Shannon S Atlassian Team

Hi Ben, Thank you for letting us know how you were able to workaround the issue! I've had a look at your support ticket, and I wanted to share the link to the bug that you are encountering: * CONFCLOUD-69873 JIRA Reports template: Change Log not working For @Skye Bragg and anyone else who's running into this issue, please…

Hi @abhipanchal, Good morning. Hope you are doing well! You can only give permission to users who are licensed to use Confluence. If an email address does not have an account on your Confluence site, then you won't be able to share a page with them. I hope that's clear, but let me know if you have any questions about that.…

Hi @abhipanchal, In order to share content from Confluence, either the page has to be public or the person you're sharing with is a licensed Confluence user. Using API, you'd need to perform the GET call using a licensed Confluence user's token, using the process I shared above. There is also an add-on I know of that would…

Hi Eli, Thank you for reporting this. Normally, if you have ~60 incomplete tasks, and set the pagination to 10, then it should show you all 60 of your incomplete tasks across 6 pages. I just wanted to be clear that when the feature is working, it will still show all of the results, but break them up into smaller pages. In…

You're welcome, Anders! Do let me know if you run into any other issues, and feel free to tag me on any new questions you ask about Confluence. Take care, Shannon

Hello Caleb, Thank you for your follow-up. At this time, there's definitely a lack of feature parity between the legacy and new editor. Our product team is working to get the new editor up-to-speed with what is offered on the legacy editor. We're keeping track of these differences and the the status of each on…

Hello @Voxys NN My apologies you didn't find the answer you were looking for back in February. I noticed you raised a support ticket, which has since been closed. In it, we changed the indexing language to Russian, but you were still not able to find results. We discovered that you were affected by a bug, where the…

Hello @abhipanchal, Confluence Cloud does have a REST-API which you can use to retrieve content. Have a look below: * Confluence Cloud API CONTENT GET You'll need to generate an API token to authenticate in Cloud, so have a read through our API Tokens documentation for more on that. If you have any trouble at all, I…

Hi Anders, Welcome to Atlassian Community. It's nice to meet you. Jira content embedded in Confluence uses the Jira Issues Macro. Since this is using an Application Link to Jira, the visibility is controlled by Jira. Therefore, to answer your question, your Confluence users will need to have permission to browse the…

Hello, Scott! Thank you for bringing this up. It's not possible to do, unfortunately. I've previously requested this as a feature in the Jira ticket below: * CONFCLOUD-67089 Page Properties Report Macro - Ability to define column widths You can vote for the issue and you'll automatically receive updates on the feature in…

Hi Brad, Thank you for sharing that information. I discovered we've raised a bug for this, seen below. * CONFCLOUD-69883 Page's Versions Comparison tool issue on Safari In the meantime, Chrome and Firefox will still work as a workaround. Take care! Shannon

Hello Françoise, I hope you are well! I discovered a case where upon viewing a historical version of a page, even the excerpt macros will include the most recent version. This confirms that it is also not possible to display historical excerpts in a page. A feature request was created as a result of that, but it has been…

Hello Oliver, I would refer your IT team to the Cloud IP Ranges and Domains article. I would also recommend that you use the Developer Tools in your browser while accessing the site via a network that doesn't do any SSL inspection. You can use this to capture the URLs that are accessed when performing these actions, such…

Hi Jerry, Thank you for confirming that. Are you able to use the legacy editor in the meantime as a workaround? You should have the legacy editor template available on your site, but if you don't, please let me know. Shannon

Good morning, @Bronagh Quinn! Glad to hear you were able to get your page created using the legacy editor. Thank you for letting me know. Take care, and have a pleasant weekend. Best, Shannon

Hi @Jamie A Brown, It looks like votes have been closed on the feature request I shared, due to now being in the status of Under Consideration. In case you want to be kept abreast of the updates, click Start watching this issue on the link below. * CONFCLOUD-58034 Include an 'undo' and 'redo' option in the new editor Let…

Hello @Bronagh Quinn, My apologies that this has been affecting your work. You can convert old pages to the new editor, but unfortunately not the other way around. In order to move a page back from new to the old format, you need to first create a new page using the legacy editor template. Next, copy/paste the content from…

Hi Keith, No worries; it could be if your site is on a Starter license, it's Community-support eligible, so we'd usually work directly with them through a question here in those cases. If you're having the problem on both ConfiForms and Forms for Confluence, then it's a Confluence issue, and not related to the add-ons. I…

Hello Anders, Thank you again for your patience. Your issue with the Include Page Macro reminded me of another one I saw. In that case, we noticed there was an issue because the Include Page macro was displaying a purple Status Macro as grey. Purple wasn't originally a color you could use for the Status Macro in the legacy…

Hi Anders, Thank you for reporting that. I just replicated this on my own instance. It's almost as if the include macro is displaying the page as if it were on the legacy editor, even though it's not. I neglected to report the issue with only 7 results displaying, so tomorrow I'll be reporting the following and will share…

Hi Jerry, Thank you for following-up on this. Back when this question was originally asked, I wasn't able to replicate this behavior in the most recent version of Confluence Server. (6.6.0). I was hoping to hear more information from @sponjworthy about their case so that I could report it, but I didn't end up getting any…

Hi Keith, Thank you for that information. I'm glad to hear your admin raised a ticket with our support team already. Even if you suspect it could be a 3rd party add-on, we can have a look your site logs and let you know for sure. Like @Alex Medved _ConfiForms_ mentioned, it could be an issue with the Cloud editor itself,…

Hi Nikki, Apologies for the delay on getting back to you. From my understanding, you're expecting the text being displayed in the Jira Issues Macro to come up in search results. Is that right? If so, this is not possible, since the text within the Jira issues macro isn't stored in the Confluence database. The data is being…

Hello Elena, In order to roll back a Jira upgrade, follow the procedure below: * Rolling back a Jira application upgrade If you have any trouble, could you please raise a new question in the Jira collection? I want to make sure we see your replies, in case you get stuck. Thank you! Shannon

Hi Cory, What a relief! Thank you for clarifying that you were able to solve the issue by disabling the Block Third Party Cookies setting. Hope you had a pleasant weekend, and a great rest of your week! Regards, Shannon

Hello @pova, In Dhivya's case, the attachment wasn't displaying likely because it wasn't yet attached to the page. You need to go to . . . > Attachments to make sure the attachment has been uploaded to the page. If you're encountering any errors uploading there, please work with your site admin to determine what the issue…

Hi Keith, Thank you for clarifying. I'm not really familiar how the add-on might be storing its data, but I've definitely seen large Confluence pages having loading issues before due to number of macros and data on a page. For example, with multiple Jira issues macros turning many results. I'd recommend that you test to…

Hi Alan, Thank you for following-up and welcome to Atlassian Community! I'm not as familiar with Trello, but in the Atlassian Cloud suite, if the individual user hasn't set their own language, then it will use the browser default. * Set the Default Language I don't believe the original issue here with Jira Service Desk…

Hello Rigor, Thank you for following-up. Those pre-defined items are across Confluence itself, and aren't specific to a Blueprint. It's unfortunately possible to define a default space sidebar. You'll need to disable those options and add your Space Shortcuts on each space one at a time. I've found a feature request below…

Hi Sarah, Thank you! Doing as well as we can be in this situation. :) Happy to hear about the workaround you made in the meantime, and if you end up resolving the issue with Adaptavist, please do let us know. Stay well! Shannon