Shannon S Atlassian Team

Hello @sc, Happy to help with this. BODYCONTENT is pages only; if you need a list of attachments, then you can use these queries: * How do I list all attachments in Confluence? Could you have a look and see if that could help you with the data you need? If not, can you tell us what you're trying to do exactly? What do you…

Hello @SMAtlassianMber, Apologies for the delay! I noticed you raised the request with the support team. I agree that this would be the way to go; it's evident you're not exactly running into the same bug, since it's resolved, and in support, we can work hands-on with your data to understand why it's not working as…

Hello Bob, Happy to help you with this! It depends on the editor you're using. The old editor would've looked like this: But on the new editor, you'll see this menu: Note that Instructional Text has been renamed to Placeholder Text. The documentation you're following is probably for the old editor. The documentation will…

Hello Edward, Happy to help you with this. While it's not currently possible to modify tasks in Confluence using Slack, I created a feature request for this below: * API-174 Ability to update tasks through Slack Please vote on the request and you will automatically be added to the list of watchers and receive updates on…

Halvard, Thank you for confirming that, and happy to hear you were able to get it to work. I am not able to find any existing bugs about that problem. However, since upgrading resolved it, it appears that it was fixed! If you run into any other issues with this, please let us know and I can report it to the team. Regards,…

Hello Casey, Happy to help you with this. Thank you so much for sharing your logs. It's very helpful. I see the error you're encountering is this: Batch update returned unexpected row count from update [0]; actual row count: 0; expected: 1; nested exception is org.hibernate.StaleStateException: Batch update returned…

Axel, You're welcome! Does this also solve your issue with existing links being broken? Regards, Shannon

Savvas, You're welcome! Happy to hear that it worked out for you. Take care, and have a pleasant rest of your week. Regards, Shannon

Hello Klein, Welcome to Atlassian Community. It's nice to meet you! I believe this is caused by the following bug: * CONFSERVER-43534 Confluence shows stack trace when accessing a page that uses a special character in the title You'll want to check your Confluence Server Logs to see the error that is being generated in the…

Hello Axel, Thank you for confirming that. If a user is getting a forbidden icon when moving, then it means they do not have edit permissions on the page that they are trying to move. In this case, the 02 - EB-Schr* page. See Page Restrictions for more information. For your issue regarding no valid links, I'm not sure what…

Thanks to @Belto for providing the workaround for Jira Cloud! @J. Pablo Fernández @dmitriy @mitchell balsam, This workaround is for Jira only. For anyone who tries this, just be aware that it will disable wiki-style rendering on the field completely. I just discovered a workaround alternative for both Confluence and Jira.…

Valentina, Thank you for confirming that. It's not possible to create forms or questionnaires using the built-in Confluence functionality, but you can do so using an add-on. There are a lot of add-ons that provide this feature, so have a look below: * Confluence 'Forms' Add-ons Go ahead and have a look at those; perhaps…

Hello Turo, Thank you for contacting us. Your understanding is correct, this workaround is only available until you upgrade to Confluence 7.0.X. We have two bugs below that Citrix users tend to run into: * CONFSERVER-56302 Atlassian Companion app does not work with session-based virtual desktops or virtual app streaming *…

Hello Matt, Thank you for contacting us about this! It looks like you are running into this bug: * CONFCLOUD-67305 Title set on Create From Template macro doesn't work There is no workaround at this time. Please click This affects my team and you will automatically be added to the list of watchers and receive a…

Hello Andrew, Welcome to Atlassian Community. It's nice to meet you. This particular problem has been reported by my colleague below: * CONFCLOUD-23336 Importing from Word document with images should not generate notifications for each images At this time, there's no workaround for this issue. Click Vote for this issue and…

Hello Anna, Happy to help you with this. From my understanding, you want to insert a Jira Issues Macro into your template in Confluence. Is that correct? The Placeholder Text (formerly known as Instructional Text, as you discovered) only places text into the template so your users can read it, but it will not end up on the…

Hello Paula, Welcome to Atlassian Community. It's nice to have you. I think you might be running into this bug: * CONFCLOUD-67879 Missing header in published pages The workaround is as follows: If you're on Chrome, you can follow the steps below: * Access one of the pages on Confluence where you noticed the problem; * Go…

Hello Francesca, Thank you for bringing this to us. I've looked into it, and there's a current bug: * CONFCLOUD-35077 No JIRA issue link will be created in Confluence page when creating multiple JIRA issue from pages. The workaround is either to: * Manually add the issues to the table. * Use the Old Editor, if this is…

Avinash, Thank you for letting us know about this. There's a bug at the moment that sounds similar to the issue your user is having: * CONFCLOUD-67879 Missing header in published pages Your workaround is to clear temporary data: If you're on Chrome, you can follow the steps below: * Access one of the pages on Confluence…

Hello John, Happy to help! Could you confirm your Confluence version with me so I can test this out? Regards, Shannon

Hello @PinkWink, Welcome to Atlassian Community! It's nice to meet you. I've noticed you also raised a support ticket with us. Upon clearing your browser cache, the issue was resolved. Thank you again for reporting this to us, and I am happy to hear you were able to resolve the issue. Take care, and have a pleasant week.…

Hello John, Thank you for contacting us about this. I've found that you created a support ticket as well, and the following bug was raised: * CONFSERVER-58278 Unable to add an inline comment on a text that has strikethrough format At this time there is no workaround. Affected users can click This affects my team and they…

Hello Juan, Thank you for bringing this up to us. I'm testing this in Confluence 7.0.1 in Chrome Version 77.0.3865.75, and I cannot replicate the issue. * Can you confirm with me your Confluence version and browser version? Are you able to replicate this in multiple browsers, such as Firefox, IE, Chrome, or Safari? * Is…

Hello Halvard, Happy to help you with this issue. Could you confirm the version of Confluence this is on? What are you using to hide the second copy of the Table of Contents on Desktop version? Are you using any CSS for this? Regards, Shannon

Hello Axel, Thank you for contacting us about this. Could you show me an example of the section and column macros that are displaying in English? I assume you mean the variables themselves when editing the macro? Is both your Confluence and browser language set to German? Regards, Shannon

@Guennadi Filkov, Thank you for contacting us regarding this. Could you help us understand what this is for exactly? I see you want to update pages in Confluence using API; is this for an add-on? You might have better luck in our Atlassian Developer Community. That community is geared towards developers working with…

Hello Marco, Thank you for contacting us about this. Can you let me know your Confluence Server version as well as the version where the export came from? This is a full site export, and not a space export, correct? Secondly, can you confirm that the original XML export has not been altered? Regards, Shannon

You're welcome, Savvas. Just let me know if you have any trouble with this. Take care and have a pleasant week. Regards, Shannon

You're welcome, Francesco! Feel free to share the way you found to do it; it might help other users who want to do the same. Regards, Shannon

Hi Vincent, Thank you for confirming that! Hope the indexing goes smoothly. Take care, and have a pleasant week. Regards, Shannon