Shannon S Atlassian Team

Dawid, Where did you see this? Could you show me a screenshot of where on the UI you're seeing this? Is the issue still happening? Regards, Shannon

Hello @collab-admin_lge_com, Thank you for contacting us about this. I have seen other users with the same issue, and it has been reported in the following bug: * CONFSERVER-57769 Editing a document that has characters in the document's name fails when using the Companion App. Initially, the issue was with ampersands, but…

Hello Jaydeep, Thank you for contacting us. Happy to help. I would say that if you want to include custom HTML within a single page of Confluence, you should use the HTML Macro. This allows you to embed code into a single Confluence page. If you want to customize the whole of Confluence with HTML or CSS, then have a look…

Hi @이두영, Welcome to Atlassian Community! It's nice to have you. It depends on the add-on, but in some cases the add-ons are not visible to anonymous users. For Questions for Confluence, in Confluence Cloud versions, it's not currently possible for anonymous users to access Questions for Confluence. We have a feature…

Hello Chance, This is currently a known bug in the export functionality in Confluence, and has been reported below for both Cloud and Server: * CONFCLOUD-37123 Images not included in PDF Export of JIRA Issue/Filter macro * CONFSERVER-37123 (Server) In the meantime, if you require those images in your export, you can use…

Hello Alina, Thank you for contacting us about this. Allow me to elaborate. * Templates are Confluence pages with predefined content that you can use to create other pages based on that content. These can be modified in order to determine how future pages using that template should appear. * Blueprints are a set of…

Hello Kirstin, Welcome to Atlassian Community. It's nice to have you. Does this type of issue occur on specific pages in Confluence? At times, there are certain macros and add-ons that do not display properly in a PDF export in Confluence, so it could be something like that causing the issue. If you were to export a page…

Hello Jodi, Welcome to Atlassian Community! It's nice to meet you. The Comment field displays the change comment that was added at the time of the change that describes what the change was. Have a look at Create, edit, and publish > Change comments for details on that: Each time you publish a page, add a comment about what…

Hello Davoud, Thank you for contacting us. Happy to help with this. The 1st image is of the Confluence site header, which is a navigation bar that only displays when viewing the desktop site version of Confluence. It is not included in your PDF exports. In the 2nd image, the preview of how your PDF export looks, it appears…

Hello Rabbani, Welcome to Atlassian Community. It's nice to have you. I have a few follow-up questions that I'll need to know in order to proceed. * What is your Confluence version? * Are you behind a firewall or proxy? Does this feature work outside of the firewall or proxy? * Are other users encountering the same issue?…

Hello @mnjagadeesh, Thank you for contacting us. I'm happy to help you! Could you please help us to understand exactly what you are trying to do? It's not possible to use javascript in Confluence Cloud, as this is a restricted feature in Confluence Cloud for security reasons. For more information on other Server-only…

Hello Becki, Welcome to Atlassian Community. It's nice to meet you. Concerning the sticky headings, Confluence table headings are sticky by default. Have a look at Confluence Tables > Sticky table headers in view mode for more details: Sticky table headers in view mode In some instances table header rows will stick to the…

Hello Abhijeet, Welcome to Atlassian Community. It's nice to have you here! Regardless of whether you uploaded the attachment to Confluence via the mobile app or the desktop app, the date shown will always be the date that the attachment was added to Confluence. It will not match the date in the metadata of when the photo…

Hello Lorenzo, Welcome to Atlassian Community. It's nice to have you here. A similar discussion can be found here: How to hide the "Created By/Edited By" byline at the top of a page. There are several solutions there, including a way to hide the line completely, or to edit your site's source files and change how it appears…

Hello Paige, Thank you for contacting us about this. Happy to help. I'm not sure Confluence supports Vimeo Showcases yet; were you ever able to embed a Showcase in Confluence that contains only public videos? Would you be able to try that just to confirm the feature works? If it does not, then I can raise a feature request…

Hello Noah, There has been a bug reported below for this issue: * CONFCLOUD-65741 Imported word document doesn't show up in the page tree in left sidebar If you navigate to the Reorder Pages section in your Space Settings, are you able to find the missing page and move it in the page tree? Regards, Shannon

You're welcome, @Q Dao. Apologies I wasn't able to provide a solution for you at this time. Regards, Shannon

Hello @estianton, Unfortunately I don't have a particular app that I can recommend you. You can try your search on Atlassian Marketplace where you will be able to start a free trial of the add-on you would like to test. I've seen users do something similar with Table Filter and Charts for Confluence; maybe you can try that…

Hello Anand, Thank you for contacting us about this. Unfortunately, this is a known issue with the new editing experience. Per Confluence Editing Improvements: The anchor macro is temporarily unavailable, but there are two workarounds for this: Add a table of contents macro to your page, as this automatically generates…

Hi Leandro, That's great news! Thank you for letting us know you were able to resolve the issue with the latest update of the Refined add-on. Take care, and have a pleasant weekend. Regards, Shannon

Hi Muhammad, You're welcome! Happy to help. :) Take care, and have a pleasant weekend. Regards, Shannon

Hello @Nieves Salor Moral, Thank you for contacting us about this. Just to confirm, you aren't editing an existing template that came with your Confluence instance but creating a new one by clicking on Create New Template. Is that correct? I tested by adding a Placeholder text in a new blank template, and I can confirm…

Hello sc, Thank you for contacting us about this. Confluence should show all users in the @ mentions who currently have a license in Confluence. Can you tell me, does the Active Directory user have the exact same username as the others that are appearing in the list? Not the full name, but the username. If the usernames…

Hello @Kinchit Gauswami, Welcome to Atlassian Community! It's nice to meet you. With the Expand Macro, I believe it's expected that the expand text does not show: Text is expanded in PDF and HTML exports. When you export the page to PDF or HTML, the text between the macro tags is expanded so that readers can see it in the…

Hello @smsmode, Welcome to Atlassian Community. It's nice to have you. Confluence Server doesn't use port 60922, but I did a search on the error message and that port, and I found some resources online talking about that error message along with rkhunter, and about how the message was a false alarm for them. Here is one…

Hello @Q Dao, Welcome to Atlassian Community! It's nice to have you. I believe you are referring to the current yellow highlight color on today's date, and not the colors for each event type. Is that correct? If so, it is not possible to customize that color. It would require you to modify the source code, which is not…

Hello Ana, Welcome to the Atlassian Community. It's nice to have you join us. As long as your pages are orphaned, they will not appear on the sidebar. You'd need to move all of the pages that you don't want to see on the sidebar out of the current parent, above the space homepage. Feel free to show me how they are…

Hello Eric, Welcome to Atlassian Community! It's nice to meet you. Confluence Cloud includes the ability to embed Google Docs, Sheets, and Slides files using the Google Drive for Confluence (Official) add-on. This add-on is free. For more information, see Google Drive macros. I hope this answers your question, but do let…

Hello @seebaer1986, Welcome to Atlassian Community; it's nice to meet you! You can only return Confluence Storage Format with a Static Content Macro. You may also be interested in this discussion on our Developer Community: * Web Resource Modules for Confluence Cloud? If you have any further questions about this, I would…

Hello Sham, Thank you for contacting us! All of the add-ons you mentioned are available for Confluence, so I assume you are referring to their availability for Confluence Cloud, or simply because you want to purchase a different add-on Let me know if I have misunderstood your requirements. PDF Export Customization * PDF…