Shannon S Atlassian Team

Thank you! I actually didn't need the whole page, we can simply compare a working one vs a non-working. So, you can see here: Broken: <a class="jira-issue-key" href="https://jira/browse/PSCRR-178"> <ac:image ac:class="icon"> <ri:url ri:value="https://jira/images/icons/issuetypes/story.svg"/> </ac:image>PSCRR-178</a> -…

Hi Tuelle, The confluence-administrators group is a special super users group and will allow them to automatically bypass all permissions set. Have a look at Global Permissions Overview > Comparing the System Administrator permission with the Confluence Administrator permission for more details. A recommendation would be…

Hi Jasper, It looks like there's an issue with your certificate. Please review this article with your server administrator and it should help narrow down your issue: * Unable to Connect to SSL Services due to PKIX Path Building Failed Let me know if you have any trouble. Regards, Shannon

Hi Julius, Thank you for reporting this! I've created a bug here and I will alert our translation team! * TRANS-2524 Please feel free to watch that case in order to be updated of any changes. Regards, Shannon

Hi Sona, Thank you for contacting us. It seems your client did reach out to us first, so I have responded on their query: * Broken Project Menu in Slovak Version in Jira 7.7.0 Kind regards, Shannon

Hi there, Unfortunately there isn't an easier way I can think of to keep track of your anchors, besides maybe making a table or spreadsheet somewhere that keeps track of them? I did find this feature request that may be able to help you: * CONFSERVER-25533 It would help us if you can comment on that case with your ideas on…

Georg, Thank you! So I see the same error over and over again, and it's the exact same as here: * Default font causing issue to insert macro Do you happen to be on Linux Red Hat? You could try the workaround listed there and see if you can get around it, but I would also suggest trying to clear the Confluence Plugin Cache.…

Dmitry, In that particular comment, the user is commenting how to replicate the error, and he noticed that an additional &pagepropertiesreport.serverrender was added to the URL. This is unfortunately not a workaround that you were hoping for. He does mention this bug, which sounds like it could be the same thing you've run…

Hi Riikka, No worries; I was curious how you were able to get it to work because when I tested it on Cloud the anonymous users aren't able to access questions at all. Thomas followed up and said he was able to work around it by inserting the Questions List macro. Despite the use of the Questions List macro, anonymous users…

Hi Florin, While I don't have much experience on working with Confluence in Docker, the Spring Application error can meant a lot of things. I would start with the list here: * Confluence does not start due to Spring Application context has not been set Let me know if you have any questions while going through the…

Thank you for confirming, Nicholas. I looked into this a bit more, and it appears the change is due to the following infrastructure changes: * Functionality update and moving to our new Cloud infrastructure It does appear that they are removing the functionality for anonymous users completely, thus the reason they cannot…

Hi Mike, Thank you for letting me know and providing your fix! Kind regards, Shannon

Thank you for the information. There's no separate Confluence internal database so this is indeed what I was looking for! As soon as you have any details of the error logs when upgrading do let me know and we can proceed in troubleshooting your issue. Regards, Shannon

I'm not familiar with the workaround you mentioned and I wasn't able to find it in any of our documentation or past bugs. Is there a specific thing you wanted me to check with that workaround? Shannon

Dries, You'll want to ask your server administrator what database version you have installed. They should have this information. The reason your email in reply to this thread didn't work is because it is a noreply email and the community is fully online. In order to respond to a thread make sure to type into the 'reply'…

Georg, You won't need to interpret the logfile yourself, I just need to see what it says. You can have your server admin tail the logs while you're generating the error at the same time. Then, any lines that you see that start with ERROR, along with the "caused by" statement will help. You can pass those along in reply to…

Hi Ritu, No, the iFrame basically embeds another website into a smaller window in another website. So you would need to use a URL for this. Your other options would be HTML export or Word Export. The XML export is really just best for re-importing into Confluence so it may not work for your requirements in SalesForce. You…

Hello there, I've tried the same with a 16:9 movie I downloaded. I have it in both mp4 and mov, and it retains the 16:9 aspect ratio when I embed it in Confluence 6.6.0. * Did you notice this with many video files, or is it a particular video file? * How was that video file created? Was it converted at all? * Which…

Hi William, I wanted to show you a feature request that you can vote on and comment on with your usage case to show that users want different scales for Roadmaps. * CONFSERVER-37173 I'm not really familiar with other add-ons that could do this, but I would start with these: * Confluence apps | Roadmaps If you give any of…

I don't think that would affect it, Georg. Are you able to see what's going on in the Confluence Server Logs when you try to do this? Are you behind a proxy or firewall? Are you able to bypass the proxy and test if it works? Does the problem occur on several browsers? Regards, Shannon

You're welcome Joan! If you have any troubles with it, let me know. I used to be on the Cloud support team. :) Regards, Shannon

Hi Sugandha, The .ics link you can get from the Subscribe option in the calendar are privately listed, but if you were to share it with someone, then they will be able to see your events. For this reason, we recommend to only share the URL with users you want to see your events. If you're having any issues, please let us…

Joan, From my understanding of your question, the users you want to share the documents with are your Service Desk Customers, is that correct? If so, you can set a specific Confluence space to be the Service Desk's knowledge base, and you can allow access to everyone with access to your Service Desk, which will include…

That's an accurate statement! If you want to share later what you did at least to get it via REST API it could potentially help future users, even if it is overkill! :) Shannon

No worries, Yves! I tried a few different methods but I was not successful in any of them. If you had Server you might be able to search in the database but I don't think this would meet your requirements for the feature. Shannon

Teresa, They should indeed have migrated over. Can you let me know what you mean by enterprise account and the source and destination Confluence versions? What process did you use to migrate? Regards, Shannon

Hi Yves, The content of the status macro is not currently searchable. There's a feature request for this below: * CONFCLOUD-31884 I do know that Stiltsoft makes an add-on that you can use with tables including status macro, and this might help you in some way? * Table Filter and Charts for Confluence Regards, Shannon

Hi Brian, Can you confirm your Jira and Confluence versions, as well as the version of your Confluence Jira Plugin? You can find this by going to CONFLUENCE-BASE-URL/plugins/servlet/upm/manage/all and search "Confluence Jira Plugin". Could you also install Confluence Source Editor and show us what the Confluence source…

Hi Ritu, I'm not familiar with SalesForce's product itself, and so I don't know what the VisualForce-page level is, but if you need to call a specific Confluence page in SalesForce, see if there's a way to embed a page via an iFrame. This might be your best option. Please be aware, however, if you need to display the…

Hi Lisa, There's no way right now to create an event by sending an email to Team Calendar, but there's an open feature request: * CONFSERVER-49160 We also have a request open for CalDAV support: * CONFSERVER-51340 Please vote on the above features if you are interested, and comment with your feedback on them as it will…