell us more about your problem? It seems like youre having trouble connecting your email to JSM? Did you check: * Email Server Settings: Make sure the host, port, and authentication details (username/password) are all correct. Sometimes it’s a small detail that gets…

Hi @Jayson Cabalhin Welcome to community! Yes, you can import your assets into Jira Service Management (JSM) Cloud, including data from sources like Azure. There are several ways to do it: - You can use the asset import feature in JSM Cloud. JSM includes a feature for importing asset data. You can use CSV or JSON files to…

Hi @Rayudu Bhimesh Welcome on Community :) I don't know if this will help but it seems that the error you’re encountering ("argument content is null") is often related to the data size limits when saving certain macros like the Table Data macro. It looks like the documentation you found is pointing you in the right…

Hi @Alexandra Atanasiu Thank you for reaching out. I'm Maëlle, Elements Connect PMM. Unfortunately this is not possible for the moment but this use case is in our backlog and we're actively considering it for future improvements ! Thank you for your understanding, and please feel free to reach out with any other questions!…

Hi again @Thomas Steip Yes it's only for Confluence table unfortunately. Are you using a database ? If yes, the ability to change row height may depend on the specific tool or interface you're using. There’s a completely free 30-day trial available for the add-on, so feel free to try it out and see if it meets your needs…

Hi @Thomas Steip Have you tried to reduce manually the size of your images within the table ? Check also for any padding or margins applied to the table cells, these can increase row height. If it doesn't work, i would suggest you to try a marketplace add-on. Elements Spreadsheet for example (and Project Tables macro), you…

Hi @Don DMack Confluence’s native tables don’t offer column filtering, so to achieve this functionality, you’d need to import an Excel sheet or use an add-on. One great option is Elements Spreadsheet, which you can try for free. It allows you to easily import Excel sheets directly into Confluence, preserving the…

Hi @Luis P. ! Thank you for sharing your use case! If you want to stay on Confluence i can suggest you to try our app Elements Spreadsheet and our macro Project Table, which is specifically dedicated for project and data management. With the project Table macro you will able to: * Create columns for Creation/Update Date,…

Hi @Marc Jara Thank you for reaching out ! I understand the hesitation to use an additional app, but there are several apps available on the marketplace specialized in importing Excel into Confluence, which can help save you time since the native features can be quite tricky. An app would allow you to directly import your…

HI @Andy Wibbels Could you specify what app you are using ? If it’s Elements Spreadsheet for Confluence you can insert row/column directly from the toolbar: Or, right click your mouse and select ‘insert’ >> ‘insert row’. Do not hesitate if you need further help ! Maëlle

Hi @Fraser Macmillen ! Welcome to Community! Have you considered trying our app Elements Spreadsheet with the Project Tables macro. You can create table with pre-configured columns (text, date, select list, people, etc.) to help organize your data so it can easily be sorted, managed and analyzed. With the Project Tables…

Hi @Sorg, Alexander ! Welcome to the community! I’d recommend checking out our app Elements Spreadsheet along with the Project Table macro. It's specifically designed for project and data management with seamless integration into Confluence pages. With this tool, you can create various column types (calculations, text,…

Hi @carmel farrugia As said above, it's not possible to recreate the slicer feature in Confluence using the native macros. However, there are apps available on the Atlassian Marketplace that simplify Excel import and export into Confluence. If you're interested, I recommend trying Elements Spreadsheet. It allows seamless…

Hi @Daniella Figueroa ! If you're looking for an easy way to keep your Confluence tables up-to-date I'd suggest trying Elements Spreadsheet. It allows you to import and sync Excel files directly into Confluence and automatically update metrics without manual input. You can format, filter, and even use over 400 built-in…

Hi @Chalani De Silva As @Marcus Jacobs said above, you can use Elements Connect to dynamically retrieve and display external data within Jira custom fields. However, at this time, our integration supports connections to databases and REST APIs. If you have a database system where you can export your Excel data, you'll be…

Hi @Bryn Koning ! If you're looking for a solution to insert your RAG meter (graph, donut, pie) into Confluence while retaining interactive control over pointer values, i'd recommend trying Elements Spreadsheet. It allows you to import and embed your Excel charts directly into Confluence, and you can easily manipulate…

Thank you @Marcus Jacobs !

Hi @Kris Fininen ! It seems like the conversion for server to Datacenter introduced restrictions on the contenteditable attribute for the numbering column in Confluence tables. By default, the numbering colum is now set to contenteditable="false" due to changes in how the HTML is processed in Datacenter. Unfortunately,…

Hi @WindHub Support _SE_ ! it seems the value you need to assign to the newValue variable should be: def newValue = '{"keys":["PT3","PT8"]}' From your current script, it seems you're using a static value for newValue instead of a dynamic one. Updating it to the following format should resolve the issue. Could you clarifiy…