Shannon S Atlassian Team

Hello, Thank you for confirming that. Seems that it might've had an incorrect configuration and by reinstalling Windows, the issue resolved itself. If you run into any issues again, please do let us know. Shannon

Hello Ravia, Sorry to hear you're having trouble getting your CSS to work. Happy to help! In your example, besides changing the font size, you are requesting the top margin change 1x the current size, and the bottom one 1/10th the current size. (refer to CSS units if you are unsure.) You can see this in your CSS below:…

Hello Francesco, Thank you for raising this, I'm sure a lot of other users will have the same question! Besides the editor differences that Matt mentioned, there are a few subtle differences when viewing the page. For example, when a page is using the new editor, the author information will be centered below the page…

Hello Roei, Welcome to Atlassian Community, and thanks for raising this with us. When you say that Confluence is running on a container, is this in Docker, or something else? Can you show me exactly the commands you used in the container to update setenv.sh? An example in Docker might be like this: docker run -e…

Hello Krzysztof, Thank you for raising this with us. If you are still encountering the issue at this time, we will need to know some more details about the situation in order to solve it. * When did you upgrade to Confluence 7.5.1, and what version did you come from? * What other configuration or actions have you taken to…

Hi Trevor, Thank you for confirming that, and I'm glad that solved the issue. Take care, and have a pleasant rest of your week. Shannon

Hello Christopher, Thank you for raising this with us. I'm happy to help determine what the reason is for your labels not being recognized. You mentioned that other blog posts with the same labels are working correctly. Can you confirm this goes for other new blog posts you create, or is it only the older blog posts? Has…

Hello Kresimir, Thank you for contacting us about this. You can add the new user to the same groups that the former employee was in, but if the former employee had more granular permissions, then you will need to add those separately. API would be able to tell you the same as the UI; which groups the user was in, but the…

Hi Omar, That's correct; I was providing you the details for Confluence Cloud. Your question is showing on my end to be related to Confluence Cloud. If you did not select Confluence Cloud as your product when asking the question, then it may because you only have a Cloud site associated with your email address. Since…

Hello David, Thank you for raising this with us, and I'm so sorry that this is affecting your work. Were you able to revert your changes in the end? If not, I would recommend raising something like this with your Confluence site admin. They will be able to help you to determine the reason your changes won't revert, and if…

Hello Sudesh, Thank you for following-up on this thread! Something like Sharepoint Integration is not likely to be something that will be provided with Jira natively in the future. Your best bet is to look into any available Marketplace App integrations, or getting in touch with an Atlassian Partner, who can help you to…

@Tamanna Godara I nearly forgot! You've got a great point. :) Samosas are one of my favorite foods, and I've never been bothered by the presence of peas there. Now I really want a samosa. 😋 

Hello Trevor, Happy to help! On the page Missing People in Confluence People Directory, there are a few steps you can take to troubleshoot. One workaround mentions to navigate to the user's profile in question, triggering the entry to be created in the People Directory. The page mentions the workaround is for Cloud, but…

Hello Adam, Welcome to Atlassian Community! It's nice to meet you. I believe you may have the new editor open, while your colleague is using the legacy editor template. We introduced a new editor in Confluence recently, and it's used by default for new pages in Confluence. Pages created before the introduction of the new…

Hi Dan, Welcome to Community, and thank you for confirming you were able to fix your issue! Take care, and have a pleasant rest of your week. Shannon

Hello Omar, It is not possible to login to Confluence Cloud with your Jira Server credentials. If you're not able to find Confluence on your Application Access page, then you are probably looking at your Jira site instead. Make sure you're on your Confluence site first, then proceed with the article. For more information…

People like peas?

@Monique vdB I used to pick the cheese off the top of my pizza as a kid, eat it, and then the pizza separately. I stopped that habit after a few years, but it was my favorite thing to do. 😂 

Hi Abhishek, Welcome to Atlassian Community, and thank you for following-up on this. The feature request for aggregating decisions made with the Meeting Notes templates can be found below: * CONFCLOUD-62245 Create a place to aggregate decisions All updates will be found on the ticket itself. According to the most recent…

Hi Omar, My apologies, allow me to clarify that for you. In summary, Confluence Cloud does not have a REST-API endpoint that will allow you to create new users. The feature request for that can be found here: CONFCLOUD-54893. Jira Cloud does have a REST-API endpoint to create new users. You can use this as a workaround to…

Hi Isobel, Thank you for testing that. It was mentioned as a workaround for some people, so I wanted to see if it could help. Hoping to see this resolved soon! Take care, and have a pleasant rest of your week. Shannon

Hello Carmen, Thank you for contacting us about this and welcome to Atlassian Community. It's nice to have you. We recommend Jira Align for Scaled Agile Framework, which you can see from the following blog: * Scaled agile with Atlassian and SAFe I'm not too familiar with SAFe myself, but it seems that best practices for…

Hello David, Thank you for raising this with us. It's not currently possible to change the display font size in Confluence Cloud, but there's been a feature request logged for this: * CONFCLOUD-46077 ability to adjust font size As a workaround, you can either use the ZOOM feature of your browser (ctrl/cmd+), or you can…

Hello Dylan, Thank you for raising this with us. That's very odd; since the blank page template is the default template that will be used when you click + on your Confluence site to create a new page. It's not possible to change the default away from this. Can you show me what you're seeing on your screen when you try to…

Hello Antuan, Welcome to Atlassian Community. It's nice to meet you! While this isn't directly related to Confluence, I can try to help you with this. Cropping a screenshot depends on what tool you're using to create the screenshot. In your example, I can't really see what OS you're using, but I'll share some examples with…

Hi Omar, Unfortunately, in order for that to work, you would need to be able to do your user provisioning from Jira Server, which isn't possible in Confluence Cloud. Atlassian Access, which is a paid extension to Cloud, has some ways to do external provisioning. You can read about from our document, User Provisioning with…

Hi @Christine_Sheeran Just to step in here, but the error message you're receiving could be a false clue. If you speak with your Confluence admin as @Callum Carlile _Automation Consultants_ suggested, and if they confirm that you should be able to attach the document, you can have them raise a ticket with the Atlassian…

Hello Omar, Welcome to Atlassian Community. It's nice to have you join us. In order to work with Confluence programmatically, you will need to use the API. However, the Confluence API doesn't include a way to create users at this time. There's a feature request for this below. * CONFCLOUD-54893 Provide a Confluence Rest…

Hello Andrew, Thank you for following-up with me to let me know you were able to solve the issue and upgrade Confluence. That's great news! To close the case, you can add an answer separate from mine in the box below labeled Suggest an answer, and I can accept your solution. Otherwise, you can just accept my reply to you…

Hello Sascha, Thank you for raising this new thread per my recommendation! It looks like you were able to get a ticket created with support in the meantime, and my colleague is now helping you with your request. To clarify, if your Cloud site has Standard Support or higher, then you can use the support portal that @Nic…